CUSTOMER LOYALTY WC13
TOYOTA MOTOR SALES USA INC
PO BOX 2991
TORRANCE CA 90509-9809
Safety PrecautionS
Your Prius has both high-voltage DC and AC systems as well as a 12-volt system. Both
DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts.
Do not touch or attempt to remove or replace any high-voltage (orange-colored) wiring
and connectors. Do not touch the service plug located in the driver’s side trim of the trunk.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as
the inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid
vehicle battery as the result of an accident. If potassium hydroxide electrolyte gets on
your skin or in your eyes, neutralize it immediately with a saturated boric acid solution
(ratio: 80 grams boric acid to two liters water). Seek immediate medical attention.
If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota recommends having maintenance and repairs for your Prius performed by
an authorized Toyota dealership. To locate your nearest authorized Toyota dealership,
contact the Toyota Customer Experience Center at (800) 331-4331 or log on to
www.toyota.com .
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 20,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
•Battery control module (battery
voltage sensor)
• Hybrid battery
• Hybrid
control module (power
management control module)
• Inverter with
converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
New Vehicle Limited Warranty
WARRANTY
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Hybrid System
•Battery control module (battery
voltage sensor) (8/80)*
• Battery
thermistor
• Generator
• Hybrid battery*
• Hybrid control module (power
management
control module) (8/80)*
• Inverter
with converter*
• Motor
• System main relay and battery current
sensor
Ignition System
•Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs †
Positive Crankcase Ventilation
(PCV) System
•Oil filler cap
• PCV valve or orifice
Other Parts Used in Above
Systems
•Data link connector (8/80)
• Hoses, clamps, fittings, tubing and
mounting hardware
• Malfunction indicator light
and bulb
(8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and
valves
* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
† Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
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MANUFACTURER’S
WARRANTY COVERAGE
Selected states1
For 15 years or 150,000 miles, whichever
occurs first:2
•If your vehicle fails a smog-check test,
all necessary repairs
and adjustments
will be made by Toyota to ensure that
your vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
• Subject to the specific terms
pertaining
to maintenance described
on
the following pages, if any
emissions-related part is defective, the
part will be repaired or replaced by
Toyota. This is your Emission Control
System DEFECT WARRANTY.
Pennsylvania and Washington
Vehicles Only3
1) For three years or 50,000 miles,
whichever occurs first:
• If your vehicle fails a smog-check test,
all necessary repairs
and adjustments
will be made by Toyota to ensure that
your vehicle passes the test. This is
your Emission Control System
PERFORMANCE WARRANTY.
• If an emissions-related part listed on
pages
18–19 is defective,
the part will
be repaired or replaced by Toyota.
This is your SHORT-TERM Emission
Control System DEFECT WARRANTY.
Specific components may have longer
coverage under the terms of the
Powertrain Warranty.
2) For seven years or 70,000 miles, whichever occurs first:
• If an emissions-related part listed on
page
25 is defective,
the part will be
repaired or replaced by Toyota. This is
your LONG-TERM Emission Control
System DEFECT WARRANTY.
1Applies to Arizona, California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York,
Oregon, Rhode Island and Vermont vehicles equipped with a Califironia Certified Emission Control System.
2Warranty coverage for the hybrid battery is 10 years or 150,000 miles, whichever occurs first.3Applies to Pennsylvania and Washington vehicles equipped with a California Certified Emission Control
Warranty.
California Emission Control Warranty
WARRANTY
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Parts List: Long-Term Emission
Defect Warranty (Pennsylvania
and Washington Vehicles
Only* )
The parts listed here are covered for seven
years or 70,000 miles, whichever occurs
first.
Air/Fuel Metering System
•Engine control computer (engine
control module)
• Fuel pump
• Throttle body
Air Induction System
•Intake manifold and intake air surge
tank
Catalyst System
•Exhaust front pipe (including catalytic
converter)
• Exhaust manifold
EGR System
•EGR valve
Evaporative Control System
•Charcoal canister
• Fuel tank
Hybrid System
•Hybrid battery †
• Hybrid control module (power
management control module) †
• Inverter
with converter †
• Transaxle (including motor and
generator)
OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
recommends that you retain all receipts
covering maintenance on your vehicle, but
Toyota cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your
vehicle to a Toyota dealership as soon as
a problem exists. The warranty repairs
should be completed in a reasonable
amount of time, not to exceed 30 days.
You should also be aware that Toyota may
deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect,
improper maintenance or unapproved
modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact the Toyota Customer
Experience Center at (800) 331-4331 or
the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
* Applies to Pennsylvania and Washington vehicles equipped with a California Certified Emission Control Warranty.
† Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
California Emission Control Warranty
WARRANTY
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