FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.
- Check that the CD is inserted in the player the
right way up.
- Check the condition of the CD: the CD cannot
be played if it is too damaged.
- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
- The audio equipment's CD player does not
play DVDs.
- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
I am unable to connect
my Bluetooth telephone. It is possible that Bluetooth is switched off on the telephone or that the
telephone has not been made not visible. - Check that your telephone has Bluetooth
switched on.
- Check in the telephone's settings that it is
"Visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone
on www.citroen.co.uk (services)
The Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
351
FREQUENTLY ASKED QUESTIONS
QUESTION
ANSWER
SOLUTION
The message "USB
peripheral error"
or "Peripheral not
recognised" is displayed
in the screen. The USB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick (FAT 32).
A telephone connects
automatically,
disconnecting another
telephone. Automatic connection overrides manual connection. Modify the telephone settings to remove automatic
connection.
The Apple
®
player is
not recognised when
connecting to the USB
port. The Apple ®
player is of a generation that is not compatible with the USB. Connect the Apple ®
player to the AUX Jack socket
using a suitable cable (not supplied).
When I connect my
Apple
® player or my
BlackBerry ® to the
USB port, I have alert
messages on the current
consumption by the USB
port. When charging, the current consumption of these smartphones is greater
than the rating of the USB port, which is 500 mA.
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V
socket or an external power supply.
Caution
: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
QUESTION
ANSWER
SOLUTION
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999 tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.
FREQUENTLY ASKED QUESTIONS
A
ABS ............................................................. 182
Accessories ........................................ 105, 231
Accessory position ..................................... 105
Accessory socket, 12V ...........................88, 89
Adjusting headlamps .................................. 152
Adjusting head restraints ........................ 78, 81
Adjusting seat belt height ........................... 187
Adjusting the steering wheel ........................ 87
Airbags .................................................. 41, 189
Airbags, curtain ................................... 191, 192
Airbags, front....................................... 189, 192
Airbags, lateral .................................... 191, 192
Air conditioning ............................................. 25
Air conditioning, automatic .....................95, 96
Air filter ........................................................ 246
Air flow .......................................................... 94
Air vents ........................................................ 94
Alarm ............................................................. 65
Anti-lock braking system (ABS) .................. 182
Anti-pinch ................................................ 69, 71
Anti-theft ..................................................... 105
Armrest .......................................................... 88
Armrest, front ................................................ 90
Armrest, rear ................................................. 91
Ashtray, removable ....................................... 88
ASR ............................................................. 182
Assistance call ............................ 181, 264, 265
Assistance, emergency braking ................. 182
Audible warning .......................................... 181
Audio streaming (Bluetooth) ...... 308, 336, 338
Audio system ............................................... 323
Automatic headlamp dipping ................ 32, 149
Automatic illumination
of headlamps .................................... 145, 148Automatic operation of hazard
warning lamps .......................................... 180
Automatic rain sensitive
windscreen wipers ............................ 155, 157
Auxiliary socket ............................ 90, 305, 335
Battery ......................................... 222-224, 245
Battery, charging .................................223, 224
Battery, remote control ........................... 60, 61
Black panel.................................................... 47
Bluetooth (hands-free) ........................290, 337
Bluetooth (telephone) ..........................290, 337
Boot ............................................................... 64
Boot (opening) ............................................... 55
Brake discs .................................................. 247
Brake lamps ................................................ 216
Brake pads .................................................. 247
Brakes ......................................................... 247
DAB (Digital Audio Broadcasting) ..............303
Date (setting) ........................... 48, 49, 315, 347
B
C
D
Changing a fuse ...................................219 -221
Changing a wheel ............................... 202-209
Changing a wiper blade ......................158, 226
Changing the date ................... 48, 49, 315, 347
Changing the remote control battery ............ 60
Changing the time ................... 48, 49, 315, 347
Checking levels .................................... 241-244
Checking the engine oil level ................ 45, 241
Checking tyre pressures (using the kit) ...... 201
Checks ................................................ 238 -247
Children ................................ 162-177, 188, 190
Child lock ..................................................... 177
Child seats .......................................... 164-176
Child seats, conventional .................... 170, 171
