2012 VOLKSWAGEN EOS ABS

NOTICE
The height of the vehicle changes when the CSC roof is moving. When there is not enough room above the vehicle, for example in a garage, the CSC roof could hit something and be damaged.
x Always make sure that there is enough room above the vehicle when opening or closing the CSC roof.
If you park vehicle with the roof down, the passenger compartment can be damaged by rain or snow, and it is also open to unauthorized persons.
x Always close the CSC roof before you leave the vehicle.
x If you must leave things in the vehicle when the top is down, you should lock them in the luggage compartment.
Wind blocker

Fig. 33 A. Push tabs (spacers) on wind blocker into slots. B. Align and engage the spring-loaded locking pins.

Fig. 34 Unfolding the wind blocker.

Unfolding the wind blocker
Folding the wind blocker outward before installing it is the easiest way to get it into the correct position for installation.
x Take the wind blocker out of its pouch.
x Fold out both sides in the direction of the arrows ⇒ fig. 34.
x Fold both tabs outward (magnified view).
Installing the wind blocker
x Turn the wind blocker so that the longer side faces toward the front of the car and the frame is at the top.
x Position the wind blocker horizontally against the rear seat backrest.
x Gently insert the tabs on the back of the wind blocker into the slots (next to the rear seat backrests)
until they latch ⇒ fig. 33 A (inset).
x Pull the handle B in the direction of arrow (1) and then slide the locking pin in the direction of arrow (2) into the retainer.
x Press the wind blocker down gently in the center until it clicks into place.
x Repeat this process for the passenger side.
Raising and folding the wind blocker
For the wind blocker to function properly, it must be raised before driving. Fold the wind blocker back down before removing.
x To raise: Grasp the upper section of the wind blocker in the center and raise it until it clicks into
place ⇒ .
x To fold: Grasp the upper section of the wind blocker in the center and fold it down gently toward
the rear of the vehicle ⇒ .
Removing the wind blocker
x Press the handle B (magnified area) opposite the direction of the arrow (1) and slide the locking pin opposite the direction of the arrow (2) out of the side retainer.
x Gently lift the center of the wind blocker upward.
x Slide both wind blocker tabs opposite the direction of the arrow out of the slots A (magnified area).
x Repeat this process on the passenger side.
Folding the wind blocker closed
x Lift the center of the wind blocker upward from the rear seats.
x Fold both sides inward opposite the direction of the arrows ⇒ fig. 34.
x Fold both tabs inward (magnified area) opposite the direction of the arrow.
x Stow the wind blocker in the pouch.
WARNING
Installing or removing the wind blocker by the side of the road near moving traffic can cause accidents and serious personal injuries.
x Always park the vehicle a safe distance from moving traffic when installing or removing the wind blocker.
x Never install or remove the wind blocker while driving.

Lowering the luggage compartment cover
x Using handle (A), pull back slightly on the luggage compartment cover to release the hooks from the tabs.
x Lower the cover and push it completely into its latches (magnified view), so that these engage.
Removing the luggage compartment cover
x Lift the cover up.
x Pull the latch ⇒ fig. 98 (magnified view) in the direction of the arrow to release the hinge.
x Raise the left side of the luggage compartment cover until the left locking pin lifts out of the attachment.
x Pull the luggage compartment cover slightly to the left to pull the right locking pin out of its attachment.
x Remove the luggage compartment cover. It is now impossible to open and close the CSC roof.
Installing the luggage compartment cover
To install the luggage compartment cover, perform the steps for removal in reverse order.
In order to open or close the CSC roof, the luggage compartment cover must be down and
locked in place in its latches ⇒ fig. 97 (inset).
Driving with an open luggage compartment lid

WARNING
Driving with an open luggage compartment lid can cause poisonous carbon monoxide in the engine exhaust to get into the passenger compartment.
x Carbon monoxide causes drowsiness, inattentiveness, poisoning, and loss of consciousness. It can lead to accidents and severe personal injuries.
x Always keep the luggage compartment lid closed while driving to help keep poisonous exhaust fumes from being drawn into the vehicle.
x Never transport objects that are too large to fit completely into the luggage area, because then the luggage compartment lid cannot be fully closed.
x If you absolutely must drive with the CSC roof closed and an open luggage compartment lid, do the following to reduce the risk of carbon monoxide poisoning:
– Close all windows, the CSC roof, and the sunroof.
– Switch off the climate control system's air recirculation feature.
– Open all air vents in the instrument panel.
– Set the fresh air fan to the highest speed.
NOTICE
The open luggage compartment lid changes the vehicle height.
Driving a loaded vehicle

WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
WARNING
Driving with bad brakes can cause a collision and serious personal injury.
x If the brake warning light "2!+% or Hdoes not go out, or comes on when driving, either the brake fluid level in the reservoir is too low or there is a fault in the brake system. Stop the vehicle as soon as you can do so safely and get expert assistance, Brake fluid.
x If the brake warning light "2!+% or Hcomes on at the same time as the ABS warning light !"3 or J,j, the ABS may not be working properly. This could cause the rear wheels to lock up relatively quickly during braking. Rear wheel brake lock-up can cause loss of vehicle control.
x If you believe the vehicle is safe to drive, drive slowly and very carefully to the nearest authorized Volkswagen dealer, authorized Volkswagen Service Facility, or other qualified workshop and have the brake system inspected. Avoid sudden hard braking and steering.
x If the ABS indicator light !"3 or J,does not go out, or if it comes on while driving, the ABS system is not working properly. The vehicle can then be stopped only with the standard brakes (without ABS). You will not have the protection ABS provides. Contact your authorized Volkswagen dealer or an authorized Volkswagen Service Facility as soon as possible.
x If the symbol "2!+% 7%!2 or Ilights up in the instrument cluster display, whether alone or together with a text message, immediately contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the brake pads checked and, if necessary, replaced.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Parking brake

