The trailer is connected to the anti-theft alarm (if equipped):
x When the vehicle has a factory installed anti-theft alarm and a factory installed trailer hitch.
x When the trailer is not equipped with LED taillights.
x When the trailer is electrically connected to the towing vehicle via the trailer socket.
x When the vehicle and trailer electric systems are functional, fault-free and undamaged.
x When the vehicle is locked with the remote control vehicle key and the anti-theft alarm is active.
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the trailer is interrupted.
Always switch off the anti-theft alarm when a trailer is being hitched or unhitched. The tilt sensor could otherwise trigger an alarm unnecessarily.
WARNING
Improper connections to the vehicle electrical system can cause malfunctions that affect the entire vehicle electrical system, which can lead to accidents and serious personal injury.
x Have any work on the electrical system done by an authorized Volkswagen dealer or au-thorized Volkswagen Service Facility.
x Never connect the electrical system for the trailer directly to the electrical connections for the rear lights or to any other unsuitable power sources. Use only a suitable connector to provide power to the trailer.
NOTICE
Never attach a trailer to the vehicle or leave it attached to the vehicle when the trailer is sup-ported by a trailer jack or blocks. Various things (such as a change in trailer or vehicle load or a flat tire) can lower or raise the vehicle. This subjects the trailer hitch and the trailer to strong forces that can damage the vehicle or the trailer.
Any problems with the vehicle's electrical system when attached to a trailer should be checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the engine is switched off and accessories in the trailer are on and use electricity from the vehicle, the vehicle battery will be drained as long as the electrical systems of the vehicle and the trailer are connected.
For technical reasons, trailers with LED taillights cannot be integrated into the anti-theft alarm system.
Loading the trailer
Description Possible causes
among others Possible remedy
when vehicle is
unlocked. Memory-seat settings
are stored.
– Reassign seat setting
– Clear memory-seat
memory
Front seats cannot
be adjusted with
power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if
necessary
No jack in vehicle
or no collapsible
spare tire or tire
mobility set in ve-
hicle.
Equipment differs
depending on vehicle.
No direct corrective action
possible because this de-
pends on the equipment.
Contact an authorized
Volkswagen dealer or an
authorized Volkswagen Ser-
vice Facility for assistance
Vehicle has mobility
tires.
Features do not
work as described
in this Manual.
Settings were
changed in the
Volkswagen Infor-
mation System or
Infotainment System.
Check and reset to factory
settings if necessary or
Headlights do not
light up the road as
they should.
– Headlights incorrect-
ly adjusted.
– Light bulbs burned
out.
– Low beams not
switched on.
– Adjust headlight range
– Change light bulbs
– Switch on low beams
Electrical appli-
ances do not work.
Vehicle battery charge
too low. Charge vehicle battery
Remaining fuel level
too low. Refuel
Fuse blown. Check fuse and replace if
necessary
