2012 VOLKSWAGEN JETTA remote control

Remote control vehicle keys

Fig. 15 Remote control vehicle key with panic button.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit http://www.vw.com and search for “replacement keys.”
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage com-partment lid is opened in this span of time, the vehicle is automatically locked afterwards.
Indicator light in the remote control vehicle key

Fig. 16 Indicator light in the remote control vehicle key.

A Declaration of Compliance with United States FCC and Industry Canada regulations is found in the Consumer information section of this Manual, Consumer information.
Replacing the remote control vehicle key battery

Fig. 17 Remote control vehicle key: Open battery compartment cover.

Fig. 18 Remote control vehicle key: Remove old battery.

NOTICE
x Changing the battery improperly can damage the remote control vehicle key.
x Using the wrong battery can damage the remote control vehicle key. Replace a dead battery with a new one that has the same voltage, size, and specifications.
x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Synchronizing the remote control vehicle key

The doors and the luggage compartment lid can be locked manually if the remote control vehicle key or the power locking system is not working, Emergency closing and opening.
Automatic locking (Auto lock)
The vehicle locks automatically when it reaches a speed of about 10 mph (15 km/h). When the vehicle
is locked, the indicator light 1 comes on in the power locking button ⇒ fig. 20.
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light W goes out in the power locking button when the doors
unlock ⇒ fig. 20.
Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle with the power locking button: – Switch the ignition off. – Open and close a door once. – Press the power locking button 1.
Locking the vehicle with the remote control vehicle key: – Switch the ignition off. OR: Remove the vehicle key from the ignition. – Open a door once. – Lock the vehicle with the remote control vehicle key.
If the vehicle key buttons, Unlocking or locking the vehicle from the outside or the power locking buttons, Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the luggage compartment lid is opened during this time, the vehicle is automatically locked afterwards.
Unlocking or locking the vehicle from the outside

Fig. 19 Remote control vehicle key with panic button.

Function Using the buttons on the remote control vehicle key
⇒ fig. 19
Unlock the vehicle. Press the 0button.
Lock the vehicle. Press the 1button.
Unlock the luggage compartment lid. Press the q button
Note: Depending on the central remote control settings, it may be necessary to press the 0 button on the remote control vehicle key twice to unlock all doors and the luggage compartment lid, Volkswagen Information System. If you would like to have these settings changed, please see your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The vehicle key unlocks or locks the vehicle only when the battery in the remote control vehicle key has enough power, and the remote control vehicle key is within a few yards/meters of the vehicle.
x All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked. The horn beep can be disabled by deactivating the “ATA confirmation” feature. Please see your au-thorized Volkswagen dealer or authorized Volkswagen Service Facility to have this setting adjusted.
x All turn signals flash twice to confirm that the vehicle has been unlocked.
If the turn signals do not flash to confirm locking, one or more doors or the luggage compartment lid is not locked.
If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.
If the vehicle was unlocked with the remote control vehicle key and the door or the luggage compart-ment lid has not been opened within a few seconds, the vehicle is automatically locked again. This feature helps prevent you from leaving the vehicle unlocked unintentionally.
Unlocking or locking the vehicle from the inside

Fig. 20 In the driver and front passenger doors: Power locking button.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the luggage compart-ment lid has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle is locked. The door being locked must be closed.
Unlocking and locking the luggage compartment lid
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 22 of the luggage compartment lid, it unlocks automatically when opened.
Open and close the luggage compartment lid as you would a standard luggage compartment lid, Luggage compartment lid.
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated, Starting and stopping the engine. A key that was inside the vehicle when it was locked from the outside is reactivated by pressing the 0button on the deac-
tivated key ⇒ fig. 19.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.
Convenience features
Your vehicle may be equipped with the convenience closing feature.
To use the convenience closing feature to close all power windows and the sunroof, hold your finger on the lock sensor surface on the outside of the door handle for a few seconds until the windows and sunroof close.

Remove your finger from the lock sensor surface ⇒ fig. 23 (B) to stop the function. If you touch the unlock sensor surface (A) on the inside of the door handle immediately after releasing the lock sensor surface (B) (arrow), all of the windows will open (safety function).
Pinch protection is active during convenience closing of the windows and the power sunroof.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle.
x All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succession. If at least one power window is opened and the sensor is continuously activated, convenience closing is started.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually locked or unlocked with the key bit, Manually unlocking and locking the driver door.
The driver message No Key appears in the instrument cluster display if there is no remote con-trol vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the door handle sensors work. Cleaning the door handles can help with this problem, Exterior care and cleaning.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
Anti-theft alarm system