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5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “LOCK” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch off.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
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5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors with the mechanical keyUsing the mechanical key (P. 24)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key unlock the
driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and back door can be
opened and the engine can be st arted by following the procedure
below.
STEP 1
STEP 2
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472 5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds after the buzzer sounds, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 146)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 398)
STEP 3
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5-2. Steps to take in an emergency
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration. Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system — Open and close any of
the doors with the “ENGINE START STOP” switch OFF.
STEP 1
STEP 2
STEP 3
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474 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position (vehicles without
smart key system) or turn the “ENGINE START STOP”
switch to IGNITION ON mode (vehicles with smart key sys-
tem), to start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP 4
STEP 5
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5-2. Steps to take in an emergency
If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam:
Stop the engine. Carefully lift the hood after the steam sub-
sides and then restart the engine.
If you do not see steam:
Leave the engine running and carefully lift the hood.
Check to see if the cooling fans are operating.
If the fans are operating:
Wait until the temperature of the engine (shown on the
instrument cluster) begins to fall and then stop the engine.
If the fans are not operating:
Stop the engine and call your Toyota dealer.After the engine has cooled
down sufficiently, check the
engine coolant level and
inspect the radiator core (radi-
ator) for any leaks.
If the engine compartment
cover needs to be removed.
( P. 369)
Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is
unavailable.
( P. 491)
STEP 1
STEP 2
STEP 3
STEP 5 STEP 4
STEP 5
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5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striki ng other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
4WD models: Activate four-wheel drive lock mode. ( P. 203)
Shift the shift lever to the D or R position, release the park-
ing brake and carefully depress the accelerator pedal to
free the vehicle.
Turn off TRAC and/or VSC if these functions are hampering your
attempts to free the vehicle. ( P. 193)
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
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5-2. Steps to take in an emergency
CAUTION
■
If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Vehicles with a smart key sys-
tem: Stop the engine by press-
ing and holding the “ENGINE
START STOP” switch for 3
consecutive seconds or more.
Stop the vehicle in a safe place by the road.
Press and hold for 3 seconds or more
STEP 4
STEP 5