Cigarette lighter............................................. 89
CITROËN Localised Assistance Call ......... 265
CITROËN Localised Emergency Call......... 265
Clock ....................................... 48, 49, 315, 347
Closing the boot ............................................ 64
Closing the doors ....................................55, 57
Connectors, audio ................ 90, 305, 333, 335
Coolant level ......................................... 42, 243
Coolant temperature indicator ...................... 42
Courtesy lamps ........................................... 159
Cruise control ...................................... 133, 136
Cup holder ..................................................... 88
Capacity, fuel tank ........................................ 72
CD ...................................................... 305, 330
CD MP3 .......................................305, 331, 332
Central locking .............................................. 55
Changing a bulb ................................... 211-218
Jack ............................................................. 202
JACK socket ................................. 90, 305, 335
JN
O
Keeping children safe .......... 162-177, 188, 190
Key .......................................................... 54- 61
Key, electronic ................................... 54-57, 59
Keyless Entry and Starting ..................... 56, 61
KM
Main beam ............................. 32, 144, 211-213
Maintenance ................................................. 25
Map reading lamps ..................................... 159
Markings, identification ...............................260
Massage function ......................................... 82
Mat ................................................................ 89
Menu, main ................................................. 326
Mirror, rear view ............................................ 87
Mirrors, door.................................................. 86
Misfuel prevention ......................................... 73
Motorway function
(direction indicators) ................................. 180
Mountings for ISOFIX seats ....................... 172
MP3 CD .......................................305, 331, 332
Music media players .......................... 304, 330
Navigation ................................................... 273
Number plate lamps .................................... 218 Labels, identification ...................................260
Lamps, warning and indicator ................. 31- 41
Lane Departure Warning System
(LDWS) ..................................................... 130
LED daytime running lamps ....................... 147
Level, brake fluid ......................................... 242
Level, headlamp wash ................................ 243
Level, power steering fluid .......................... 242
Levels and checks .............................. 234-247
Lighting ........................................................ 160
Lighting bulbs (replacement) ............... 211-218
Lighting control stalk ........................... 144, 150
Lighting dimmer ............................................ 46
Lighting, guide-me home .................... 148, 150
Lighting, interior .................................. 159, 160
Lighting on reminder ................................... 147
Loading .................................................25, 230
Load reduction mode .................................. 225
Locating your vehicle .................................... 57
Locking from the inside ................................. 62
Locking the doors ......................................... 62
Long objects, transporting ............................ 91
Low fuel level .................................... 19, 40, 72
Lumbar .......................................................... 82
LIdentification plates .....................................260
Ignition on.................................................... 105
Indicator lamps, status ............................. 31- 41
Indicators, direction .................................... 180
Inflating accessories
(using the kit) ............................................ 201
Inflating tyres ................................................ 25
Inputs for audio system ................ 90, 305, 335
Instrument panel lighting .............................. 46
Instrument panel ........................................... 30
Instrument panel screen ............................... 30
Intelligent Traction Control .......................... 183
Interior fittings ............................................... 88
Interior mood lighting .................................. 160
ISOFIX ........................................................ 173
ISOFIX child seats ............................... 172-174
ISOFIX mountings....................................... 172
I
Heating .......................................................... 96
Height and reach adjustment,
steering wheel ............................................ 87
Hill start assist ............................................. 114
Oil filter ........................................................ 246
Oil level.................................................. 45, 241
Opening the boot .............................. 54-56, 64
Opening the doors ..................................54, 56
Operation indicator lamps ....................... 31- 41
359Alphabetical index
Radio ...................................................300, 327
Rear foglamp............................... 146, 216, 217
Rear screen (demisting) ........................86, 100
Recharging the battery .......................223, 224
Reduction of electrical load ........................ 225
Regeneration of the particle emissions filter ... 246
Reinitialising the remote control ................... 60
Remote control ........................................ 54- 61
Removing a wheel ......................................206
Removing the mat ......................................... 89
