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CUSTOMER LOYALTY WC13
TOYOTA MOTOR SALES USA INC
PO BO\f 2991
TORRANCE CA 90\b09-9809
Saf ETy Pr ECau TIO nS
Your Highlander Hybrid has both high-\foltage DC and AC syste\bs as well as a 12-\folt syste\b.
Both DC and AC high \foltage are \fery dangerous and can cause personal injury, se\fere burns,
electric shock and e\fen fatal injury.
To a\foid personal injury, please follow all caution labels attached to high-\foltage parts. Do not
touch or atte\bpt to re\bo\fe or replace any high-\foltage (orange-colored) wiring and connectors.
Do not touch the ser\fice plug, which is on the dri\fer’s side of the \fehicle under the carpeted
flap on the floor next to the second-row bench seat.
If an accident occurs, do not touch any high-\foltage wiring, connectors or parts such as the
in\ferter unit or hybrid \fehicle battery asse\bbly.
Do not touch the potassiu\b hydroxide electrolyte that \bight spill or leak fro\b the hybrid \fehicle
battery as the result of an accident. If potassiu\b hydroxide electrolyte gets on your skin or in
your eyes, neutralize it i\b\bediately with a saturated boric acid solution (ratio: 80 gra\bs boric
acid to two liters water). Seek i\b\bediate \bedical attention.
If a \fehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher.
Toyota reco\b\bends ha\fing \baintenance and repairs for your Highlander Hybrid
perfor\bed by an authorized Toyota dealership. To locate your nearest authorized
Toyota dealership, contact the Toyota Custo\ber Experience Center at (800 ) 331-4331
or log on to \b\b\b.toyota.com .
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 20,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 13-14.
•Battery control module (battery
voltage sensor)
• Hybrid battery
• Hybrid control module (power
management control module)
• Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, valve covers, oil pan,
oil pump, engine mounts, engine control
computer, water pump, fuel pump, seals
and gaskets.
Transaxle/Motor/Generator
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
New Vehicle Limited Warranty
WARRANTY
12Your Warranties in Detail
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Hybrid System
•Battery control module (battery
voltage sensor) (8/80)*
• Battery thermistor
• Electric vehicle junction box
• Generator
• Hybrid battery*
• Hybrid control module (power
management control module) (8/80)*
• Inverter with converter*
• Motor
• System main relay and battery current
sensor
Ignition System
•Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs †
Positive Crankcase Ventilation
(PCV) System
•Oil filler cap
• PCV valve or orifice
Other Parts Used in Above
Systems
•Data link connector (8/80)
• Hoses, clamps, fittings, tubing and
mounting hardware
• Malfunction indicator light and bulb
(8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and
valves
* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
† Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
18Your Warranties in Detail
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Evaporative Control System
•Charcoal canister
• Fuel tank
• Fuel tank solenoid main valve
Hybrid System
•Battery*
• Battery control computer (battery
voltage sensor)*
• HV battery junction block
• HV battery thermistor
• HV control computer*
• Inverter with converter*
• Motor assembly, RR traction with
transaxle
• Transaxle (including motor and
generator)
Ignition System
•Knock sensor
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused by
lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid
for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
* Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail25