2013.5 Citroen BERLINGO MULTISPACE RHD bluetooth

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FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams along the route are not indicated in real time.
On starting, it is several minutes before the system begins to receive t\
he traffi c information. Wait until the traffi c information is being received correctly (display of the traffi c information icons on the map).
The fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, only major routes (motorways...) are listed for \
the traffi c information. This phenomenon is normal. The system is dependent on the traffi c information available.
The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes to receive more than 4 satellites correctly. Wait until the system has started up completely. Check that there is a GPS coverage of at least 4 satellites (long press on the SETUP button, then select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather, the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is dependent on the GPS signal reception conditions.
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. - Check that your telephone's Bluetooth function is switched on.
- Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the system. A list of compatible Bluetooth mobile telephones is available from the dealer network.
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an infl uence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).

9.58
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some contacts are duplicated in the list. The options for synchronizing contacts are synchronizing the contacts on the SIM card, the contacts on the telephone, or both. When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display telephone contacts".
Contacts are not shown in alphabetical order. Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specifi c order. Modify the display setting in the telephone directory.
The system does not receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play. - Check that the CD is inserted in the player the right way up.
- Check the condition of the CD: the CD cannot be played if it is too damaged.
- Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section.
- The audio system's CD player does not play DVDs.
- Some recorded CDs will not be played by the audio system because they are not of the correct quality.
Le CD has been recorded in a format that is not compatible with the play\
er.
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.

9.59
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming fi les does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profi le does not allow the transfer of this information.
The quality of reception of the radio station listened to gradually deteriorates or the stored stations do not function (no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listened\
to or there is no transmitter in the geographical area through which the\
vehicle is travelling.
Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck reception, including in RDS mode. This phenomenon is normal and does not indicate a fault with the audio system.
The aerial is absent or has been damaged (for example when going through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
I cannot fi nd some radio stations in the list of stations received.
The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the \
title of the song for example).
The system interprets this information as the name of the station. The name of the radio station changes.

9.63
Audio system
Your Audio system is coded in such a way that it will only operate in your vehicle.
For safety reasons, the driver must carry out operations which require prolonged attention while the vehicle is stationary.
When the engine is switched off and to prevent discharging of the battery, the audio equipment may switch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH
01 First steps
02 Steering mounted controls
03 Main menu
04 Audio
05 USB Box
06 Bluetooth functions
07 Configuration
08 Trip computer
CONTENTS
09 Screen menu map
Frequently asked questions
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9.66
03 MAIN MENU
AUDIO FUNCTIONS : radio, CD, USB, options.
> MONOCHROME SCREEN C
For a detailed global view of the menus available, refer to the "Screen menu map" in this section.
TELEPHONE : Bluetooth hands-free, pairing, management of a call.
PERSONALISATION-CONFIGURATION : vehicle parameters, display, languages.
TRIP COMPUTER : entering of distances, alerts, status of functions.
> MONOCHROME SCREEN A

9.73
06 BLUETOOTH FUNCTIONS
For safety reasons and because they require prolonged attention on the part of the driver, the operations for pairing of the Bluetooth mobile telephone with the Bluetooth hands-free system of your audio equipment must be carried out with the vehicle stationary and the ignition on.
Press the MENU button.
A window is displayed with a message that a search is in progress.
Activate the telephone's Bluetooth function and ensure that it is "visible to all" (telephone confi guration.
In the menu, select:
- Bluetooth telephone function - Audio
- Bluetooth confi guration
- Perform a Bluetooth search
The services offered depend on the network, the SIM card and the compatibility of the Bluetooth equipment used.
Consult your telephone's manual and your operator to fi nd out which services are available to you.
BLUETOOTH TELEPHONE SCREEN C
The TELEPHONE menu permits access to the following functions in particular: Directory * , Call list, Pairing management.
The fi rst 4 telephones recognised are displayed in this window.
A virtual keypad is displayed in the screen: enter a code with at least 4 digits.
Confi rm by pressing OK.
A message that the pairing has been successful appears in the screen.
Select the telephone to be connected from the list. Only one telephone can be connected at a time.
A message is displayed in the screen of the telephone chosen. To accept the pairing, enter the same code on the telephone, then confi rm with OK.
The automatic connection authorised is only active after the telephone has been confi gured.
The directory and the call list can be accessed after the synchronisation period.
(Available according to model and version)
* If your telephone is fully compatible.
If pairing fails, the number of attempts is not limited.
Go to www.citroen.co.uk for more information (compatibility, more help, ...).
PAIRING A TELEPHONE / FIRST CONNECTION

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06
RECEIVING A CALL
An incoming call is announced by a ring and a superimposed display in the vehicle's screen.
Select the YES tab on the display using the buttons and confi rm by pressing OK.
Press this button to accept the call.
MAKING A CALL
From the Bluetooth telephone function Audio menu, select Manage the telephone call then Call, Call list or Directory.
Press this button for more than two seconds for access to your directory, then navigate with the thumb wheel.
Or
To dial a number, use your telephone's keypad, with the vehicle stationary.
During a call, press this button for more than 2 seconds.
Confi rm with OK to end the call.
BLUETOOTH FUNCTIONS
ENDING A CALL

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06
Initiate the pairing between the telephone and the vehicle. This pairing can be initiated from the vehicle's telephone function menu or via the telephone's keypad. See steps 1 to 9 on the previous pages. During the pairing phase, the vehicle must be stationary with the key in the ignition.
Select the telephone to be connected from the telephone function menu.
The audio system connects to a newly paired telephone automatically.
BLUETOOTH AUDIO STREAMING *
Wireless transmission of the telephone's music fi les via the audio equipment. The telephone must be able to manage the appropriate Bluetooth profi les (Profi les A2DP / AVRCP).
* Depending on the compatibility of the telephone.
** In certain cases, playing of the Audio fi les must be initiated from the keypad.
*** If the telephone supports the function.
Activate the streaming source by pressing the SOURCE button ** . The tracks to be played can be controlled as usual via the buttons on the audio system control panel and the steering mounted controls *** . The contextual information can be displayed on the screen.
BLUETOOTH FUNCTIONS