
5
When trouble arises
429
5-1. Essential information
CAUTION
■
Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● Do not turn the engine switch off (vehicles without a smart key system) or
the “POWER” switch off (vehicles with a smart key system).
This may lead to accidents because the steering wheel will be locked and
you will not be able to operate the steering wheel.
● If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
■To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission in emergency
towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission.

5
When trouble arises
457
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
*: Jack handle, wheel nut wrench and towing eyelet
Jack
Spare tire
Tool bag*
Spare wheel
cushions
Luggage floor
cover

458 5-2. Steps to take in an emergency
Taking out the jackMove the driver seat to the front
most position.
Push the tabs in and remove the
cover by pulling it towards you.
For tightening
For loosening
STEP1
STEP2
STEP3

5
When trouble arises
463
5-2. Steps to take in an emergency
Lower the vehicle.
Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the tire jack and all tools.
Stow the flat tire in the luggage
compartment as shown in the
illustration.
Stow the spare wheel cushions and luggage floor cover in the
luggage compartment.
STEP3
STEP4
STEP5
STEP6
STEP7

5
When trouble arises
485
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striki ng other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Shift the shift lever to P and set the parking brake. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5

541
Alphabetical index
Bluetooth® phone
Making a phone call ............. 300
Set up ................................... 311
Bottle holders .......................... 327
Brake Fluid...................................... 497
Parking brake ....................... 177
Brake assist ............................. 219
Break-in tips ............................ 149
Care
Exterior ................................. 342
Interior .................................. 345
Seat belts ............................. 345
Cargo capacity ........................ 224
CD player ................................. 254
Chains ...................................... 229
Child-protectors ........................ 67
Child restraint system Booster seats, definition ....... 134
Booster seats, installation .... 138
Convertible seats, definition............................. 134
Convertible seats, installation .......................... 138
Front passenger occupant classification system .......... 129
Infant seat, definition ............ 134
Infant seats, installation ........ 138
Installing CRS with LATCH system ..... .............. 139
Installing CRS with seat belts............................ 140
Installing CRS with
top tether straps ................. 144
Child safety Airbag precautions ............... 124
Child-protectors ...................... 67
Child restraint system ........... 134
How your child should
wear the seat belt................. 88
Installing child restraints ....... 138
Moon roof precautions.......... 104 Power window lock switch.......98
Power window precautions ...100
Removed key battery
precautions .........................399
Seat belt extender
precautions ...........................92
Seat belt precautions ..............89
Seat heater precautions ........335
12-volt battery precautions .................377, 479
Cleaning
Exterior ..................................342
Interior ...................................345
Seat belts ..............................345
Clock .........................................187
Coat hooks ...............................336
Condenser ................................371
Console box .............................322
Cooling system Hybrid system overheating....480
Cord hook .................................270
Cruise control...........................215
Cup holders ..............................326
Curtain shield airbags .............115
Customizable features.............516
Daytime running light system ....................................204
Defogger Rear window .........................245
Side mirrors ...........................245
Dimension.................................490
Dinghy towing ..........................234
Display Energy flow .............................35
Multi-information display .......185
Trip information .....................185
Warning message .................441
Do-it-yourself main tenance.....356
C
D

542 Alphabetical index
DoorsBack door ................................71
Door lock ..................... 47, 61, 65
Door windows..........................98
Rear door child protector.........67
Side doors ...............................65
Side mirrors .............................96
Driver’s seat belt reminder
light ......................................... 433
Driving Break-in tips .......................... 149
Correct posture ..................... 113
Procedures ............................ 148
Winter driving tips.................. 229
Eco drive mode ........................ 174
Electric power steering ........... 219
Electronic key If the electronic key does
not operate properly............ 473
Emergency flashers Switch.................................... 424
Emergency, in case of If a warning buzzer sounds ................................ 431
If a warning light turns on ............................... 431
If a warning message is
displayed............................. 441
If the electronic key does not operate properly............ 473
If the hybrid system will not start ............................... 469
If the shift lever cannot
be shifted from P................. 471
If the vehicle becomes stuck ................................... 485
If the vehicle 12-volt battery is discharged........... 475 If you have a flat tire ............. 457
If you lose your keys ............. 472
If you think something is
wrong .................................. 430
If your vehicle has to
be stopped in an
emergency .......................... 486
If your vehicle needs to
be towed ............................. 425
If your vehicle overheats ....... 480
Engine
Compartment ........................ 364
Engine switch ................ 158, 162
Hood ..................................... 360
How to start the hybrid system ........................ 158, 162
Identification number............. 491
If the hybrid system will
not start............................... 469
Ignition switch ............... 158, 162
Overheating .......................... 480
“POWER” switch ................... 162
Engine coolant
Capacity ................................ 494
Checking ............................... 369
Preparing and checking before winter ....................... 229
E

547
Alphabetical index
Switch
Cruise control ....................... 215
“ECO MODE” switch ............ 174
Emergency flasher switch .... 424
EV drive mode switch ........... 170
Engine switch ............... 158, 162
Fog light switch..................... 206
Hazard light switch ............... 424
Headlight switch ................... 202
Ignition switch ............... 158, 162
Light switches ....................... 202
Power door lock switch........... 65
“POWER” switch .................. 162
Power window switch ............. 98
Rear window wiper and
washer switch .................... 212
Steering wheel audio
switches ............................. 286
Window lock switch ................ 98
Wiper and washer ........ 208, 212
Tail lights Replacing light bulbs ............ 411
Switch ................................... 202
Wattage ................................ 499
Theft deterrent system Immobilizer system............... 110
Theft prevention labels ......... 112
Theft prevention labels ........... 112
Tire inflation pressure ............ 388
Tire information Glossary ............................... 510
Size ...................................... 506
Tire identification number ..... 505
Uniform tire quality grading ............................... 507 Tires
Chains ...................................229
Checking ...............................380
If you have a flat tire ..............457
Inflation pressure...................388
Inflation pressure sensor .......381
Information ............................503
Replacing ..............................457
Rotating tires .........................380
Size .......................................498
Snow tires .............................229
Spare tire...............................457
Tire pressure warning system ........................380, 433
Tools .........................................457
Total load capacity...................228
Towing Dinghy towing........................234
Emergency towing.................425
Trailer towing.........................233
TRAC .........................................219
Traction control........................219
Transmission Hybrid transmission...............173
If the shift lever cannot be shifted from P................. 471
Trip information .......................185
Trip meter .................................179
Turn signal lights Replacing light bulbs .............411
Switch....................................176
Wattage .................................499
USB memory ....................266, 274
T
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