Fig. 132 Between the front seats: Parking brake.

slush or snow, ESC cannot perform the same way it would on a dry surface. If the vehicle “hydroplanes” (rides on a cushion of water instead of the road surface), ESC will not be able to help you steer the vehicle because contact with the pavement has been interrupted and the vehicle cannot be braked or steered. During fast cornering, particularly on winding roads, ESC cannot always deal as effectively with difficult driving situations as it can at lower speeds.
Always adjust your speed and driving style to visibility, road, traffic, and weather conditions. ESC cannot override the vehicle's physical limits, increase the available traction, or keep a vehicle on the road if road departure is a result of driver inattention. Instead, ESC improves the possibility of keeping the vehicle under control and on the road during extreme maneuvers by using the driver's steering inputs to help keep the vehicle going in the intended direction. If you are traveling at a speed that causes you to run off the road before ESC can provide any assistance, you may not experience the benefits of ESC.
ESC includes and/or works together with the ABS, BAS, ASR, EDL, and XDL systems (see below). ESC is switched on all the time. In certain situations when you need less traction or additional traction
cannot be achieved, you can switch off ASR by pressing the mbutton ⇒ fig. 133. Be sure to switch ASR on again when you no longer need less traction.
Anti-Lock Brake System (ABS)
ABS helps to keep the wheels from locking up and helps to maintain the driver's ability to steer and control the vehicle. This means the vehicle is less likely to skid, even during hard braking:
x Push the brake pedal down hard and hold it there. Don't take your foot off the pedal or reduce the force on the pedal!
x Do not “pump” the brake pedal or let up on it!
x Steer the vehicle while pushing down hard on the brake pedal.
x ABS stops working if you release or let up on the brake.
When ABS is doing its job, you will notice a slight vibration through the brake pedal and hear a noise. ABS cannot shorten the stopping distance under all conditions. The stopping distance may even be longer, for instance, when driving on gravel or on newly fallen snow covering an icy or slippery surface.
Brake Assist (BAS)
The Brake Assist System can help to reduce stopping distances. If you press the brake pedal very quickly, BAS detects an emergency situation. It then very quickly builds up full brake system pressure, maximizing braking power and reducing the stopping distance. This way, ABS can be activated more quickly and efficiently.
Do not reduce pressure on the brake pedal! BAS switches off automatically as soon as you release or let up on the brake.
Anti-Slip Regulation (ASR)
ASR reduces engine power directed to spinning wheels and adjusts power to the road conditions. Even under poor road conditions, ASR can make it easier to get moving, accelerate, and climb hills.
ASR can be switched on or off manually ⇒ page 308, Switching Anti-Slip Regulation (ASR) on and off.
Electronic Differential Lock (EDL and XDL)
EDL is applied during regular straight-line acceleration. EDL gently brakes a drive wheel that has lost traction (spinning) and redirects the drive force to other drive wheels. In extreme cases, EDL automatically switches off to keep the brake from overheating. As soon as the brake has cooled down, EDL automatically switches on again.
XDL is an extension of the Electronic Differential Lock system. XDL does not react to drive wheel slippage when driving straight ahead. Instead, XDL detects slippage of the inside front wheel during fast cornering. XDL applies enough brake pressure to this wheel in order to stop the slippage. This improves traction, which helps the vehicle stay on track.

WARNING
Driving fast on icy, slippery, or wet roads can lead to a loss of control and result in serious personal injury for you and your passengers.
x Always adjust your speed and driving style to road, traffic, weather, and visibility conditions. Never let the additional safety that ESC, ABS, BAS, ASR, and EDL can provide tempt you into taking extra risks.
x Braking assistance systems cannot overcome the laws of physics and always prevent loss of vehicle control. Slippery and wet roads are still dangerous even with ESC and the other systems!
x Driving too fast on wet roads can cause the wheels to lose contact with the road and “hydroplane.” A vehicle that has lost road contact cannot be braked, steered, or controlled.
x These systems cannot reduce the risk of accident, for example if you drive too fast for conditions or if you do not keep your distance from the vehicle in front of you.
x Although these systems are very effective and can help you control the vehicle in many difficult situations, always remember that your vehicle handling control is limited by tire traction.
x When accelerating on a slippery surface, for example on ice and snow, depress the accelerator carefully. Even with these systems, the wheels may start to spin, leading to a loss of vehicle control.
WARNING
The effectiveness of ESC can be significantly reduced if other components and systems that affect vehicle dynamics, including but not limited to brakes, tires, and other systems mentioned above, are not properly maintained or functioning.
x Always remember that vehicle alterations or modifications can affect the functioning of the ABS, BAS, ASR, EDL, and ESC systems.
x Changing the vehicle suspension or using an unapproved tire/wheel combination can change the way the ABS, BAS, ASR, EDL, and ESC systems work and reduce their effectiveness.
x The effectiveness of ESC is also determined by the tires fitted, Tires and wheels.
All 4 wheels must be equipped with identical tires in order for ESC and ASR to work properly. Differences in the tread circumference of the tires can cause the system to reduce the engine power when it is not expected.
If ABS is not working, ESC, ASR, and EDL will also not work.
You may hear noises when these systems are active.

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.