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5
When trouble arises
419
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
Vehicles without smart key system Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine. Have the vehi-
cle checked and repaired by your Toyota dealer.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP 1
STEP 2
STEP 1
STEP 2
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430 5-2. Steps to take in an emergency
Follow the correction procedures. (vehicles with smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Interior
buzzerExterior
buzzerWarning lightWarning light/DetailsCorrection procedure
Once (Comes
on for 8
seconds.) Smart key system warning
light
Indicates that the electronic
key is not present when the
“ENGINE START STOP”
switch is pressed. Confirm the
location of the
electronic
key*.
Once3 times
Smart key system warning
light
Indicates that a door other
than the driver’s door has
been opened and closed with
the “ENGINE START STOP”
switch in any mode other
than OFF and the electronic
key outside of the detection
area. Confirm the
location of the
electronic
key.
Once3 times
Smart key system warning
light
Indicates that the driver’s door
has been opened or closed
with the shift lever in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
outside of the detection area. Turn the
“ENGINE
START
STOP” switch
OFF or con-
firm the loca-
tion of the
electronic
key.
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5-2. Steps to take in an emergency
*: If the engine does not start when the electronic key is inside the vehi-
cle, the electronic key battery may be depleted or there may be diffi-
culties receiving the si gnal from the key. (P. 2 9 )
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection procedure
ContinuousContinuous
Smart key system warning
light
Indicates that the driver’s door
has been opened or closed
with the shift lever not in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
outside of the detection area. • Shift the shift
lever to P.
• Confirm the location of the
electronic
key.
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444
5-2. Steps to take in an emergency
If the engine will not star t
If the engine still does not start after following the correct starting
procedure (P. 131, 135) or releasing the steering lock ( P. 133,
137), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 131, 135)
● There may be a malfunction in the engine immobilizer system.
( P. 8 1 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 450)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
One of the following may be the cause of the problem.
●The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse.
However, an interim measure is available to start the engine.
( P. 445)
● The electronic key battery is depleted. However, an interim
measure is available to start the engine. ( P. 449)
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445
5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START ST OP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about
15 seconds while depressing the brake pedal firmly.
Even if the engine can be start ed using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 450)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3
STEP 4
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446
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to the ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
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5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer. For vehicles
with the smart key system, bring the other key and the key number
stamped on the key number plate. For vehicles without the smart key
system, bring a master key and the key number stamped on the key
number plate.
Page 448 of 529
448
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors and opening the trunk with the
mechanical keyDoors Using the mechanical key (P.
23) in order to perform the fol-
lowing operations.
Locks all doors
Unlocks doors
Turning the key rearward unlocks
the driver’s door. Turning the
mechanical key ( P. 23) once
again within 3 seconds unlocks
the other doors.
Trunk
Turn the mechanical key (P.
23) clockwise to open.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 29) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and trunk can be
opened or the engine can be st arted by following the procedure
below.