Repair kit, puncture ..................................... 196
Replacing bulbs ................................... 211-218
Replacing fuses .......................................... 219
Replacing the air filter ................................. 246
Replacing the oil filter ................................. 246
R P
Replacing the passenger
compartment filter .................................... 246
Replacing wiper blades.......................158, 226
Resetting the ser vice indicator ..................... 44
Resetting the trip recorder ............................ 46
Reversing camera ....................................... 140
Reversing lamp ................................... 216, 217
Risk areas (update) ..................................... 278
Roof bars ..................................................... 230
Routine checks ................................... 234-247
Running out of fuel (Diesel) ........................ 240
Screen, colour and mapping....................... 271
Screen, instrument panel ........................30, 50
Screen menu map .......................313, 346, 347
Screen, multifunction
(with audio system) ...........................326, 346
Screenwash ................................................ 243
Screenwash fluid level ................................ 243
Screenwash, front ....................................... 156
Seat adjustment ...................................... 78, 79
Seat belts .....................................170, 186 -188
Seat, rear bench .....................................83, 85
Seats, rear ...............................................83, 85
Selector lever,
electronic gearbox .................................... 120
Serial number, vehicle ................................260
Ser vice indicator ........................................... 43
Ser vice warning lamp ................................... 37
S
T
Paint colour code ........................................260
Parking brake, electric ........... 38, 107-113, 247
Parking lamps ............................................. 150
Parking sensors, front ................................. 139
Parking sensors, rear.................................. 138
Particle emission filter ................243, 244, 246
Passenger
compartment filter .................................... 246
Player, CD MP3 ...........................305, 331, 332
Port, USB ..................................... 90, 305, 333
Priming the fuel system .............................. 240
Protecting children ............... 162-177, 188, 190
Puncture ...................................................... 196Ser vicing ....................................................... 25
Setting the clock ..................... 48, 49, 312, 347
Short-cut menus ......................................... 272
Sidelamps .............144, 147, 150, 211, 213 -216
Side repeater .............................................. 215
Ski flap .......................................................... 91
Snow chains ................................................ 210
Spare wheel ................................................ 202
Speed limiter ....................................... 133, 134
Spotlamps, side .................................. 151, 215
Start ............................................................. 223
Starting the vehicle ............. 104, 106, 116, 120
Steering mounted controls,
audio ................................................. 270, 325
Stopping the vehicle ........... 104, 106, 116, 120
Stop & Start .............................. 51, 72, 97, 100,
127, 222, 237, 245
Storage .............................................. 88, 90 -92
Storing driving positions ............................... 80
Stowing rings ................................................ 92
Synchronising the remote control ................. 60
Synthesiser, voice .......................................284
System, navigation...................................... 273
Table of weights .................................. 251, 255
Tables of engines ................................250, 253
Tables of fuses ............................................ 219
Tank, fuel ....................................................... 73
Technical data ..................................... 248 -260
Telephone ...........................................290, 337
Instruments and controls
Courtesy lamps 159
Seat belt / passenger's front airbag
warning lamps display 187, 190
Rear view mirror 87
Cockpit glass roof 70 -71
Head-up display controls 131-132
Emergency or assistance call 181, 265
Door mirrors 86
Heating, ventilation 94-95
Digital air conditioning 96 -99
Demisting / defrosting 100
USB Player /
Auxiliary socket 90, 305-309, 331-335
Dashboard fuses 219 -220
6 -speed manual gearbox 115
Automatic gearbox 116 -119
Electronic gearbox 120 -123
Gear efficency indicator 124
Hill start assist 114
eMyWay 267-321
Setting the date/time 49
Vehicle configuration 312
Audio system / Bluetooth 323 -352
Setting the date/time 48
Vehicle configuration 347
Opening the bonnet 237
Rear electric windows 68- 69
12 V accessory socket 88, 89
Electric windows, deactivating 68-69
363Visual search
eMyWay controls 269
Head-up display 131-132
Memorising speeds 133
Speed limiter 134-135
Cruise control 136 -137
Lighting controls 144-150
Automatic headlamp dipping 149
Direction indicators 180
Wiper c ontrols 155 -15 8
Trip computer 50 -51
Instrument panels, screens 30, 42- 47
- check / ser vice indicator /
trip distance recorder
- lighting dimmer
Warning lamps 31- 41
Indicators 42- 45
Gear efficency indicator 124
Colour screen 271, 313-315
Screen C 326, 345 -347
Instruments and controls (cont.)
Electric parking brake 107-113
START/STOP, ignition switch,
switching on/of f 10 4 -10 6
Stop & Start 127-129
Accessory position 105
Clock 48
Hazard warning lamps 180
Audio system controls 270, 325
Steering wheel adjustment 87
Horn 181
Switch panels, buttons 12
Opening the fuel filler flap 72
Opening the boot 64
Alarm 65 - 67
Eco OFF (Stop & Start) 127-129
Headlamp height adjustment 152