2012 TOYOTA PRIUS PHV service

187
1-9. Safety information
1
Before driving
PRIUS PHV_OM_OM47818U_(U)
Your vehicle is equipped with
ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU) controls ai rbag deployment based on infor-
mation obtained from the sensors etc. shown in the system compo-
nents diagram above. This inform ation includes crash severity and
occupant information. As the air bags deploy, a chemical reaction in
the inflators quickly fills the airbags with nontoxic gas to help restrain
the motion of the occupants.
■ If the SRS airbags deploy (inflate)
● Bruising and slight abrasions may result from contact with a deploying
(inflating) SRS airbag.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator)
as well as the front seats, parts of the front and rear pillars, and roof side
rails, may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event
of a severe rear-end collision, the system is designed to send an emer-
gency call to the response center, notifying them of the vehicle’s location
(without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 415)

349
2-5. Driving information
PRIUS PHV_OM_OM47818U_(U)
2
When driving
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspec t the condition of the 12-volt
battery.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.

415
3-5. Other interior features
PRIUS PHV_OM_OM47818U_(U)
3
Interior features
Safety Connect
: If equipped
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS) data and embedded cellular tech-
nology to provide safety and security features to subscribers. Safety
Connect is supported by Toyota ’s designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect servi ce, you are agreeing to be bound
by the Telematics Subscription Serv ice Agreement and its Terms and
Conditions, as in effect and amende d from time to time, a current
copy of which is available at Toyota.com. All use of the Safety Con-
nect service is subject to such then-applicable Terms and Condi-
tions.
■ System components
LED light indicators
“SOS” button
Microphone

416 3-5. Other interior features
PRIUS PHV_OM_OM47818U_(U)
■Services
Subscribers have the following Sa fety Connect services avail-
able:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency
service providers. ( P. 418)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 419)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 419)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 419)
■ Subscription
After you have signed the Telema tics Subscription Service
Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Toyota dealer, call 1-800-25-TOYOTA (1-800-255-3987) or
push the “SOS” button in your vehicle for further subscription
details.

417
3-5. Other interior features
PRIUS PHV_OM_OM47818U_(U)
3
Interior features
■
Safety Connect Services Information
● Phone calls using the vehicles Bluetooth
® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection avail-
ability, and GPS satellite signal reception, which can limit the ability to
reach the response center or receive emergency service support. Enroll-
ment and Telematics Subscription Service Agreement required. A variety
of subscription terms is available; charges vary by subscription term
selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecom-
munications Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
■ Safety Connect backup battery depletion
An exclusive backup battery is built in to assist the Automatic Collision Noti-
fication, which is activated when impact above a certain level is applied to
the vehicle, or when the airbags operate. This battery is a primary battery,
and cannot be charged. The red LED indicator will flash to indicate that the
battery should be replaced.
The backup battery will need to be replaced if the Automatic Collision Notifi-
cation operates for 60 seconds or more. For replacement, consult your Toy-
ota dealer.

418 3-5. Other interior features
PRIUS PHV_OM_OM47818U_(U)
Safety Connect LED light IndicatorsWhen the “POWER” switch is turned to ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indi-
cator light comes on, indicating that the service is active.
The following indicator light patter ns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at v ehicle start-up) = System malfunc-
tion (contact your Toyota dealer)
● No indicator light (off) = Safe ty Connect service not active
Safety Connect services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision,
the system is design ed to automatically call the response center.
The responding agent receives th e vehicle’s location and attempts
to speak with the vehicle occup ants to assess the level of emer-
gency. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency, contacts the nearest
emergency services provider to describe the situation, and
requests that assistance be sent to the location.

419
3-5. Other interior features
PRIUS PHV_OM_OM47818U_(U)
3
Interior features
■
Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safe ty Connect response center at 1-
800-25-TOYOTA (1-800-255-3987) and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deliv ery, etc. For a description of the
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

Maintenance and care4
423
PRIUS PHV_OM_OM47818U_(U)
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 424
Cleaning and protecting the vehicle interior .......... 428
4-2. Maintenance Maintenance requirements .................. 431
General maintenance....... 434
Emission inspection and maintenance (I/M)
programs ........................ 438
4-3. Do-it-yourself maintenance Do-it-yourself service precautions .................... 439
Hood ................................ 442
Positioning a floor jack ..... 445
Replacing the tire ............. 448
Engine compartment ........ 459
12-volt battery .................. 471
Tires ................................. 476
Tire inflation pressure ...... 486
Wheels ............................. 490
Electronic key battery....... 493
Checking and replacing fuses .............................. 495
Light bulbs........................ 507