2012 VOLKSWAGEN CC towing

Towing

WARNING
Never tow a vehicle without any electrical power.
Never remove the remote control vehicle key from the igni-
tion switch or turn off the ignition with the starter button while
the vehicle is moving. The electronic steering column lock
could suddenly engage, and you would not be able to steer or
control the vehicle. You can lose control of the vehicle, crash,
and seriously injure yourself and others.
If the vehicle loses power while it is being towed, stop towing
the vehicle immediately and contact your authorized
Volkswagen dealer or authorized Volkswagen Service Facility
for assistance.
WARNING
Towing a vehicle changes the way it handles and brakes. To
help reduce the risk of an accident and serious personal injury,
note the following:
The driver of the vehicle that is being towed:
– Since the brake booster also does not work when the en-
gine is stopped, you will need to press harder on the brake
pedal to slow down or stop. Always be alert so as not to rear-
end the towing vehicle.
– Will have to use considerably more force to turn the steer-
ing wheel because the power steering is not working.
The driver of the vehicle that is doing the towing:
– Must accelerate gradually and gently and avoid jerking
movements.
– Must not brake hard or steer sharply.
– Must brake earlier and more gently than in normal driving.
NOTICE
Be careful not to damage the paint when installing and remov-
ing the towing eye and the cover for the threaded hole behind
the bumper.

Unburned fuel can get into the catalytic converter during tow-
ing and damage it.
Towing on a commercial tow truck

electrical system is operating. In the following situations, the vehicle
cannot be towed at all and must be transported on a flatbed truck or
trailer:
If the front and rear wheels cannot turn.
If the vehicle battery is dead (because the electronic steering col-
umn lock engages and cannot be released).
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
WARNING
It is not safe for children or other persons to ride in a vehicle
that is being towed.
Never let children or anyone else remain in the vehicle while
it is being towed.
NOTICE
The drive axle rotates while the vehicle is being towed with its
rear wheels off the ground. This can damage the automatic
transmission.
Never tow automatic transmission vehicle with the rear wheels
off the ground.
Tow manual transmission vehicles with the rear wheels off the
ground only if it is certain that no transmission fluid can leak
out.
Tips on towing

and easier on both vehicles than using a tow rope. A tow rope should
be used only if a tow bar is not available.
The tow rope should be flexible enough to help protect both vehicles
from damage. Use a synthetic fiber rope or similar rope.
Attach the tow rope or tow bar only to the towing eye included in the
vehicle tool kit for this purpose, or to a trailer hitch.
Towing manual transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Shift the gearshift lever to Neutral ⇒  Shifting.
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
Towing automatic transmission vehicles
Check whether your vehicle can be towed at all; see below ⇒  When
not to tow your vehicle
If yes, not the following for the towed vehicle:
Put the transmission in Neutral (N).
Do not tow faster than 30 mph (50 km/h).
Do not tow more than 30 miles (50 km).
When a commercial tow truck is being used, the vehicle must only
be towed with the front wheels lifted off the ground.
Follow the special instructions for towing vehicles with all-wheel
drive (4MOTION).
Towing vehicles with all-wheel drive (4MOTION)
Vehicles with all-wheel drive (4MOTION) should be towed with a tow
bar or a tow rope. If the vehicle is towed with the front or rear axles
lifted off the ground, the engine must be switched off. Otherwise the
powertrain may be damaged.
For vehicles with the DSG® Direct Shift Gearbox, also follow the di-
rections on how to tow a vehicle with automatic transmission ⇒  Tow-
ing automatic transmission vehicles.

When not to tow your vehicle
In the following situations, the vehicle cannot be towed and must be
transported on a flatbed truck or trailer:
If transmission fluid has leaked out of the transmission.
If there is little or no oil in the transmission because of damage to
your vehicle, it must be moved with the drive wheels off the ground.
If the front and rear wheels cannot turn.
When the vehicle battery is dead, because the steering may remain
disabled and it may not be possible to release the electronic steering
column lock. If the electronic parking brake was engaged when the
battery died, it cannot be released.
If you have to tow an automatic transmission vehicle more than
30 miles (50 km).
Towing other vehicles
Obey all legal requirements
Read and heed all towing information in the owner's manual for the
other vehicle.
A vehicle can be towed only if the electronic parking brake and
the electronic steering column lock are released. In case of a power
loss or malfunctions of the electrical system, the engine may have to
be jump-started ⇒ Jump-starting in order to release the electronic
parking brake and the electronic steering column lock.
Installing the front towing eye

Fig. 212 In the right front bumper: Removing the cover cap.

Fig. 213 In the right front bumper: Installing the towing eye.

Installing the rear towing eye

Fig. 214 In the right rear bumper: Removing the cover cap.

Fig. 215 In the right rear bumper: Towing eye installed.