2012 TOYOTA xB ESP

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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an Authorized Servicing
Dealership. If your vehicle cannot be
driven, contact your nearest Authorized
Servicing Dealership for towing
assistance. You do not have to pay for
towing to the nearest Authorized
Servicing Dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and
Canada and need warranty service,
contact a local Authorized Servicing
Dealership. Please note, however, that
your vehicle may not be repaired free of
charge because the local Authorized
Servicing Dealership distributor may
have no obligation to provide warranty
service for your vehicle, and/or your
vehicle may not comply with local
regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe
to drive and there is no Authorized
Servicing Dealership reasonably
available to make repairs, you may
perform the repairs yourself or have
them performed by another automotive
service provider. Scion will reimburse
you for any of the repairs that are
covered by warranty. To receive
reimbursement, present to an
Authorized Servicing Dealership your
paid repair invoices and any parts that
were removed from the vehicle. You will
be reimbursed for warranted parts at
the manufacturer’s suggested retail
price and warranted labor at a
geographically appropriate hourly rate
multiplied by Scion’s recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Scion assumes no liability for
subsequent failures caused by
improper repairs or the use of
non-Scion Authorized Parts unless you
have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your
vehicle inspected by an Authorized
Servicing Dealership as soon as
possible after an emergency repair.
OBTAINING WARRANTY SERVICE
WARRANTY
Your Responsibilities30

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NOTES
WARRANTY
Your Responsibilities31

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IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to regularly
replace the engine oil and oil filter.
Failure to do so can cause oil gelling,
which can result in severe damage to
your vehicle and require costly repairs
that are not covered by the New
Vehicle Limited Warranty.
Maintenance Records
To make sure your warranty coverage
stays intact, you need to maintain your
Scion according to the
recommendations in this booklet. You
should keep records of vehicle
maintenance, including date and
mileage at time of service and a
description of service items performed
and parts installed. The scheduled
maintenance log can help you keep
track of this information. If you sell
your car, be sure to give your
maintenance records to the new owner.
Scion will not deny a warranty claim
solely because you don’t have records
to show that you maintained your
vehicle. However, damage or failures
caused by lack of proper maintenance
are not covered under warranty.
Maintenance Providers
You can have maintenance and repair
services done by any automotive
service provider you choose, or you can
do them yourself. Scion won’t deny a
warranty claim solely because you used
a service provider other than a Scion
dealership for maintenance and
repairs. However, damage or failures
caused by improper maintenance or
repairs are not covered under warranty.
NOTE:Only Scion dealerships and
Toyota dealerships are authorized to
provide warranty service/repairs for
your Scion.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or
more maintenance services than those
listed in the scheduled maintenance
log. These additional services are not
required to maintain your warranty
coverage. Ask your dealer to explain
any recommended maintenance not
included in the scheduled maintenance
log.
For a complete description of Scion
warranty coverages, see the
Warranty Information portion of this
booklet.
MAINTENANCE & SCION WARRANTY COVERAGE
Maintenance Log34
MAINTENANCE

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Miles or Months?
Scion recommends obtaining
scheduled maintenance for your vehicle
every 5,000 miles or six months,
whichever comes first.
For example:
>If you drive 5,000 miles in less than
six months, you should obtain
maintenance at5,000 miles- don’t
wait until six months.
>If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Special Operating Conditions
In addition to standard maintenance
items, the maintenance log indicates
services that should be performed on
vehicles that are driven under
especially demanding conditions.
These “special operating conditions”
and their required maintenance items
are clearly indicated in each chart.
NOTE: You should perform these
additional maintenance services if
you drive
primarilyunder any of the
special operating conditions
indicated. If you drive only
occasionally under these
conditions, it is not necessary to
perform the additional services.
Engine Oil Selection
Please refer to your Owner’s Manual
for the specific oil viscosity rating
recommended for your vehicle/engine
type.
SuperChrome and Alloy
Wheel Care
If you purchased genuine Toyota
accessory Aluminum Alloy Wheels,
follow these cleaning guidelines to
maintain the appearance of your alloy
wheels:
>If wheels are hot, wait for them to
cool before washing.
>Use a soft sponge or cotton cloth to
apply the same mild car-wash soap
as used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used
for the vehicle body.
>DO NOT USE: Any kind of chemical
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
USING THE MAINTENANCE LOG CHARTS
Maintenance Log35
MAINTENANCE