2013 AUDI Q7 service

-Blend must contain not more than 1S%
MTBE.
Seasonally adjusted gasoline
Many gasoline grades are blended to perform
espec ially we ll for winter or summer driving.
During seasonal change-over, we suggest that
you fill up at busy gas stat ions where the sea­
sonal adjustment is more likely to be made in
time .
(D Note
-Methanol fuels which do not meet these
requirements may cause corrosion and
damage to plastic and rubber compo­
nents in the fuel system.
- Do not use fue ls that fail to meet the
specified criter ia in this chapter.
- If you are unable to determine whether
or not a particular fue l blend meets the
specifications, ask your service station or
its fuel supp lier.
- Do not use fuel for which the contents
cannot be identified.
- Fuel system damage and performance
problems resulting from the use of fuels
different from those specified are not
the responsibility of Audi and are not
covered under the New Vehicle or the Emission Control System Warranties.
- If you experience a loss of fuel economy
or driveability and performance prob­ l ems due to the use of one of these fuel
blends, we recommend that you switch
to unblended fuel.
Gasoline additives
Applies to vehicles : wit h gasoli ne e ng in e
A majo r concern among many auto manufac­
ture rs is carbon deposit build-up caused by
the type of gasoline you use.
Although gasoline grades differ from one manufacturer to another , they have certain
things in common. All gasoline g rades contain
substances that can cause deposits to collect
on vital engine parts, such as fuel injectors
and intake valves. Although most gasoline
Fuel supply and filling your fuel tank 257
brands include additives to keep engine and
fuel systems clean, they are not equally effec­
tive .
Audi recommends using TOP TIER Detergent
Gasoline . For more information on TOP TIER
Detergent Gasoline, please go to the official
webs ite (www.toptiergas.com).
After an extended per iod of using inadeq uate
fuels, carbon deposit build-ups can rob your
engine of peak performance.
(D Note
Damage or malf unct ion due to poor fuel
quality is not covered by the Audi New Ve­
hicle Limited Warranty.
Diesel fuel
Applies to veh icles: w ith diesel engine
Always use ULSD (Ultra Low Sulfur Diesel) sul­
fur content 15 ppm or less.
The ULSD (U ltra Low Sulfur Diesel) meets the
ASTM-D-97S (grade 2).
Die sel fuel with a higher concentration than
ULSD-Die sel No. 2 ASTM D975 and Bio-die­
sel with a higher concentration than 5
% like
Bl 1 , B20 or B100 are strictly prohibited.
Service station fue l pumps are labeled with
the correct fuel information for easy recogni­
tion by the user. If the diesel fuel pump is not
labeled ask the station operator what fuel is
being dispensed before filling up your vehicle.
Serv ice stations offering Diesel fuel are gener ­
ally located on truck routes or major high­
ways . Directories of Diesel fuel stations are
usually available at Diese l fuel stations.
Some states in the USA require permits to
purchase Diesel fuel. Check with your State
Motor Vehicle Department .
Diesel fuel may not be available outside the
USA and Canada. Be sure to check before trav-
eling to other countries .
Ill-
•
•

268 Checking and filling
VW 502 00 (vehicles with gasoline engine) or
VW 507 00 (vehicles with diesel engine).
Changing the engine oil
The engine oil and oil filter must be changed
according to the m ileage (ki lometers) and
time intervals specified in your vehicle 's War­
ranty
& Maintenance booklet. Do not exceed
these intervals -harmful deposits from old
engine oil can reduce engine performance and
can lead to expensive engine repairs.
Changing the oil at the recommended inter­
va ls is so very important because the lubricat ­
ing properties o f oi l decrease gradually during
normal vehicle use. If you are not sure when
you have your o il changed, ask your author­
i z ed Audi Service Advisor.
Under some ci rcumstances the engine oi l
should even be changed more frequently .
Change oi l more often if you drive mostly
short distances, operate the vehicle in dusty
areas or mostly under stop-and-go traffic con­
d itions, or when you use your vehicle w here
temperatures stay below freez ing point for
l ong periods .
Detergent additives in the o il w ill make fresh
oil look dark after the engine has been run­
ni ng for a short time . This is normal and is not
a reason to change the oil more often than
recommended.
