2012 TOYOTA HIGHLANDER service

447
4-2. Maintenance
4
Maintenance and care
■
Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedures described below:
Vehicles without smart key system Set the engine switch to the “LOCK” position with the trip meter A
reading shown. ( P. 185)
While pressing the trip meter reset button, set the engine switch to
the “ON” position.
Vehicles with smart key system Set the “ENGINE START STOP” switch OFF with the trip meter A
reading shown. ( P. 185)
While pressing the trip meter reset button, set the “ENGINE START
STOP” switch to the IGNITION ON mode.
Without multi-information display: Continue to press and hold the
button until the trip meter displays “000000”.
With multi-information display: Continue to press and hold the but-
ton until “COMPLETE” appears on the multi-information display.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
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449
4-2. Maintenance
4
Maintenance and care
General maintenance
Engine compartment
ItemsCheck points
Battery Maintenance-free. ( P. 473)
Brake fluid At the correct level? ( P. 472)
Engine coolant At the correct level? ( P. 469)
Engine oil At the correct level? ( P. 466)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
P. 471)
Washer fluid At the correct level? ( P. 477)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supp lement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.

452
4-2. Maintenance
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of th e emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.

468 4-3. Do-it-yourself maintenance
■Engine oil consumption
●The amount of engine oil consumed depends on the oil viscosity, the
quality of the oil and the way the vehicle is driven.
● More oil is consumed under driving conditions such as high speeds and
frequent acceleration and deceleration.
● A new engine consumes more oil.
● When judging the amount of oil consumption, keep in mind that the oil
may have become diluted, making it difficult to judge the true level accu-
rately.
● Oil consumption: Max. 1.1 qt./600 miles, 0.9 Imp. qt./600 miles (1.0 L per
1000 km)
● If your vehicle consume more than 1.1 qt. (1.0 L, 0.9 Imp. qt.) every 600
miles (1000 km), contact your Toyota dealer.
CAUTION
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.

486 4-3. Do-it-yourself maintenance
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
● When replacing tire valve caps, do not use tire valve caps other than those
specified. The cap may become stuck.
■
To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid se alants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 480)
■Do not use puncture sealant sprays to repair flats
Puncture sealant sprays may damage tire pressure warning valves and
transmitters.
■Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads may
cause damage to the tires themselves, as well as the vehicle's wheels
and body.
■If tire inflation pressures become low while driving
Do not continue driving, or your tires and/or wheels may be ruined.

492 4-3. Do-it-yourself maintenance
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure
warning valves and transmitters, make sure to have tires serviced by
your Toyota dealer or other qualified service shop. In addition, make
sure to purchase your tire pressure warning valves and transmitters at
your Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.

5
When trouble arises
519
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing from the fr ont, the vehicle's rear wheels and
axles must be in good condition. (P. 523)
If they are damaged, use a towing dolly or flat bed truck.

5
When trouble arises
553
5-2. Steps to take in an emergency
NOTICE
■Do not drive the vehicle with a flat tire.
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 480)
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Tighten the spare tire clamp bolt to hold the spare wheel carrier by the
hook securely.