2012 VOLKSWAGEN TOUAREG Repair

d Are maintenance, repair facilities, necessary tools and testing equipment as well as spare parts readily available for your vehicle?
d Are there authorized Volkswagen dealers and authorized Volkswagen Service Facilities in the countries where you will be driving?
d For gasoline engines: Is unleaded fuel with the right octane rating readily available?
d For diesel engines: Is ultra low-sulfur diesel fuel and AdBlue readily available?
d Are engine oil ⇒  Engine oil and other operating fluids that meet Volkswagen quality and perfor-mance requirements available where you will be driving? For more information, please See
⇒ Booklet Warranty and Maintenance.
d Does the factory installed navigation system work in the countries where you will be driving, and is navigation data available?
d Are special or heavy-duty tires necessary for the kind of driving expected?
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads

x If the rear bumper is very dirty.
x If the rear bumper has salty water on it after driving on salted roads.
x If a trailer hitch/ball mount has been installed on the vehicle.
Easy Open may be automatically deactivated in heavy rain to help prevent unintentional deployment caused by water running down the vehicle, for example.
WARNING
Careless use of the Easy Open feature can cause falls and serious personal injury
x Always make sure you have firm footing when using the Easy Open feature, and that the surface you are standing on is not uneven or slippery.
x Always remember that it will be necessary for you to move backwards to let the rear hatch open. Be careful not to lose your balance, particularly when holding things in your hands.
x Never use Easy Open feature unless you can use it safely.
CAUTION
If a valid vehicle key is within range of the rear hatch, the Easy Open feature can deploy unin-tentionally in some cases and open the rear hatch: for example, when sweeping the ground or floor below the rear bumper, if there is a strong stream of water or steam or when carrying out maintenance or repairs around the rear bumper. If the rear hatch opens unintentionally, it can injure anyone or damage anything in its way.
x Never leave a valid vehicle key within range of the rear hatch unattended.

Function Switch position Action
To stop the one-
touch feature:
(4) or (5) Push or pull switch again briefly.
To set an interme-
diate position: (4) to (5)
Pull or push the rear part of the
switch briefly until the desired
position is reached.
To close fully: (5) Pull the rear part of the switch
briefly.

The power sunroof only works when the ignition is on. You can still open or close the power sunroof for several minutes after you switch off the ignition, as long as the driver or front passenger door has not been opened.
All procedures are interrupted as soon as the rotary switch is operated.
The sunshade opens automatically when the power sunroof opens if the shade was previously com-pletely closed or in front of the glass roof. The sunshade remains in the previous position and does not close automatically with the sunroof. The sunshade cannot be closed completely until the power sunroof is closed.
If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special knowledge and tools are required to close the power sunroof if it will not close on its own. To help prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen Service Facility help you close and repair the power sunroof.
The comfort position (2) provides sufficient ventilation without loud wind noise.
Opening or closing the power sunshade

Fig. 36 In the headliner: Buttons for sunshade.

WARNING
Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal injury and death whenever the vehicle is being used.
x Never let safety belts become damaged by being caught in the door or seat hardware.
x Torn or frayed safety belts can tear, and damaged safety belt hardware can break in an accident.
x Inspect belts regularly for damage. If webbing, bindings, buckles, or retractors are dam-aged, have the belts replaced immediately with the correct replacement belts approved by Volkswagen for your vehicle, model, and model year.
x Safety belts that were subject to stress in an accident and stretched must be replaced with a correct, new safety belt, preferably by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Replacement after a crash may be necessary even if a safety belt shows no visible dam-age. Anchorages that have been loaded must also be inspected.
x Damaged safety belts must be replaced; they cannot be repaired.
x Never try to repair a damaged safety belt yourself. Never remove or modify the safety belts in any way.
x Have safety belts, bindings, retractors and buckles replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Always keep the belts clean. Dirty belts may not work correctly and can impair the func-tion of the inertia reel.
Warning light

Fig. 57 Warning light in the instrument cluster.