Damage or malfunctions due to lack of
maintenance
It is essential that you change your oil at the recommended intervals using only engine oil
that complies with Audi oi l standard
VW 502 00 (vehicles with gasoli ne engine) or
VW 507 00 (veh icles with diese l engine) . Your
Limited New Vehicle Warranty does not cover
damage or malf unctio ns due to failure to fol­
lo w recommended maintenance and use re­
quirements as set forth in the A udi Owner's
Manual and Warranty
& Maintenance booklet.
Your dea ler will have to deny warranty cover­
age unless you present to the dealer proof in
the form of Service or Repa ir Orders that all scheduled maintenance was
performed in a
timely manner.
Engine oil consumption
To provide effective lubrication and cooling for
internal engine parts, all internal combustion
engines use some o il. Oil consumption varies
from engine to engine and may change over
the life of the engine. Engines tend to use
more o il during the break-in period tha n they
do afterward, when oil consumption has sta­
bilized. Depending on the way the vehicle is
driven and the operating conditions, oil con­
s u mption can be up to 1 quart per 1,200
miles (1 liter per 2,000 km) . Consumption
may be higher within the first 3,000 m iles
(5,000 km) .
Under normal conditions, the rate of oil con­
sumption depends on oil quality as well as vis­
cosity, engine speed (rpm), outs ide tempera­
ture, road conditions, the amount of oil dilu­
t ion caused by condensed water or fue l resi­
due, and ox idat ion of the oil. Oil co nsumption
may increase with engine wear over time, un­
t il replacement of worn engine pa rts may be­
come necessary.
Because of all these variables, there is no
standard or "norma l" rate of oil consumption .
We urge you to check the engine oil level at
regular intervals, preferably every time you
fill the fuel tank, and always before a long
trip.
The oil pressure warning light. is not an
indicator of low engine oil level. If the warn­
ing light does not go out after starting, or
flashes while driving (above 1500 rpm), a
buzzer will sound. It indicates that the oil
pressure is too low . Stop the engine immedi·
ately, check the engine oil level and add oil if
necessary. If the engine oil level is normal,
but the light continues to flash, do not keep
driving or let the engine idle, as damage may
occur .
II-

a reason to change the oil more often than recommended.
A WARNING
Stop! Before working in the engine com­
partme nt, always read and heed all WARN­
INGS
q & in Working in the engine com­
partment on page 264.
The engine com­
partme nt of any motor veh icle is a poten­
tially dangerous a rea and can cause ser i­
ous pe rsonal injury.
A WARNING
If you must change the engine o il i n your
vehicle:
- Always wea r eye p rotection.
- To reduce the r isk of burns from hot en-
gine oil let the engine cool down to the
t ouch.
- When removing the oil drain plug with
yo ur finge rs, stay as far away as possible.
Always kee p your forea rm pa ra llel to the
ground to he lp prevent ho t oi l from r un­
ning down your arm.
- Drain the o il into a co nt ainer designed
f or this p urpose, one large enough to
hold at least the total amount of oil in
yo ur engine .
- T o reduce the r is k of po ison ing, never use
empty food or beverage containers that
might mis lead someone into drinking
from them.
- Engine oil is poisono us. Keep it well out
of the reach of chi ldren.
- Cont in u ous contact with used engi ne oil
is harmful to your skin. Always protect
yo ur sk in by washing tho ro ughly with
soap and water.
(D Note
Never mix oi l addit ives with your engine
oil. These additives can damage your en ­
gine and adverse ly affect your Audi Limit­
ed New Vehicle Warranty.
-
Checkin g and fillin g 2 71
@) For the sake of the environment
-Before changing the oil, first make sure
you know where you can prope rly dispose
of the old o il.
- Always dispose of used oil p ro perly. Nev­
er dump it on garden soil, in wooded
areas, into streams or down sewage
dra ins.
- Recycle used o il by tak ing it to a used en ­
gine oil collection facility in your area, or
contact a service station.
- We strongly recommend that yo u have
your oil cha nged by an authorized Audi
dealer or a qualified wo rkshop with the
special tools a nd expert ise required, and
proper m eans of disposa l.
