2012 TOYOTA VERSO emergency towing

466 5-1. Essential information
VERSO_WE_OM64524E
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard, surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelet
Emergency towing procedure
Vehicles without smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
Put the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
Vehicles with smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).

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467 5-1. Essential information
When trouble arises
VERSO_WE_OM64524E
CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cable or chain. Always be
cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
To prevent causing serious damage to the transmission
(vehicles with a Multidrive or an automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
Vehicles without smart entry & start system: Do not tow the vehicle with
the key removed or in the “LOCK” position.
Vehicles with smart entry & start system: Do not tow the vehicle with the
“ENGINE START STOP” switch OFF.

468 5-1. Essential information
VERSO_WE_OM64524E
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Location of the emergency towing eyelet
P. 490, 506

490
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If you have a flat tire (vehicles with spare tire)
Remove the flat tire and replace it with the spare provided.
Before jacking up the vehicle
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Shift the shift lever to “P” (Multidrive or automatic transmis-
sion) or “R” (manual transmission).
Stop the engine.
Turn on the emergency flashers. (P. 464)
Location of the spare tire, jack and tools
Vehicles without the third seat
Spare tire
Jack
handleJack
Wheel nut wrench
Towing eyelet

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491 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
Vehicles with third seats
Spare tire
Jack handleJack
Wheel nut wrench
Towing eyelet

506
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If you have a flat tire (vehicles with emergency tire puncture repair kit)
Your vehicle is equipped with an emergency tire puncture repair kit.
A puncture caused by a nail or screw passing through the tire tread
can be repaired temporarily with the emergency tire puncture repair
kit.
Before repairing the vehicle
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Shift the lever to “P” (Multidrive or automatic transmission) or
“N” (manual transmission).
Stop the engine.
Turn on the emergency flashers. (P. 464)
Location of the emergency tire puncture repair kit, jack and
tools
Vehicles without the third seats
Jack
handleEmergency tire
puncture repair kit
Wheel nut wrench
Towing eyelet
Jack

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507 5-2. Steps to take in an emergency
When trouble arises
VERSO_WE_OM64524E
Vehicles with the third seats
Contents
Jack handle
Emergency tire
puncture repair kit
Wheel nut wrench
Towing eyelet
Jack
SealantInjection
hoseVa l v e c o r e
toolVa l v e c o r e
(spare)
Compressor
Stickers

536
5-2. Steps to take in an emergency
VERSO_WE_OM64524E
If the vehicle becomes stuck
Emergency hook
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in “P” (Multidrive or automatic transmission) or “N”
(manual transmission).
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the “D” or “R” position (Multidrive or
automatic transmission) or “1” or “R” position (manual
transmission) and carefully apply the accelerator to free the
vehicle.
If equipped, turn off the TRC and/or VSC+ systems if it is
difficult to get out because of TRC and/or VSC+ operation.
(P. 268)
When your vehicle becomes stuck and
cannot move, the emergency hook is
used for another vehicle to pull your vehi-
cle out in an emergency.
Your vehicle is not designed to tow
another vehicle.
Do not use the right rear hook. It is not
designed for towing.