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Database Limitations
Traffic facilities safety
Special events
Pavement characteristics or
conditions
We assume no liability for any incident
that may result from an error in the
program, or from changed conditions
not noted above. Copyrights
infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha,
NE, Copyright © 2010, All Rights
Reserved.
EXIT-Data: © ZENRIN CO., LTD. 2010. All Rights Reserved.
Building foot print: © ZENRIN CO., LTD. 2010. All Rights Reserved.
Junction View Data: © ZENRIN USA, INC. 2010. A ll rights reserved.
ZAGAT SURVEY: © 2012 Zagat Survey, LLC. Zagat Survey is a
registered trademark of Zagat Survey,
LLC.
Brand icon: The marks of companies displayed by this product to indicate
business locations are the marks of
their respective owners. The use of
such marks in this product does not
imply any sponsorship, approval, or
endorsement by such companies of
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Coverage Areas
Operation in Alaska, Hawaii,
Canada, and Puerto Rico
Certain functions that rely on a satellite
signal will not work correctly. These
functions include but are not limited to
AcuraLink, and traffic- and weather-
related services.
XM Radio
Navigation-equipped vehicles delivered
to Alaska, Hawaii, Canada, and Puerto
Rico are equipped with XM hardware,
but XM broadcasting is not available;
therefore sections of the manual that
mention XM audio, traffic displays,
weather information, and AcuraLink
features do not apply.
Vehicles originally delivered to the U.S.
mainland and shipped to Hawaii also
have XM, but will not function because
the XM satellites (aimed toward the
U.S. mainland) are too far away to
obtain reception.
Alaska, Hawaii, Canada, and
Puerto Rico
This section describes the differences in
navigation system operation for vehicles
delivered in Alaska, Hawaii, Canada,
and Puerto Rico.
Map Coverage
All roads displayed on the map screens
are detailed coverage roads. Text related
to “unverified” roads or areas are not
applicable. The following topics do not
apply:
Unverified road descriptions (see page 6, 106)
Cautions and pop-up windows related to unverified roads (see page 72)
Setup entries that relate to turning on or off unverified routing (see
page 106)
See the coverage section for a list of islands with coverage (see page 134)
Address and POI Entry Screens
The following differences occur for
map, address, and POI selection:
Entry of a destination address or POI
on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
Setup Screen Differences
The SETUP screen differences are
minor and are listed below. See the
Setup section (page 94) for additional
information.
AcuraLink/Messages
This item is grayed out on the SETUP
screen ( Other) because XM is not
available.
Traffic & Weather Status
This item is grayed out on the SETUP
screen ( Other) because XM is not
available.
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Coverage Areas
Puerto Rico
If Street Name Guidance is set to
ON , the street names will not be read
out by voice guidance. This may change
with future data updates.
INFO Screen Differences
Messages
The INFO screen Messages feature
utilizes XM. Because XM is not
available, it is not displayed on the
INFO screen except messages such as
the diagnosis information for the trouble
of the car. In addition, the “Map menu”
item New Messages will appear
grayed out except messages such as the
diagnosis information for the trouble of
the car. This is normal.
Traffic Incidents
This item is grayed out on the INFO
screen because XM is not available.
Weather Info.
This item is grayed out on the INFO
screen because XM is not available.
Map Legend
The map legend “Traffic” and
“Weather” descriptions may be
available, but do not apply.
Shipping a Vehicle
Shipping a vehicle from Alaska,
Hawaii, Canada, and Puerto Rico to
the U.S. mainland
If you wish to receive XM audio,
traffic, or weather, you must call XM
and set up an account at
To begin receiving AcuraLink quick tips, contact Acura Client Relations at
(800) 382-2238, and ask them to
activate your AcuraLink unit.
Shipping a vehicle from the U.S.
mainland to Alaska, Hawaii,
Canada, and Puerto Rico
If a U.S. mainland-delivered vehicle is shipped to Alaska, Hawaii, Canada,
and Puerto Rico, there is no XM
reception.
The issues under “Operation in Alaska, Hawaii, Canada, and Puerto
Rico” apply.
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(800) 852-9696.
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Frequently Asked Questions
Map and Features, Voice Opera tion, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always
operate the navigation system in a safe manner.
I tried entering an address, but the city or street could not be
found. Is there any other way to route to the location? Some cities are lumped in with a majo
r metro area. Try entering the street
first. In rural “unverified” areas or new subdivisions, streets may be
missing, or only partially numbered. Try selecting the destination directly
from the map. See By Map Input on page46.
When I enter an address, some letters become grayed out. Is
this normal? Yes. As you enter each letter in an address or a point of interest (POI), the
system looks in the database to see wh
at letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous Destinations,
or the Home Address? This is done in the
SETUP screen ( Main Setup ), under “Personal
Information.” See page 95.
I cannot hear the navigation system voice. 1) Ensure that Volume in the SETUP screen ( Main Setup) is not OFF.
See page 95.
2) Go to “Basic Settings” in the SETUP screen (Other), and set Voice
Recognition Feedback to ON . See page 104.