Engine cooling system
Coolant
The engine coolant performs two functions: it
keeps the engine from overheating and it pro­ tects the engine from freezing in the winter.
T he cooling sys tem is sealed and genera lly re­
quires little attention.
T he cooli ng system has bee n filled a t the fac­
t ory with a permanent coolant which does not
need to be c hanged . The coo lant cons ists of a
mixture of water and the manufacturer's gly ­
col-based coo lant additive G l3 antifreeze
with anticorrosion additives (50% for USA
models; 60% for Canadian mode ls). This m ix­
ture both assures the necessary frost protec­
tion and protects meta l compone nts in t he
engine's cool ing system from corros io n and
sca ling.
It also raises the boiling point of the
c oolant.
Do not reduce the concentration of the cool ­
ant in the s ummer by adding p lai n water .
The
proportion of coolant additive must be at
lea st 50 % but not more than 60 %
to main ­
tai n antifree ze pro te ct io n a nd coo ling eff icien­
cy .
If the coo lant fros t protection is too low,
the coo lant co uld freeze and damage the vehi-
cle heating and engine cooling system. .,..
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pressure label lists the recommended cold
tire inflatio n pressures for the vehicle at its
maximum capacity we ight a nd the tires that
were on your vehicle at the time it was man ­
ufactured . For recommended t ire pressures
for normal load condit ions, please see chap ­
ter ~
page 284 .
-Turn the valve stem cap counter-clockwise
to remove it from the tire valve .
- Place the air pressure gauge on the valve.
- The tire pressures should only be checked
and adjusted when the tires are cold . The
s light ly raised pressures of warm tires must
not be reduced .
- Adjust the tire pressure to the load you are
carrying.
- Re insta ll the va lve stem cap on the valve .
When should I check the tire pressure ?
The correct tire pressure is especially impor ­
tant at high speeds . The pressure sho uld
therefo re be checked at least once a month
and a lways before start ing a journey. Do not
forget to check the tire pressure for the spare
wheel.
When should I adju st the tire pre ssures?
Ad just the tire pressure to the load you are
carrying. After changing a wheel
or replacing
wheels you have to adjust the tire pressures
on all wheels. In addition, you must then
store the new tire pressures i n the t ire pres­
sure mon itor ing system
~ page 300.
A WARNING
Incorrect tire pressures and/or unde rinfla­
tion ca n lead sudden tire failure, loss of
cont ro l, col lision, ser ious persona l inju ry
or even death.
- Whe n the wa rning symbo l
[ti] appears in
the instrume nt cl uster, s top and inspect
the tires.
- Incorrect tire pressure and/or underinfl a­
t ion can ca use inc reased t ire wear and
can affect the handling o f the veh icle and
stopp ing ability .
- Incorrect tire pressures and/or underin ­
flation ca n also lead to sud den tire fa il-
Tires an d wheel s 287
ure, including a blowout and sudden de­
flation, ca using loss of veh icle contro l.
- The driver is responsi ble for the co rrect
tire pressures for all tires on the veh icle.
The applicable pressure values are locat­
ed on a sticker o n the dr iver's s ide B-pil­
lar .
- Onl y when all tires on the vehicle are fil­
led to the correct pressure, the t ire pres­
sure mon itor ing system can work cor­
rectly .
- The use of incorrect tire pressure va lues
can lead to acc idents or other damage .
Therefore it is ess ential that th e drive r
observe t he spec ified t ire p ress ure val ues
for the tires and the cor rect pressures for
the func tion of the t i re p ress ure moni to r­
ing system.
- Always in flate tires to the recommen ded
a nd correct t ire p ress ure be fore dr iv ing
off .
- D riving with unde rinf lated tires bend
mo re, letting them get too hot resulting
in tread separation, s udden tire failure
and loss of control.
- Excessive speed and/overloading can
cause heat b uild- up, sudden tire failure
and loss of control.
- If the tire pressure is too low or too high,
the t ires will wear premat urely and the
veh icle w ill not handle well.
- If the tire is not flat and you do not have
to change a wheel immediately, d rive at
red uced speed to the nearest service sta­
tion to check the t ire press ure and add
air as requ ired .
(D Note
Driving w ithout valve stem caps can cause
damage to the tire valves. To prevent this,
a lways make sure that factory installed
valve s tem caps o n all whee ls are sec urely
mounted o n the valve .
@ For the sake of the environment
Underinflated tires will also increase the
fuel consumpt ion.
•
•

2 90 Tires and wheels
Tire service life
The service life of tires depends on a lot of
different things including proper installation
and balancing, correct tire pressure and driv­
ing style.
F ig. 2 53 Tire tread: tread wea r ind icators (TWI)
F ig. 25 4 Rotat ing t ires for more even wear
Tr ead Wear Indicator (TWI)
The o rigi na l t ires on your veh icle have
1/16 inch (1.6 mm) high "wear indicators"
.... N M
c::> fig . 253 running across the tread. Depend ­
ing on the make, there will be six to eight of
them evenly p laced around the t ire. Marks on
the tire sidewa ll (for example "TWI" or other
symbols) indicate the positions of the tread
wear ind icators . Worn t ires must be replaced .
Different fig ures may apply in o ther countries
c::> & .
Tire p ressure
Incorrect tire pressure causes premature wear
a nd can cause sudden t ire blow-out. For t his
reason, tire pressure must be checked at least
once a month
c::> page 2 86.
Driving style
Driving fast aro und curves, heavy acce leration
and hard braking increase tire wear.
Rotating tires for more even wear
F or all four tires on your ve hicl e to h ave the
same service life, we recommen d that t he
front and rear t ires are rotated according to
the tire manufact urer's suggested tire rota­
tion intervals. Please remember the follow­ ing:
- Tire rotation intervals may differ from the
vehicle service inte rva ls o utlined in your
Warranty
& Maintenance booklet.
- The longer one tire is used in one location
on the vehicle, the more it wears at certain
points; therefore, we recommend that you
follow the tire manufact urer's suggested
tire rotation intervals .
- Vehi cles w ith front-wheel dr ive experience
more tread wear on the fro nt w heels com­
pa red to all-wheel drive (quattro ®).
- Please rotate tires as shown
c::> fig. 254.
-Extra care must be taken when rotating di-
rection-specific tires
c::> page 308.
Wheel balancing
The wheels on new ve hicles are balanced .
However, various situations during everyday
driving can cause them to become unba l­
anced, resulting in vibrat ions you can usually
feel through the steer ing wheel.
Un balanced whee ls must be rebalanced to
avo id excessive wear on steering, suspension
and t ires. A whee l m ust also be reba lanced
when a new tire is insta lled.
Incorrect wheel alignment
Incor rect w heel alig nment can cause exces ­
sive tire wear, impairing the safety of the vehi ­
cle . If tires show excessive wear, have the
whee l alignment checked by an aut horized
Audi dealer or qualif ied workshop .
All-wheel drive
Vehicles with q uattro ® mus t always have tires
of the same size, construction and tread type.
For details see
c::>page 231. ..,.

@ Tips
-The discharged battery must be properly
connected to the vehicle's electrical sys­
tem. When jump start ing or charging the
battery, never connect the negative
ground cable to the battery negative
post because the battery manager sys­
tem must be able to detect the battery's
state of cha rge. A lways connect the neg­
ative g round cab le to the negative
gro und post o f the battery manage r con­
trol uni t.
Use of jumper cables
Make sure to connect the jumper coble
clomps in exactly the order described below!
Fig. 273 Engine compartment: Con nectors fo r jumper
cables and charger
Fi g. 27 4 Jump start ing with the battery of another ve­
hicle:
A-booster battery, B -discha rged vehicle battery
The procedure described below for connecting
jumper cables is intended to provide a jump
start for your veh icle .
Vehicle with discharged batter y:
.. Turn off lights and accessories, move lever
of automatic transmission to
N (Neutral) or
P (Park) and set parking brake.
Emergenc y situ ation s 315
Connect POSI TIVE(+ ) to POSITIVE (+ )
(red )
.. Open the red cover on the positive pole
¢fig. 273.
