A WARNING
Never program the supplementary heating system so that Is switched on and run In un-ventilated or enclosed areas. The fumes from the supplementary heating system contain carbon monoxide, which is an odourless and
Practical tips, California
o::n Introduction
This chapter contains information on the following subjects:
Before setting off . . . . . . . . . . . . . . . . . . . . . . . . 252 Before you take a road trip . . . . . . . . . . 252
Actions to take during thunderstorms 253
Winter conditions . . . . . . . . . . . . . . . . . . 253
Cleaning cupboards, cooker and sink . 253
Cleaning the display of the central control panel . . . . . . . . . . . . . . . . . . . . 254
Before setting off
rl'"'n First read and observe the introductory L..J.:.U Information given on page 252.
Checklist
The following points should be verified in addition to the checklist 33:
..( Close the pop-up roof .
..( Close all drawers, cabinet doors and flaps.
Before you take a road trip
rl'"'n First read and observe the Introductory L..J.:.U Information given on page 252.
Checklist
Observe the following additional suggestions:
../
../
Familiarise yourself with parking and ma-noeuvring the vehicle.
Note the height and width of the vehicle-particularly if any accessories have modified these dimensions.
2521 Before tho journoy
A WARNING (Continued)
colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
m All saved switch-on times will be deleted if W you switch off the central control panel or dis-connect the additional battery. They will also be de-leted ifthere is a defective fuse in the control pan-el.
Rectifying faults on the camping equipment . . 254
Technical data. living area . . 255
Additional information:
• Central control panel 204.
• Before setting off =:>page 33.
• Vehicle care and maintenance 380.
..( Retract the awning completely.
..( Remove all vehicle interior shades and open all blinds.
..( Bring all tables into their stowed position .
../ Close all gas shut-off valves.
/ Secure all loose items in the vehicle. _., ______________________________
../
../
../
Check that all items of equipment are in good working order .
Observe the entry and vaccination require-ments of any foreign country you will be vis-iting.
Have the following documents on hand:
-Valid identity cards or passports
-Driving licence and vehicle registration papers ..,.
Cleaning the cooker and sink
Clean the surfaces of the gas cooker and sink with commercially available non-abrasive cleaning Remove the pan supports from atop the burners to clean the surface of the gas cooker.
When cleaning the gas cooker, make sure that you do not damage or bend the heat sensors on the burners.
The gas burners should be cleaned with a brush at regular intervals.
CD
Abrasive sponges and cleaning agents can scratch and otherwise damage surfaces.
CD
Cleaning products that contain solvents, e.g. acetone, paint thinner, attack the material and can cause damage. <1
Cleaning the display of the central control panel
CD r-l'n First read and observe the Introductory L-l.::JJ information given on page 252. Do not use solvents such as turpentine or pet-
When cleaning the display, use an anti-static cloth or anti-static agent in order to prevent the build up of static charge on the display, which could render the display symbols unrecognizable
rol to clean the display, as these will damage lt.
[]J First read and observe the introductory information given on page 252.
Fault Possible cause Solution
Supplementary 1. The fuel tank is empty. 1. Fill up with fuel. heating system is malfunctioning or not working at all
2. There is a defective fuse 2. Replace the fuse 249. 429 and 249.
3. The warm air vent is blocked. 3. Remove objects blocking the air intake or warm air vents.
4. Battery voltage too low. 4. Charge the battery using the battery charger or by running the engine.
5. The switch-on time is not program-5. Properly program the switch-on time. med or is incorrectly programmed.
6. The central control panel is not 6. Switch on the central control panel. switched on.
1. Electrical consumers have been 1. Charge the battery using the battery Battery voltage switched on and caused the voltage of charger or by running the engine. too low the additional battery to drop to 10.5 volts or below.
2. The battery charger is malfunction-2. Check the residual current circuit breaker ing. or have the battery charger checked by a qualified workshop.
Battery charger is 1. There is a defective fuse 1. Replace fuse =>page 249. not charging the 429 and 249. battery.
