2013 AUDI Q5 oil

Aluminum trim
Use only neutral -pH products to remove spots
and depos its from alum in um s urfaces.
Chrome care products and alkaline cleaners
will attack aluminum surfaces and can dam­
age them over time.
A WARNING
Always read and heed all WARNINGS and other information ¢
page 216.
Touch-up paint
Minor paint damages should be touched up
immediately.
"" Use either a touch-up pa int stick or spray
paint to cover minor scratches and nicks.
Your author ized A udi dealer has touch-up
pa int for minor sc ra tches and stone ch ips.
Scratches shou ld be touched up soon after
they occur to prevent corrosion .
If a spot starts to rust, howeve r, a simple
t ouch- up job w ill not be enough. The affected
sur face must be sanded smooth and coated
with an anti-r ust primer before the painted
finish can be restored.
The number for the origina l vehicle paint can
be found on the vehicle identi ficat ion labe l
¢page 290.
A WARNING
Always read and heed a ll WARNINGS and
other information
¢ page 216.
Windows
Clear vision to all sides .
Clea n all windows regularly to remove road
fi lm and ca r wash wax b uild up.
"" Remove snow from windows using a brush .
"" Use a plast ic ice scraper to remove ice from
windows and mirro rs.
"" Remove other res idue on the windows with
a sp ray -on glass cleaner.
Cleaning and protec tion
"" Wipe the windows dry with a clean piece of
cloth or kitchen paper towe l.
T he best way to remove snow from windows
and mirrors is to use a brush . Use a non-abra ­
sive
plastic ice scrape r -better sti ll, a spray
deicer - to remove
ice from windows and mir­
rors.
T he windows must not be cleaned with insect
remover or wax since these can interfere with
the function of the windshie ld w iper blades
(chatter) .
Oil, grease, o r si licone residue can be removed
with
gla ss cleane r or silicone remove r. How­
ever, wax residue requires the use of a specia l­
ly formulated so lvent. Please contact your au­
thori zed Audi dealer for advice on safe prod­
ucts for wax removal.
Windows should also be cleaned on the inside
at regu lar intervals .
Never dry windows wit h the same chamo is
that you use to dry painted surfaces . Wax resi­
due o n the chamois can impair vision through
the windows .
A WARNING
-Always read and heed all WARNINGS and
other information ¢
page 216.
-The windsh ield must not be treated with
water-repellent materials. They can in­
crease glare under poor v is ibility condi­
tions such as wetness, darkness, or when the sun is low on the hor izon. In addi­
tion, they can ca use the w indshie ld w ip­
ers to ch atter.
@ Note
- Never use warm o r hot wate r to remove
snow and ice from w indows and mirro rs.
T his could cause the glass to crack.
- T o prevent damage to the wires of the
rear defogger, do not place any adhesive
st ic kers on the ins ide of the rear w indow
over the wires.
221
•
•

224 Cleaning and protection
Cl ean ing s ta ins
Stains caused by beverages (e.g. coffee, fruit
juice, etc.) can be treated with a mild deter­
gent solution. App ly the detergent so lution
with a sponge. In the case of stubborn stains,
a detergent paste can be applied directly to
the stain and worked into the fabric. After­
wards, use copious amounts of clean water to remove the remaining detergent . Apply the
water with a damp cloth or sponge and pat
the fabric d ry w ith an absorbent, dry cloth.
Stains from chocolate or makeup should have
detergent paste rubbed into them. After ­
wards, remove the soap w ith water (damp
sponge) .
Alcohol can be used to treat stains from
grease, oil, lipstick or a ballpo int pen. Melted
grease or dye must be patted off using ab­
sorbent material.
It may be necessary to re­
treat the a reas with dete rgent paste and wa­
ter.
In the case of genera l so iling of the uphols­
tery and cover mater ial, we recommend h iring
a specialist that has the eq uipment to clean
the sea t covers and other fabric surfaces by
shampooing and spray extraction.
& WARNING
Always read and heed a ll WARNINGS and
the information
¢ page 216.
(D Tips
Open Ve lcro fasteners on your cloth ing can
damage the seat cover. P lease make sure
that Ve lcro fasteners are closed .
Plastic parts and instrument panel
Always use a clean cloth moistened in clear
water to clean these areas. For pers istent dirt
use an Audi approved
solv ent-fr ee plastic
cleaner/protectant.
& WARNING
Solvents can change the properties of
some p lastics and make it harder fo r the
a ir bag to deploy.
-
- Never clean the instrument panel or the
surface of airbag modu les w ith cleaning
products that conta in solvents.
- Products containing solvents will make
the surface of this pa rt porous.
- Ser ious injuries can resu lt if p lastic parts
come loose when the a irbag is deployed .
- Always read and heed all WARNINGS and
other information ¢
page 216.
(D Note
Cleaning agents conta ining so lvents wi ll
attack the material and can change the
way it behaves.
Natural leather
Applies to vehicles: with natural leather
Audi makes great efforts to maintain the
properties, natural look and feel of interior
leather.
General
We offer many different types of leather on
o u r vehicles. Most are d ifferent types of nappa
l eather, which has a smooth surface and
comes in various colors.
The intensity of the co lor determines the visu­
al characteristics and appea rance. If the sur­
face of the leather has a typica l natural look,
then the leather is a nappa leather that has
been left in a relative ly natural condit ion. This
leather offers particularly good comfort and
breathes we ll. Fine veins, closed grains, insect
bites, sk in fo lds, and subt le variations in color
rema in v is ible. These charac ter istics demon­
strate that the mate rial is natura l.
Natural nappa leather is not covered by a co l­
o r finish.
It is therefo re more sensit ive to soil­
ing and wea r, which is someth ing you need to
consider if children, animals or other fac tors
mig ht prove to be particu larly hard on the
l eather . ..,

By contrast, leather types that are covered by
a co lored finish layer are more durable. This
has a posit ive effect on the leather's resist­
ance to wear and soiling in daily use. On the
other hand, the typical characterist ics of natu­
ral leather are barely or not apparent . Howev­
er, this does not mean that the leather itself
i s of infer ior quality.
C ar e and h and ling
Because of the exclusive nature of the types of
leather that Audi uses and the ir unique prop­
erties (such as sensitivity to o ils, grease, so il­
ing, etc.), you will need to be somewhat care­
fu l w ith these leathers, and a certain type of
care is required. For examp le, da rk clot hing
materia ls can d iscolor leather seats (especial­
l y i f such clothing is damp and was not dyed
correctly) . Dust and dirt particles in pores,
fo lds, and seams can have an abrasive effect
and can damage the leather surface as we ll as
weaken seams.
The leather sho uld be cleaned regularly as
needed. After having been used for a re lative ly
long time, your leather seats will acquire a
rich aged finish. This is a characteristic of nat­
ura l leather and a sign of true quality.
In order to maintain the va lue of this natura l
product over the life of your vehicle, you
should follow the recommendations below:
(D Note
- To keep your leather from bleaching out,
do not a llow it to be exposed to bright
sunlight for long periods of time. If you
have to leave the vehicle parked outside
for long periods, cover the leather to
protect it from d irect exposure to su n­
light.
- Sharp objects on clothing, such as zip­
pers, rivets or sharp pieces on be lts can
l eave pe rmanent scratches o r sc rape
mar ks on the surface of the lea ther.
{O) Tips
-After each time you clean the leathe r and
at regu la r i nte rva ls, use a leather prese r-
Cleaning and protec tion 225
vative c ream that contains UV -b locke rs
and that works into the leather. This
cream wi ll nour ish and mo isturize the
leather, helping it to breathe and stay
supple. It also helps to build up a protec­
t ive coating on the surface.
- Clean the leather every 2 - 3 months,
and clean any areas that get soiled.
- Remove fresh marks made by ballpo int
pens, ink, lipstick, shoe polish, etc. as
soon as poss ible.
- Preserve the color of the leather as need­
ed by us ing a specia l co lored leather care
cream to touch up areas of uneve n color .
Cleaning and caring for leather
upholstery and trim
Applies to vehicles: wi th natural leather
Natural leather requires special care and at­
tention .
Normal cleaning
.. Clean soiled areas with a slightly moistened
cotton or woolen cloth.
More stubborn dirt
.. More st ubborn dirt can be removed using a
cloth saturated with a mild soap solut ion
(2
tablespoons mild liquid soap).
.. Never allow the soap solution to saturate
the leather, and make certain that no water
soaks into the seams .
.. Wipe off the soap so lution with a soft, dry
cloth.
Cleaning spo ts
.. Remove fresh water-based spots (such as
coffee, tea, juices, blood) with an absorbent
cloth or pape r towel.
.. Remove fresh
grease or oil -based spots
(suc h as bu tte r, mayonnaise, chocolate) with
an absorben t cloth or paper towel, o r use
t he cleaner from the leather care kit if the
spot has not yet penetrated into t he surface
of the leathe r.
.. Use an oil/grease dissolving spray, if
oil /
grease spots ha ve dried on.
