2012 TOYOTA RAV4 EV maintenance

Gradual Capacity Reduction of
Traction Battery
Traction battery capacity (the ability to
hold a charge) gradually reduces with time
and use. This is a natural characteristic of
lithium-ion batteries. The extent at which
capacity is reduced changes drastically
depending on the environment (ambient
temperature, etc.) and usage conditions
such as how the vehicle is driven and how
the traction battery is charged. Reduction
of traction battery capacity isNOTcovered
under warranty. In order to lessen the
possibility of capacity reduction, follow the
directions listed in the
Owner’s Manual
under “Capacity Reduction of the Traction
Battery.”
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Maintenance Expense
Normal maintenance services such as:
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of worn wiper blades
and

brake pads/linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it
any other obligation or liability in
connection with this vehicle. Toyota
shall not be liable for incidental or
consequential damages resulting from
breach of this written warranty or any
implied warranty. Any implied warranty
of merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this limitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15

GENERAL INFORMATION
You are responsible for ensuring that your
Toyota is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time of
service and a description of service
performed and/or parts installed. For your
convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failures caused by
lack of proper maintenance are not
covered under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed on
your vehicle by any qualified person or
facility. However, Toyota recommends
having maintenance performed by an
authorized RAV4 EV Toyota dealership.
Powertrain and high voltage component
service or repairs should be performed by
an authorized RAV4 EV Toyota dealership
in accordance with the safety precautions
discussed at the beginning of this booklet.
In addition, software updates may be
available during your scheduled
maintenance visit and can only be installed
by an authorized RAV4 EV Toyota
dealership.
RAV4 EV authorized Toyota dealerships
have technicians who are specially trained
to maintain and repair Toyota RAV4 EV
vehicles. They stay current on the latest
service information through Toyota
technical bulletins, service publications
and training courses. They are also
certified through the Toyota Certification
Program, which involves a series of
rigorous written examinations. Feel free to
ask the Toyota dealership to show you
their technicians’ credentials.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an authorized RAV4
EV Toyota dealership.
Operation and Maintenance
WARRANTY
18Your Responsibilities

REPLACEMENT PARTS
Warranty coverage is not dependent upon
the use of any particular brand of
replacement parts. However, Toyota
recommends using only Genuine Toyota
Parts when you need to replace a part on
your vehicle. Like all Toyota products,
Genuine Toyota Parts are built to the
highest standards of quality, durability and
performance. They are also designed to fit
your vehicle’s exact specifications.
Your Toyota dealership maintains an
extensive inventory of Genuine Toyota
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts it
may not have in stock.
Genuine Toyota Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer.Non-Genuine Toyota Parts, or any
damage or failures resulting from their
use, are not covered by any Toyota
warranty.
Operation and Maintenance
WARRANTY
Your Responsibilities19

R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Vehicle Maintenance and
Care” section of the Owner’s Manual. Be
sure to perform these procedures regularly
to ensure the most trouble-free operation
of your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
22Maintenance Log
MAINTENANCE

IMPORTANT MAINTENANCE
INFORMATION
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log23
MAINTENANCE

R
egular maintenance is essential to
obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your vehicle
needs and document that the work was
performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to your
vehicle’s exact specifications. When you
go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
5,000 miles or six months, whichever
comes first.
For example:
• If you drive 5,000 miles in less than
six
months, you should obtain
maintenance at 5,000 miles- don’t
wait until six months. •
If at six months you have driven less
than

5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every six
months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Using the Maintenance Log Charts
24Maintenance Log
MAINTENANCE

Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:You should perform these
additional maintenance services if you
drive
primarilyunder any of the special
operating conditions indicated. If you
drive only occasionally under these
conditions, it is not necessary to
perform the additional services.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the Vehicle Maintenance and
Care section of the
Owner’s Manual.Be
sure to perform these procedures regularly
to ensure the most trouble-free operation
of your vehicle.
SuperChrome and Alloy Wheel
Care
If you purchased genuine Toyota
accessory Aluminum Alloy Wheels, follow
these cleaning guidelines to maintain the
appearance of your alloy wheels:
• If wheels are hot, wait for them to
cool
before washing.
• Use a soft sponge or cotton cloth to
apply

the same mild car-wash soap as
used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used for
the vehicle body.
• DO NOT USE: Any kind of chemical
based

cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
Using the Maintenance Log Charts
Maintenance Log25
MAINTENANCE

5,000milesor6months
Check installation ofdriver’s floormatInspect andadjust allfluid levelsRotate tiresVisually inspectbrakelinings/drums and
brake pads/discs
Inspect thefollowing:__Battery coolant
__ Health check
__ Motor/Inverter coolant
Additional Maintenance Itemsfor
Special Operating Conditions
1
Drivingondirt roads ordusty roads:Inspect balljoints anddust coversInspect driveshaft bootsInspect steering linkageandbootsTighten nutsandbolts onchassis and
body
Driving whiletowing, usingacar-top
carrier, orheavy vehicle loading:2:Tightennutsandbolts onchassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 milesor12 months
Check installation ofdriver’s floormatInspect andadjust allfluid levelsRotate tiresVisually inspectbrakelinings/drums and
brake pads/discs
Inspect thefollowing:__Battery coolant
__ Health check
__ Motor/Inverter coolant
Additional Maintenance Itemsfor
Special Operating Conditions
1
Drivingondirt roads ordusty roads:Inspect balljoints anddust coversInspect driveshaft bootsInspect steering linkageandbootsTighten nutsandbolts onchassis and
body
Driving whiletowing, usingacar-top
carrier, orheavy vehicle loading2:Tightennutsandbolts onchassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
26MaintenanceLog