254 Before the journey
Fault Possible cause Solution
2. The feed plug is not connected prop-2. Check the connection between the vehi-erly. cle and the mains.
3. Mains power failure. 3. Inform the electricity company if necessa-ry.
4. The residual current circuit breaker 4. Switch the residual current circuit breaker has tripped. back on.
Problem with the 1. The waste water tank is full. 1. Drain the waste water tank in a suitable waste water sys-location. tem
2. The water level sensor for the waste 2. Have the water level sensor checked by a water tank is malfunctioning. qualified workshop.
Problem with the 1. The fresh water tank is empty. 1. Fill the fresh water tank. fresh water sys-tem
2. The water level sensor for the fresh 2. Have the water level sensor checked by a water tank is malfunctioning. qualified workshop.
Refrigerator box 1. There is a defective fuse 1. Replace fuse 249. does not cool. 429 and 249.
2. Battery voltage too low. 2. Charge the battery using the battery charger or by running the engine.
3. The central control panel is not 3. Switch on the central control panel. switched on.
The electric pop-1. The central control panel is not 1. Switch on the central control panel. up roof does not switched on. open or close or does not open or close fully.
2. The ignition is not switched on. 2 Switching on the ignition
3. The overheating protection on the 3. Wait a few minutes before you attempt to hydraulic pump is activated. open or close the pop-up roof.
4. Battery voltage too low. 4. Charge the battery using the battery charger or by running the engine.
5. There is a defective fuse 5. Replace fuse 249. 429 and 249.
6. There is a temporary malfunction. 6. Press the button for 5 seconds.
7. The electrical system for the pop-up 7. Close the electric pop-up roof manually roof is malfunctioning. 221 and have the electrical system checked by a qualified workshop.
8. The child proof lock has been activa-8. Wait at least 7 minutes before you again led due to the electric pop-up roof hav-attempt to open or close the electric pop-up ing been opened and closed repeatedly roof. within a short period of time.
Technical data, living area
cu First read and observe the Introductory information given on page 252.
Supplementary heating system
I
Maximum heating output: 2.5 kW
Fuel consumption: 0.3 lfh
Equipment, California I 255
<3
Acceleration can be stopped at any time by de-pressing the brake pedal or pressing the(@ or @ button on the multifunction steering wheel 302.
When driving through bends
While driving through bends, the radar sensor may sometimes lose the vehicle travelling ahead or may react to a vehicle in the next lane 242 !Al. In such situations, the vehicle might decelerate unnecessarily or not react to the vehicle in front. In this case the driver must override the adaptive cruise control (ACC) by depressing the accelerator, or interrupt the braking procedure by depressing the brake pedal or pressing or @ button on the multifunction steering wheel 302.
Driving in tunnels
The radar sensor function may be restricted in tun-nels. Switch off the adaptive cruise control (ACC) in tunnels.
Narrow vehicles and a zig-zag traffic situation
Narrow vehicles and vehicles travelling slightly to the left or right of your vehicle will only be recog-nised by the radar sensor once they have entered the radar range 242@ This applies in par-ticular to narrow vehicles such as motorbikes. If re-quired, brake the vehicle yourself.
Vehicles with special load or special equipment
Any load or accessories on other vehicles that pro-trude from the side, rear or over the roof of the ve-hicle may not be detected by the adaptive cruise control (ACC) .
Switch off the adaptive cruise control (ACC) when the vehicle ahead has special load or special equipment, or while overtaking vehicles of this kind. If required. brake the vehicle yourself.
When other vehicles change lanes
Vehicles that are very close when they move into your lane can only be detected by the radar sen-sors when they have moved into the sensor range. This means that the adaptive cruise control (ACC) may have a delayed reaction =>Fig. 243@]. If re-quired, brake the vehicle yourself.
Stationary vehicles
The adaptive cruise control (ACC) does not detect stationary objects during a journey, e.g. stationary traffic or a vehicle that has broken down.
306 I While driving
If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise con-trol (ACC) and this vehicle turns off the road or changes lane, the adaptive cruise control (ACC) will not be able to react to the stationary vehicle 243 [Q]. If required, brake the vehicle your-self.
Oncoming vehicles and vehicles crossing your path
The adaptive cruise control (ACC) does not react to approaching vehicles or vehicles crossing your path.
Metal objects
Metal objects, such as tracks in the road or metal plates used in roadworks, can confuse the radar sensor and cause incorrect reactions from the adaptive cruise control (ACC) .
Possible radar sensor function impairments
The adaptive cruise control (ACC) will switch off temporarily if the radar sensor function is impaired, e.g. due to heavy rain, spray, snow, ice or mud. A corresponding message will appear on the instru-ment cluster display. Clean the radar sensors as required.
The adaptive cruise control (ACC) will automatical-ly be available again as soon as the radar sensors are no longer impaired. The message on the in-strument cluster display goes out, and the adaptive cruise control (ACC) can be reactivated.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of the radar sensor.
Towing a trailer
The adaptive cruise control (ACC) operates with reduced dynamics when the vehicle is towing a trailer.
Overheated brakes
If the brakes overheat, e.g. following heavy braking or when driving down steep inclines for long peri-ods, the adaptive cruise control (ACC) may be de-activated temporarily. A corresponding message will appear on the instrument cluster display. lt is then not possible to activate the adaptive cruise control (ACC).
As soon as the temperature of the brakes has de-creased sufficiently, the adaptive cruise control (ACC) can be activated again. The message on the instrument cluster display goes out. If the mes-sage ACC not ava i 1 able does not go out for a long time, there is a fault. Go to a qualified work-shop. Volkswagen recommends using a Volkswa-gen dealership for this purpose.
Settings for optimal road visibility
• Switch off air recirculation mode 330.
• Set blower® to level 1 or 2.
• Set the temperature selector G) to the required position.
• Open and position all vents on the dash panel.
• Turn the air distribution Fig. 258 0 to the desired position.
Rear window heating
A button for the rear window heating @ may be contained in the dash panel.
• When the engine is running, press the @ but-ton to switch on the rear window heating.
• The rear window heating is switched off auto-matically after approx. 10 minutes. To switch it off before the automatic switch-off, press the(!) but-ton again.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which in turn can cause collisions, accidents and serious inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe-riod as this prevents fresh air from entering the vehicle Interior.
.........r'n First read and observe the Introductory L-.lr:.ll Information and safety warnings & on page 322.
The cooling system for the vehicle interior only works when the engine is running and the blower is switched on.
The air conditioning system operates most effec-tively with the windows and the sliding/tilting roof closed. However, if the vehicle has heated up after standing in the sun for some time, the air inside can be cooled more quickly by opening the win-dows and the sliding/tilting roof for a short time.
Settings for optimal road visibility
Switching the cooling system on not only reduces the temperature of the vehicle interior, but also the humidity. This improves comfort for the vehicle oc-cupants and prevents the windows from misting when the outside humidity is high.
Climatic
• Switch off air recirculation mode 330.
• Set the blowers to the required level.
• Set the temperature to +22•c (+72.F).
• Open and position all vents on the dash panel 329.
• Turn the air distribution controller to the desired position.
• Press the@) button to switch the cooling sys-tem on. The indicator lamp in the button lights up.
328 I While driving
Cllmatronlc
• Press button.
• Set the temperature to +22•c (+72.F).
• Open and position all vents on the dash panel 329.
The cooling system cannot be switched on
The following criteria may prevent the cooling sys-tem from being switched on:
• The engine is not running.
• The blower is switched off.
• The air conditioning system fuse has blown.
• The ambient temperature is lower than approxi-mately +3"C (+38°F).
• The compressor has been temporarily switched off because the coolant temperature is too high.
• There is a different fault in the vehicle. The air conditioning system should be checked by a quali-fied workshop.