•
•

226 Cleaning and protec tio n
• Remove specific kinds of spots (ballpoint
pen, felt marker, fingernai l polish, water­
based paint, shoe polish, etc .) with a spot
remover specifically formulated for leather .
Leath er care
• Every ha lf year use an approved leather care
product (available from your authorized
Audi dealer) to care for the leather.
• Apply the product very sparing ly.
• Wipe it off with a damp cloth.
If you have any questions about cleaning and
caring for the leather in your vehicle, it is best
to contact your author ized Audi dealer, who
will be glad to help you and tell you about our
full range of leather care products, such as:
- Leather cleaning and care
kit
- Creams to care for colored leather
- Spot removers fo r ballpo int pens, shoe po l-
ish , etc.
- Oil/grease dissolving spray
- New and upcoming products.
_& WARNING
Always read and heed a ll WARNINGS and
other information
r::!v page 216.
(D Note
- Neve r use chemical solvents (e.g . lighter
fluid, turpentine), waxes, shoe polish or
s imilar products on the leather surfaces
i n you r A ud i.
- To avoid damage, have stubborn stains
r emoved by a commer cial cleani ng spe­
cia list .
Safety belts
Only well-maintained safety belts work relia­
bly when needed.
• Keep be lts clean .
• Fo r cl eaning, use a m ild soap and wate r sol­
u tio n. Let be lts dry thoro ughly and away
from direct sunlight .
• Do not a llow inertia reel safety be lts to re ­
tract before they are completely dry . •
Check the condition of your safety be lts
reg ­
ularly .
Heavi ly so iled s afety bel ts may not ret ract
proper ly .
A WARNING
Damaged safety belts can break in a crash .
- Anyth ing that might damage your sa fety
be lts could mean that you and your pas ­
sengers would not be adequate ly pro­
tected in an accident.
- Safety belt performance depends on cor­
rect insta llation. Never remove be lts
from the veh icle to clean them.
- Do not use chemical cleaning agents,
bleach or dyes. They have corrosive prop­
erties which weaken the webb ing.
- When cleaning you r safety be lts, inspect
them for damage. If you discover dam­
age, see your authorized Audi dealer .
- Always read and heed a ll WARNINGS and
other information
r::!v page 216.
Engine compartment
Be especially careful when cleaning the en­
gine compartment.
Alway s swit ch off th e ignition before cle an­
ing the engine
r::!v .&. .
Plenum panel
Remove leaves from the plenum panel in front
of the w indshield under the eng ine hood. This
preve nts the wa ter dr ain holes from becomi ng
blocked, and it prevents debris from entering
the ve hicle interior t hrough the heating and
ventilat ion ducts .
Corrosion protection
T he eng ine compartmen t and transmission
have been co rrosion-protected a t the f actory.
Good anti-corrosion treatment is very impor­
tant, particu larly in the w inte r.
If the vehicle
is frequently d riven on salt t rea ted roads, the
en tire engine compar tment and p lenum panel
shou ld be thoroughly cleaned at the end of
winter and retreated to prevent salt damage. ...

-Anti-knock index must be 87 AKI or higher.
- Blend must contain not more than 15%
MTBE.
Seasonally adjusted gasoline
Many gasoline grades are blended to perform
especially well for winter or summer driving. During seasonal change-over, we suggest that
you fill up at busy gas stat ions where the sea­
sonal adjustment is more likely to be made in
time.
(D Note
- Fuels containing a high percentage of
ethanol such as ESO and E85 may only
be used in veh icles with flex ible fuel* en­
gines. Using high ethano l fuel in vehicles
not equipped with flexib le fue l* engines
can cause severe engine damage .
- Methanol fuels which do not meet these
requirements may cause corrosion and
damage to plastic and rubber compo­
nents in the fuel system.
- Do not use fuels that fail to meet the
specified criteria in this chapter.
- If you are unable to determine whether
or not a particular fuel blend meets the
specifications, ask your service station or
its fuel supplier.
- Do not use fuel for which the contents
cannot be identified.
- Fuel system damage and performance
problems resulting from the use of fuels
different from those specified are not
the respons ibility of Audi and are not
covered under the New Veh icle or the
Emission Control System Warranties.
- If you experience a loss of fuel economy
or driveability and performance prob­
l ems due to the use of one of these fuel
blends, we recommend that you switch
to unblended fuel.
Fuel supply and filling your fuel tank 229
Ethanol fuel (Bio-ethanol)
Applies to veh icles: w it h flex ible fue l en gin e
You can recognize vehicles with a flexible fuel
engine by looking at the label on the inside of
the fuel filler flap .
