2012 TOYOTA MATRIX transmission

350 4-3. Do-it-yourself maintenance
CAUTION
■When raising your vehicle
Make sure to observe the following to reduce the possibility of death or\
seri-
ous injury.
●When using a floor jack, follow the instructions of the manual provided with
the jack.
● Do not use the jack that was supplied with your vehicle.
● Do not put any part of your body or get underneath the vehicle supported
only by the floor jack.
● Always use floor jack and/or automotive jack stands on a solid, flat, level
surface.
● Do not start the engine while the vehicle is supported by the floor jack.
● Stop the vehicle on level firm ground, firmly set the parking brake and put
the shift lever in P (automatic transmission) or R (manual transmission).
● Make sure to set the floor jack properly at the jack point.
Raising the vehicle with an improperly positioned floor jack will damage
the vehicle and may cause the vehicle to fall off the floor jack.
● Do not raise the vehicle while someone is in the vehicle.
● When raising the vehicle, do not place any objects on top of or underneath
the floor jack.
●Lift up the vehicle using a floor jack
such as the one shown in the illustra-
tion.

5
When trouble arises
405
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from
the front, the vehicle's rear wheels and axles must be in good condi-
tions. ( P. 407, 410)
If they are damaged, use a towing dolly or flat bed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a
towing dolly. ( P. 407, 410)

408 5-1. Essential information
From the rearAutomatic transmission: Use a
towing dolly under the front
wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
When not using a towing dolly,
turn the engine switch to the
“ACC” position and shift the shift
lever to N.
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
■ Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Turn the engine switch to the “ACC” (engine off) or “ON” (engine
running) position.
STEP1
STEP2
STEP3

410 5-1. Essential information
NOTICE
■To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and Active
Torque Control 4WD system (AWD models) when towing using a
wheel-lift type truck (vehicles with an automatic transmission)
■ To prevent damaging the vehicle wh en towing using a wheel-lift type
truck
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
● Vehicles with a manual transmission: Do not tow the vehicle when the
engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheel\
s
straight.
■ Recreational towing (behind motor home, etc.)
Vehicles with an automatic transmission: Never dinghy tow your vehicle to
prevent causing serious damage to the Active Torque Control 4WD system
(AWD models) and transmission. ( P. 181)
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Active Torque Control 4WD
system. Use a towing dolly.

414 5-2. Steps to take in an emergency
Stop the vehicle immediately.The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected immediately.Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
Charging system warning light Indicates a malfunction in the vehicle’s charging system.
Low engine oil pressure warning light Indicates that the engine oil pressure is too low.
Warning lightWarning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
(if equipped).
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.

424
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P (automatic transmission) or R (manual
transmission).
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Spare tire Jack
Wheel
nut
wrench
Jack
handle

5
When trouble arises
439
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Turn the engine switch to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
449
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striking other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
For vehicles with an automatic transmission, be careful not to shift the shift
lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in P (automatic transmission) or N (manual transmis-
sion).
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the D or R position (automatic trans-
mission) or 1 or R position (manual transmission), release
the parking brake and carefully apply the accelerator to free
the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5