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472
5-2. Steps to take in an emergency
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If the engine will not start
If the engine will not start even though correct starting procedures
are being followed (P. 166, 176), consider each of the following
points:
The engine will not start even though the starter motor
operates normally.
One of the following may be the cause of the problem:
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 492)
The engine may be flooded. (gasoline engine)
Try to restart the engine again following correct starting proce-
dures. (P. 166, 176)
There may be a malfunction in the engine immobilizer system.
(P. 9 7 )
The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem:
The battery may be discharged. (P. 482)
The battery terminal connections may be loose or corroded.
The starter motor does not turn over. (vehicles with a smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(P. 473)
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5
473 5-2. Steps to take in an emergency
When trouble arises
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Emergency start function (vehicles with a smart entry & start system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally:
Vehicles with a Multidrive
Set the parking brake.
Shift the shift lever to P.
Turn the “ENGINE START STOP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem:
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 482)
There may be a malfunction in the steering lock system (vehi-
cles with a smart entry & start system).
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional if the problem cannot be
repaired, or if repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
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5
479 5-2. Steps to take in an emergency
When trouble arises
VERSO-S_EEWhen the smart entry & start system is deactivated in customization
setting, the “ENGINE START STOP” switch will turn to ACCESSORY
mode. Modes can be changed by pressing the “ENGINE START
STOP” switch with the brake pedal released. (The mode changes
each time the switch is pressed.)
Firmly depress the brake pedal and check that the smart entry
& start system indicator light (green) turns on.
Press the “ENGINE START STOP” switch.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Vehicles with a multi-mode manual transmission
Ensure that the shift lever is in N and firmly depress the brake
pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
The “ENGINE START STOP”
switch will turn to IGNITION ON
mode.
When the smart entry & start system is deactivated in customization
setting, the “ENGINE START STOP” switch will turn to ACCESSORY
mode. Modes can be changed by pressing the “ENGINE START
STOP” switch with the brake pedal released. (The mode changes
each time the switch is pressed.)
Firmly depress the brake pedal and check that the smart entry
& start system indicator light (green) turns on.
Press the “ENGINE START STOP” switch.
STEP3
STEP4
STEP1
STEP2
STEP3
STEP4
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480 5-2. Steps to take in an emergency
VERSO-S_EEIn the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Vehicles with a manual transmission
Ensure that the shift lever is in N and depress the clutch
pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
The “ENGINE START STOP”
switch will turn to IGNITION ON
mode.
When the smart entry & start system is deactivated in customization
setting, the “ENGINE START STOP” switch will turn to ACCESSORY
mode. Modes can be changed by pressing the “ENGINE START
STOP” switch with the clutch pedal released. (The mode changes
each time the switch is pressed.)
Firmly depress the clutch pedal and check that the smart
entry & start system indicator light (green) turns on.
Press the “ENGINE START STOP” switch.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
STEP1
STEP2
STEP3
STEP4
Page 484 of 540
484 5-2. Steps to take in an emergency
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Diesel engine
Connect the jumper cables according to the following procedure:
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with a smart entry & start system: Open and close
any of the doors with the “ENGINE START STOP” switch
OFF.
STEP4
STEP5
STEP6
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486 5-2. Steps to take in an emergency
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Starting the engine when the battery is discharged (vehicles with a
Multidrive)
The engine cannot be started by push-starting.
To prevent battery discharge
Turn off the headlights and the audio system while the engine is off.
Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Precautions when the battery is discharged (vehicles with a smart
entry & start system)
In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
The engine may not start on the first attempt after the battery has
recharged but will start normally after the second attempt. This is not a
malfunction.
The “ENGINE START STOP” switch mode is memorized by the vehicle.
When the battery is reconnected, the system will return to the mode it
was in before the battery was discharged. Before disconnecting the bat-
tery, turn the “ENGINE START STOP” switch off.
If you are unsure what mode the “ENGINE START STOP” switch was in
before the battery discharged, be especially careful when reconnecting
the battery.
Once the engine starts, have the vehicle checked at any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional, as soon as possible.
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487 5-2. Steps to take in an emergency
When trouble arises
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CAUTION
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery:
Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery:
When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
Do not lean over the battery.
In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
Do not allow children near the battery.
To prevent damage to the vehicle
Do not pull- or push-start the vehicle as the three-way catalytic converter
(gasoline-powered vehicles) or catalytic converter (diesel-powered vehicles)
may overheat and become a fire hazard.
Page 489 of 540
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489
5-2. Steps to take in an emergency
When trouble arises
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If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam:
Stop the engine. Carefully lift the hood after the steam sub-
sides and then restart the engine.
If you do not see steam:
Leave the engine running and carefully lift the hood.
Check to see if the cooling fan is operating.
If the fan is operating:
Wait until the hight engine coolant temperature warning
light goes off and then stop the engine.
If the fan is not operating:
Stop the engine immediately and call any authorized Toyota
dealer or repairer, or another duly qualified and equipped
professional.
After the engine has cooled down sufficiently, check the
engine coolant level and inspect the radiator core (radiator)
for any leaks.
Gasoline engine
STEP1
STEP2
STEP3
STEP4