Things to note
If the humidity and temperature outside the vehicle are high, condensation can drip off the evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does not indicate a
If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when
To note Some possible causes Possible solution
-Headlights are adjusted for -Change over the headlights for driving driving on the left or right. on the left or right 106. The road ahead is not lit up -Headlight beams set too high. -Set the headlight range 106. properly. -Bulbs are defective. -Change the bulbs 432. -The dipped beam headlights -Switching on dipped headlights are not switched on. 106.
Low vehicle battery charge. Recharge vehicle battery 362.
Electrical consumers not Low fuel level. Fill the tank 340. working. Fuse blown. Check fuse and replace as necessary 429.
-Short journeys. -Avoid short journeys.
-Uneven acceleration. -Think ahead when driving. -Accelerate evenly.
An electrical consumer is switch-Switch off all consumers that are not nee-ed on. de d.
Fault in engine management Have the fault rectified 407. Fuel consumption is higher system. than indicated. Tyre pressure too low. Adjust the tyre pressure 367.
Driving in hilly regions. No direct solutions possible.
Driving with a trailer or roof carri--Check whether it is needed. er. -Remove when not being used.
Driving with a heavy load. No direct solutions possible.
Driving at high engine speed. Select a high gear.
In an emergency
COl Introduction
This chapter contains information on the following subjects:
Making you and your vehicle safe . . 412
First aid kit. warning triangle, high-visibility waistcoat and fire extinguisher . . . . . . . . . . . . . 413
Additional information and warnings:
• Braking, stopping and parking 269
• Manual opening and closing 413
• Vehicle toolkit 416
• Changing a wheel 420
A WARNING
Any broken-down vehicle Increases the risk of accidents in road traffic-both for you and other road users.
• Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe distance from moving traffic In order to lock all doors securely In an emergency. Switch on the hazard warning lights to warn other road users.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that they are locked In the vehicle in an emergency. People locked In the vehicle may be subjec-
Test after driving for 10 minutes
r-'('n First read and observe the Introductory L-J,:.LI Information and safety warnings & on page 425.
Reconnect the tyre filler hose =>Fig. 302 ®and check the tyre pressure on the Tyre Pressure Loss Indicator®.
1.3 bar (19 psi /130 kPa) and lower:
• Do not drive on I The tyre cannot be sealed adequately with the breakdown set.
• Seek expert assistance => &.
1.4 bar (20 psi /140 kPa) and higher:
• Set the tyre pressure back to the correct value =>page 367.
• Resume your journey to the nearest qualified workshop. Do not exceed a maximum speed of 80 km/h (50 mph).
• The damaged tyre should be replaced at the qualified workshop.
Fuses
i:llJ Introduction
This chapter contains information on the following subjects:
Fuse box in the dash panel . . . . . . . . . . . . . . . 430
Fuses in the engine compartment . . . . . . . . . . 431 Changing a blown fuse ................... 431
At the time of print we are unable to provide an up-to-date overview of the locations of the fuses for the electrical consumers. This is because the vehi-cle is under constant development, because fuses are assigned differently depending on the vehicle equipment level and because several consumers may use a single fuse. You can get more informa-tion about the fuse layout from a Volkswagen Com-mercial Vehicles dealership.
Several electrical consumers could share a single fuse. Conversely, a single consumer could have more than one fuse.
Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new fuse blows shortly after insertion, have the electrical system checked by a qualified workshop as soon as possible.
A WARNING
Driving with an unsealed tyre is dangerous as it can cause accidents and serious Injuries.
• Do not carry on driving if the tyre pressure Is 1.3 bar (19 psi /130 kPa) or lower.
• Seek expert assistance.
• Drink holder =>page 153
• Preparation for working in the engine compart-ment =>page 350
• Battery =>page 362
A WARNING
High voltages in the electrical system can cause electric shocks, serious burns and death.
• Never touch the electrical wiring of the ig-nition system.
• Avoid causing short circuits in the electri-cal system.
A WARNING
Using unsuitable or repaired fuses and bridg-ing an electrical circuit without fuses can cause a fire and serious injuries.
Practical tips I 429