Vehicles with flexible fuel engines may be op­
erated with bio -ethanol fuels such as E85
(85% ethanol and 15% gasoline) or with un­
leaded gasoline (91 AKI/ROZ 95) . T he vehicle
may also be operated with a mixture of these
fuels.
Your fuel consumption will increase when us­
ing bio-ethanol fue ls due to the lower amount
of energy contained per unit volume in etha­
nol.
Warming up the flexible fuel engine in
low temperatures
Due to the chemical composition of b io-etha ­
nol, a certain amount of fuel ends up in the
engine oil when driving short distances in ve ry
low temperatures. This fuel evaporates again
when the engine is warmed up.
D Please warm up engine.
If the driver message appears in the instru­
ment cluster disp lay, drive with a warm en­
gine to reduce the oil level.
(D Note
- Never fill with methanol or with a higher
percentage of b io-ethanol than 85%
(E85). A h igher percentage of bio-etha­
nol in the fuel can cause damage to the
engine or to the fue l system.
- If you use only E85, it is recommended
to fill the fue l tank complete ly w ith un­
leaded premium grade gaso line every
5,000 miles.
- If you experience starting, rough id le or
hesitation driveability problems, fill the
fuel tank comp letely with unleaded pre­
mium grade gasoline and dr ive it nor­
mally until the gasoline is used. See your
authorized Audi dealer if the problem
pers ists.
•
•

234 Checking and filling
-Apply the parking brake.
- Move selector lever of automatic trans- mission to P (Park).
- Always let the engine cool down. Hot components will burn skin on contact.
- To reduce the risk of being burned, never
open the hood if you see or hear steam
or coolant escaping from the engine
compartment. Wait until no steam or
coolant can be seen or heard before care­
fully opening the hood.
- Keep children away from the engine com­ partment.
- Never spill fluids on hot engine compo­
nents. They can cause a fire.
- Never touch the radiator fan. The auxili­
ary electric fan is temperature controlled
and can switch on suddenly.
- Never open the coolant reservoir cap
when the engine is still warm. The cool­
ant system is pressurized and hot cool­ ant could spray out .
- Protect your face, hands and arm from
steam or hot engine coolant by placing a
thick rag over the cap when you open the
coolant reservoir .
- Do not remove the engine cover under
any circumstances. This increases the
risk of burns.
- If work on the fuel system or the electri­
cal system is necessary:
- Always disconnect the battery.
- Never smoke or work near heaters or
open flames. Fluids in the engine com­
partment could start a fire.
- Keep an approved fire extinguisher im­
mediately available.
- To avoid electrical shock and personal in­
jury while the engine is running or being
started, never touch:
- Ignition cables
- Other components of the high voltage
electronic ignition system.
- If you must perform a check or repair
with the engine running: -
First, fully apply the parking brake,
move selector lever of automatic trans­
mission to P (Park).
- Always use extreme caution to prevent
clothing, jewelry, or long hair from get­
ting caught in the radiator fan, V-belts
or other moving parts, or from contact­ ing hot parts. Tie back hair before
starting, and do not wear clothing that
will hang or droop into the engine.
- Minimize exposure to emission and
chemical hazards
c:> &, .
&_ WARNING
California Proposition 65 Warning:
- Engine exhaust, some of its constituents,
and certain vehicle components contain
or emit chemicals known to the State of
California to cause cancer and birth de­
fects and reproductive harm. In addition,
certain fluids contained in vehicles and
certain products of component wear con­
tain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
- Battery posts, terminals and related ac­
cessories contain lead and lead com­
pounds, chemicals known to the State of
California to cause cancer and reproduc­
tive harms. Wash hands after handling.
(D Note
When adding fluids, always make sure that
they are poured into the proper container
or filler opening, otherwise serious dam­
age to vehicle systems will occur.
@ For the sake of the environment
To detect leaks in time, inspect the vehicle
floor pan from underneath regularly. If
you see spots from oil or other vehicle flu­
ids, have your vehicle inspected by an au­
thorized Audi dealer.

Checking and filling 235
Engine compartment
Engine compartment
These are the most important items that you can check.
Fig. 196 Typical layout for contain ers and engine oil filler cap
(D Jump start point( +) under a cov -
er .. .. .. .. .............. .. 245, 285
@ Brake fluid reservoir ((0)) . . . . . . 242
@ Eng ine oil filler cap
("t=:?1) . . . . . . 238
@ Coolant expansion tank (J-) . . . 240
® Jump start point(-) with hex
head screw ........... .... .. 245, 285
® Windshield/headlight washer
container
(0) . . . . . . . . . . . . . . . 247
The pos ition of the engine o il filling hole
¢ fig. 196 (item@) can differ depending on
the engine design.