If you cannot untwist the safety belt, wear it anyway. Make sure that the safety belt is twisted in a spot where it does not come in direct contact with your body. Have the safety belt untwisted immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lockable safety belt
The retractors for the rear seat safety belts and the front passenger safety belt have a switchable locking feature for child restraints in addition to the emergency locking feature. Whenever a child restraint is installed with a safety belt, the safety belt must be locked so that the safety belt webbing cannot unreel. The switchable locking feature lets you lock the belt so that a child restraint can be properly installed and, for example, so that it can't tip to the side when the vehicle goes around a
corner ⇒ page Error! Bookmark not defined., Child safety and child restraints.
To see whether a safety belt is lockable, pull the safety belt all the way out of the safety belt retractor. You should then hear a “clicking” sound as the belt winds back into the retractor reel. Test the switch-able locking feature by pulling on the belt. When the switchable locking feature is active, you should no longer be able to pull the belt out of the retractor.
The locking feature must be deactivated when a vehicle occupant uses the safety belt.
WARNING
Improper use and care of safety belts increases the risk of severe personal injury or death.
x Regularly check safety belts and related parts for damage.
x Damaged safety belts must be replaced; they cannot be repaired.
x Always keep safety belts clean.
x Never catch, damage or chafe safety belt webbing on sharp edges.
x Always keep objects and liquids away from the belt buckle and buckle opening.
Fastening and unfastening safety belts

Fig. 63 Inserting the buckle tongue into the belt buckle.

x A pretensioner that has deployed cannot be repaired. The entire safety belt must be re-placed.
NOTICE
If the safety belt extender is left attached to the safety belt buckle, the safety belt warning system will sense that the safety belt for that seat is being used. The warning light will not come on and the warning chime will not sound even though the seat is occupied and the safety belt is not being used.
Safety belt retractor, pretensioner, load limiter

There are some important things you have to know to make sure that the effectiveness of the system will not be impaired and that discarded components do not cause injury or pollute the environment. Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious injuries to the general public and to people who work at dealerships and workshops, scrap yards, and recycling facilities. For this reason, the systems must be properly handled when they or the vehicles they are installed in are scrapped.
Undeployed safety belt pretensioners and airbag modules can also pollute the environment. Never abandon vehicles or vehicle parts. If your vehicle must be scrapped, please make sure that it is done safely, responsibly, and in compliance with all applicable environmental regulations. Take it to a li-censed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt system. Your authorized Volkswagen dealer and authorized Volkswagen Service Facility are familiar with these regulations.
WARNING
Improper handling, care, servicing, and repair procedures can increase the risk of personal injury and death by preventing a belt pretensioner from activating when needed or by caus-ing it to activate unexpectedly.
x The pretensioner can be activated only once. If a pretensioner has been activated, the safety belt must be replaced.
x Safety belt systems including the pretensioners cannot be repaired. Special procedures are required to remove, install, and dispose of this system.
x Never repair, adjust, or change pretensioners or any other part of the safety belt system yourself. We strongly recommend that you have any work on the safety belt system per-formed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. They
have the necessary technical information, training, and special equipment ⇒ Parts, accesso-ries, repairs and modifications.
WARNING
Undeployed safety belt pretensioners and airbag modules contain explosive materials that can cause serious personal injuries if they are not properly handled when they or the vehi-cles they are installed in are scrapped.
x Never abandon vehicles or vehicle parts.
x Always scrap vehicles and vehicle parts, especially those containing undeployed airbag modules and undeployed safety belt pretensioners, at a licensed facility that has the knowledge and experience to properly dispose of the vehicle and its safety belt and airbag systems.
Undeployed airbag modules and safety belt pretensioners are classified as Perchlorate Materi-al. Special handling may apply – See http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all applicable legal requirements regarding handling and disposal of the vehicle or parts of its restraint system, including airbag modules and safety belts with pretensioners. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
x Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, stop the engine, turn on the emergency flashers, and use other warning devices to warn approach-ing traffic.
x Never park the vehicle in areas where the hot catalytic converter and exhaust system can come into contact with dry grass, brush, spilled fuel, oil, or other material that can catch fire.
x A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
High Intensity Discharge (HID) headlights provide bright, uniform lighting to help you see and be seen. The light comes from an electric arc between two electrodes in the gas-filled bulb. Over time, the electrodes can wear down and the gap between them will get wider. The HID lamp’s control unit then increases the voltage to keep the arc’s brightness constant. However, the commonly called “Xenon” bulbs will also ultimately burn out. Before they burn out, HID lamps can flicker. A message will then appear in the MFI. This is your reminder to see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility to check the headlights.
Turn signal lever and high beam switch

Fig. 84 Turn signal lever and high beam switch.