The voice control system is having difficulty recognizing my
voice commands. Ensure that the vents are not blowing
on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page 14). Say “Help” at any
screen to see a list of the applicab le voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destination address, it sounds strange.
What causes this? The basic guidance phrase uses a studio-r
ecorded voice, but the street name
is pronounced by the system using a machine-generated voice.
Consequently, the name may be mispronounced or sound strange at times.
When I drive at night, the screen is bright and will not switch
to the night display mode. Why? Verify the following: The nighttime dash brightness control is not set to
maximum, and
Map Color in SETUP is set to Black for Night. See
Switching Display Mode Manually on page118.
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Frequently Asked Questions
The daytime map screen is dark like the night display mode,
and it is hard to see. Why? Verify the following: The
Map Color in SETUP is set to White for Day.
See Switching Display Mode Manually on page118.
How do I change or remove my PIN? Go to “Personal Info rmation” in the SETUP screen ( Main Setup ), and
select PIN Number . Select GO Home 1 PIN or GO Home 2 PIN or
Address Book PIN and enter your existing PIN. You then have the choice
to change or remove the PIN. See page 100.
I forgot the PIN for Home, or the PIN for personal addresses
(DRIVER 1 or DRIVER 2). How do I reset it? PINs are optional.
See information regarding PINs on page 100. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use;
press the
HANG-UP button.
Problem
Solution
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Frequently Asked Questions
Traffic
Problem Solution
My AcuraLink Real-Time Tra ffic is missing and is not
displaying properly. What is wrong? Verify the following:
Check the traffic icon on the icon ba
r, and the icon options for traffic.
Page 62 walks you through the verification steps.
Your XM traffic subscription may have expired. Call XM at (800) 852-
9696 and verify your account status. If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account
status, leave the vehicle running outside for 30 minutes to receive the
refresh. See page 124 for the status of your subscription.
It is possible that there is a temporary technical problem with your metropolitan area traffic. You can cal l Acura Client Relations to see if
there is an outage (page 132).
If the situation persists, see y our Acura dealer for assistance.
AcuraLink relies on a satellite signal. It will not work in Alaska, Hawaii, Canada, and Puerto Rico.
When I am driving a route on the freeway and Traffic
Rerouting is ON, sometimes the system provides a detour
route. Why is this? The system will provide a detour route to your destination only if it can find
a considerably faster route than the original one.
While traveling on my route on the freeway, the system has
me exit and take an alternate freeway with unknown flow
speeds or surface streets. Why is this? Based on freeway congestion along your
route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether th e alternate route would be faster.
How can I ignore the detour route and return to the original
route? Turn
Traffic Rerouting to OFF in SETUP, under Routing & Guidance
(page 110).
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Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation system does not route me the same way I
would go, or the way some other mapping program displays.
Why is this? The navigation system attempts to generate the optimum route. See
Changing the Route Preference
on page53.
The navigation wants to route me around potential traffic
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffic Rerouting on page110.
Why is the street I’m on not s hown on the map? It has been
here for more than a year. The mapping database is constantly undergoing revision. See page
134 for
ways to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. The GPS antenna (located on the back of the navigation display) may be
blocked by personal items. For best reception, remove items from the
dashboard, such as radar detectors, cell phones, or loose articles.
Metallic tinting or other aftermarket devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 129.
I entered a destination, but the blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my destination. Why is this? Your route has entered an
unverified area. See Unverified Area Routing on
page 106.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by selecting North-up
from the Map menu. See Map Orientation on page 63.
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can only be shown in the lower scales
Map Scale on page66.
While driving to my destination, the “time to go” display
sometimes increases, even th ough I am getting closer. The “Time to go” is based on actual road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual speed to give you a better estimate of
arrival time.
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(1/20 - 1 mile scales). See
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Frequently Asked Questions
The vehicle position icon on th e map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an in
tersection, the system is un aware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page129.
While I drive, my screen s hows white dots (“breadcrumbs”)
on it. What do they mean? These are called “breadcrumbs.” If yo
u drive more than 1/2 mile from
mapped roads, the off-road tracking feature begins to function. See Off-road
Tracking on page 71 and 115.
How can I get rid of the white dots (“breadcrumbs”) from my
screen? Go to “Vehicle” in the
SETUP screen ( Other), and set Off-road
Tracking to OFF, then return to the map. See page 115.
A road that I selected to avoi d is being used when routing.
What is wrong? When you “draw” your area to avoid, make sure to select sections of roads
that include at least one intersection. See page
110.
My elevation (shown when I di splay the current position)
seems to fluctuate even though my elevation has not changed. This is normal and due to errors in sa
tellite position. The elevation can vary
+/- 100 feet. See System Initialization on page127.
My elevation is missing on th e “current position” screen.
Why? If the GPS antenna cannot receive signal
s from at least four satellites, the
elevation is not displayed. Try moving the vehicle into an open area. If the
elevation is zero, or below sea level, the elevation is also not displayed.
Problem
Solution
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