1. Connect one end of the red positive cable
on the
jump sta rt bolt ¢ fig. 2 7 4 (D
(Bolts under red cover = "posit ive") of the
vehicle to be started ®·
2. Co nnect th e other end to the pos itive ter-
mina l@ of the booster battery @.
Connect NEGATIVE( -) to NEGATIVE(-)
( black )
3. Connect one end of the black negative ca­
ble to the negat ive termina l@ of the
booster b attery @.
4 . Connect the othe r end of the black nega­
tive cable to the
jump start bolt@ (Bolts
with hex head= "negative") of the vehicle
to be started @.
Sta rting the engine
.,. Sta rt the e ngine of the veh icle with the
booster ba tte ry @ . Ru n the engine at a
moderate speed .
.. Start engine with discharged vehicle battery
® in the usual manner.
.. If the engine fails to start: do not keep the
starter crank ing fo r longer than 10 seconds.
Wa it for about 30 seconds a nd the n try
again .
.,. With engine runni ng, remove jumper cab les
from both vehicles in the exa ct
reverse or­
de r .
.. Close the red cover on the posi tive po le .
T he battery is vented to the outside to p reven t
gases from en ter ing the veh icle inter ior. Make
s ur e that the jumper clamps a re well connect­
ed with their
metal ports in full contact with
the battery term inals.
.&_ WARNING
-To avoid serious personal injury and dam­
age to the ve hicle, heed all warnings and
i n structions of the jumper cable manufac-
-
turer . If in doubt, call for road service . IIJ>

Consumer Information
Warranty coverages
Your Audi is covered by the following war­
ranties :
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfo-
ration
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Con trol Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warran ­
ties can be found in your
Warranty & Mainte­
nance booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulations in the United States
and Canada require that automobiles meet
specific emission regulations and safety
standards. Therefore, veh icles built for the
U.S.A. and Canada differ from vehicles sold in
other countries .
If you p lan to take your vehicle outside the
continental limits of the United States or Can­
ada, there is the possibility that:
- unleaded fuels for vehicles with cata lytic
converter may not be available;
- fuel may have a considerably lower octane
rating . Improper fuel may cause engine
damage ;
- service may be inadequate due to lack of
proper service facilities, tools or testing
equipment ;
- replacement parts may not be readily availa­
ble.
- Navigation systems for vehicles built for the
U.S.A. and Canada will not necessari ly work
in Europe, and may not work in other coun­
tries outside North America .
Consumer Information 325
@ Note
Audi cannot be responsible for mechanical
damage that could result from inadequate
fuel, service or parts availab ility.
Audi Service Repair
Manuals and Literature
Audi Offic ial Factory Service Manuals and Lit ­
erature are published as soon as possible after
model introduction. Service Manuals and liter­
atu re are availabl e to order from the Audi
T echnical Literature Ordering Center at:
www.audi.techliterature.com
Maintenance
' General
Your vehicle has been designed to help keep
maintenance requirements to a minimum.
However, a certain amount of regular mainte­
nance is still necessary to assure your vehicle's
safety, economy and reliability . For detailed
vehicle maintenance consult your Warranty
&
Maintenance booklet.
Under difficult operating conditions , for ex­
ample at extremely low outside temperatures ,
in very dusty regions, when towing a tra iler
very frequently, etc., some serv ice work
shou ld be pe rformed between the intervals
specified. This applies particularly to:
- oil changes, and
- cleaning or replacing the air filter .
® For the sake of the environment
By regularly maintaining your vehicle, you
help make sure that emission standards
are maintained, thus min imizi ng adverse
effects on the environment .
Important considerations for you and
your vehicle
The increasing use of electronics , sophisticat­
ed fuel injection and emission contro l sys-
tems, and the genera lly increasing technica l ..,_
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All-wheel drive ..... .... ... .. .. .. ... 231
Winter tires . ... .. .... ... .. .. .. ... 295
Alloy whee ls . ............. .... .. ... 2 50
Alternator Malfunct io n . . . . . . . . . . . . . . . . . . . . . . . 31
Ambience lighting Lighting p rof iles ... .... ... .. .. .. .... 62
Anti-freeze
refer to Engine coo la nt system .. .. .. . 27 1
Anti -lock brake system
H ow the ABS system wo rks . .. .. .. .. . 229
War ning/ indicato r lights ...... .... ... 18
Anti-Slip Regulation System (ASR) How the system works ..... .. .. .. .. . 227
Anti -theft systems
Anti-theft alarm system . . . . . . . . . . . . . SO
Elect ronic immobilizer .. ... .. .. .. .. .. 40
Approa ch/departu re angle ... .. .. .. .. . 238
Ash tray . .. .. ................. .. .. .. 86
ASR How t he Anti -Slip Regulation System
works ... .. .. ............. .. .. ... 22 7
Aster is k
What does it mean when someth ing is
marked with an asterisk? . . . . . . . . . . . . . . 6
Aud i b rak ing guard ............ .. .... 127
E rro r messages .......... .... .. .. . 128
Sett ings . .. .. ........... .. .. .. ... 128
S tat us messages ......... .. .. .. .. . 128
Switching on and
off ...... .. .. .. .. . 128
Aud i Service Repa ir Manuals and Lite ra-
ture .. .. .. .. .... ............. .. .. . 325
Auto-Check Control . . . . . . . . . . . . . . . . . . 30
Automatic belt retrac to r . . . . . . . . . . . . . 179
Automatic ca r wash
refer to Wash ing ............ .. .... 246
Aut omatic mode
Four- zone automatic comfort a ir cond i-
tioning .. ..... ........... ... ... ... 98
Automatic S hift Lock (ASL) . ... .. .. .. . 139
Automatic t ransmission ..... .. .. .. .. . 137
Automatic S hift Lock (ASL) . .. .. .. .. . 139
D riving .. .. ............. .... .. .. . 13 7
D ynamic shift program . ... .. .. .. .. . 1 40
Emergency mode . ..... ... .. .. .. .. . 14 1
Emergency release for selector lever . . 142
Ignition key safety lock .... .. .. .. .. . 105
Inde x 331
Kick -down . . . . . . . . . . . . . . . . . . . . . . . . 14 0
Manua l shift program ... .... ... .. .. 140
Se lector lever . . . . . . . . . . . . . . . . . . . . . 138
Sh ift buttons .. .. ................. 141
Steering wheel with tiptronic ®
A UTO mode
141
AC climate contro ls .. .. ..... ... .. .. . 94
Auto Safety Hot lin e ............. .. .. 172
Average speed . . . . . . . . . . . . . . . . . . . . . . . 24
Avoid damaging the vehicle .... ... .. .. 236
B
Bass box . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Battery ...... .. .. .... ............. 275
Battery location .................. . 276
Charg ing .. .. .. .. .. . .. .... .... .. .. 277
Impo rtant warnings when working on
the battery .. .. .. .. . .............. 276
Jump star ting .. .. .... ........... .. 31 4
L ow . ... .. .. .... .. . .. .. ..... ... .. 231
Rep lacing the battery .. ..... ... .. .. 279
State of charge . . . . . . . . . . . . . . . . . . . . 231
Voltage ... .. .. .. ................. . 36
Winter operation . ................. 275
Working on the battery ...... ... .. .. 276
Befo re driving ... .... . ... ...... ... .. 165
B lended gasoline .................. . 256
Body cavity sealing . ................. 250
Boos ter sea ts . . . . . . . . . . . . . . . . . . . . . . 213
B rake assistant .. .. .. ............... 230
Brake booster ..... .. . .. .. ..... ... .. 229
B ra ke fluid
Changi ng the bra ke fluid ........ .. .. 275
Checking the brake fluid level . ... .. .. 274
Rese rvoir ... .... .. . .. .. ..... ... .. 274
What is the correct brake fluid level? . . 274
What should I do if the brake fluid warn-
ing light comes on? ............ .. .. 274
Brake light De fective . . . . . . . . . . . . . . . . . . . . . . . . . 23
B rake system .. .. .... .......... ..... 274
Ant i- lock b rake system . . . . . . . . . . . . . . 18
Br ake fluid .. .. .. .... ............. 27 4
Br ake fluid specifica tions fo r refill and re-
placement . ..... ... .. .. ..... ... .. 275
B rake pads . ..... .. . .. .. ..... ... .. 234
General information ........... .. .. 228
•
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