A WARNING
-
Before you check anything in the engine
compartment, always read and heed all
WARNINGS ¢&. in Working in the engine
compartment on page 233.
Engine oil
Engine oil specifications
The engine oil used in your Audi needs the
right kind of oil .
The engine in your Audi is a sophisticated
power plant that was bu ilt to exacting specifi­
cations. This eng ine needs the right k ind of
engine oil that meets specifications regarding
quality and viscosity so that it can run
smooth ly and reliab ly. Choosing the right oil
and changing oil within the time and mileage
intervals printed in your vehicle's Warranty
&
Maintenance booklet matters a lot more to­
day than it did years ago . Audi has developed
a specia l quality standard for engine oil that
will help assure that your vehicle's engine will
get the lubrication it needs for proper opera-
tion. .,..

236 Check ing and filling
Modern engine lubrication has taken a quan­
tum leap in the last few years. Many synthetic
oils ava ilable today provide better engine lu­
brication that can outlast traditional petrole­
um-based oils, making them a smart choice
for use throughout the life of your Audi .
Whether you use synthetic or petroleum ­
based engine oil, the oil that you use must
conform to Audi 's oil quality standard
VW 502 00 to he lp keep your vehicle's engine
running smoothly and help prevent the for­
mat ion of harmfu l deposits, sometimes called
"sludge ", that ove r time can lead to expensive
repairs .
At the time of pr int ing , engine o ils available in
the U .S . and Canada that meet the exacting
specifi cations of Audi oi l standard VW 502 00
a re synthetic engine oils. This does not mean,
however, that every syn thetic engine oil will
meet Audi oil standard VW 502 00. So always
be sure that you use an approved oil.
To help prevent the format ion of harmful de ­
posits use only oi l with the fo llowing specifi­
cations printed on the oil container :
Audi oil standard VW 502 00
O il container labe ls may carry the specif ica ­
tion s ingly or in comb inat ion with other des ig­
nations and oil qua lity standards .
Viscosity
Engine oi ls are graded according to their vis­
cosity. The proper viscosity grade oil for your
engine depends on cl imactic or seasonal con­
d itions where you drive. You can use oil with a
viscosity grade of SA E SW40 across all tem ­
pe ratu re ranges for normal driving conditions .
However, if eng ine o il viscos ity grade SA E
SW40 is not avai lab le, you can also use viscos­
ity grade SAE SW -30 or SAE OW-40 as long as
it meets Audi o il quality standard VW 502 00
specif ications .
Because engine oil that meets the Audi oil
standard may not be available everywhere
when you need it, we strongly recommend
that you always carry with you an ext ra quart (
li te r) of oil that exp ress ly con forms to the
VW 502 00 spec ification, in case you have to
top
off the oil while on the road.
Only if the ba r of the o il level indica tor is near
" Mi n" - and no oil that express ly conforms to
Audi o il standard VW 502 00 specifications is
available - may you top
off w ith a high quality
engine oil, preferably synthetic-based, that
meets ACEA A3 or API SM spec ificat ions, but
even then, on ly in viscosity grades SAE
SW-40, SAE SW-30, or SAE OW-40 . Howeve r,
during the entire time between o il change in­
te rva ls , never top
off with more than a total
of 0 .5 qt/liter engine oil t hat does not con­
f orm to Audi oil specification VW 502 00 .
For more information about eng ine oi l that
has been approved for your ve hicle, please
contac t either yo ur autho riz ed Aud i deale r or
Audi C ustome r Re lations at 1 (800) 822-2834
or v isit our web site at www .audiusa.com or
www.audicanada.ca . Here you wi ll also find a
c u rrent list of oils (manufacturers, brand
names etc.) that conform to Audi oil standard
vw 502 00.
Changing the engine oil
T he eng ine o il and o il fil ter m ust be changed
accord ing to the mileage (k ilometers) and
time intervals specified in your ve hicle's War ­
ranty
& Maintenance booklet . Do not exceed
these interva ls - harmful deposits from old
engine oil can reduce eng ine performance and
can lead to expensive engine repairs.
Changing the oil at the recommended inter­
vals is so very important because the lubricat­
ing propert ies of oil decrease gradually d uring
normal veh icle use. If you are not sure when
you have your oil changed, ask your author ­
ized Audi Se rv ice Adv isor.
Under some circumstances the engine oil
shou ld even be changed more frequent ly.
Change oil more often if you drive most ly
sho rt distances, operate the ve hicle in dusty
areas o r most ly unde r stop-and-go traff ic con­
ditions, o r when you use your vehi cle where
temperatu res s tay be low freezing point for
l ong periods .