Page 690 of 772
690 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
The starter motor does not turn over (vehicles with smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(P. 691)
The starter motor does not turn over, the personal/interior
lights and headlights do not turn on, or the horn does not
sound
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 705)
There may be a malfunction in the steering lock system. (vehi-
cles with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown.
Page 693 of 772

5
693
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the parking brake cannot be released
Releasing the parking brake manually (sedan)
Lift the luggage mat. (P. 506)
Take out the parking brake release tool from the trunk.
(P. 648, 676)
In the event that the battery is discharged or switch operation does
not release the parking brake, the parking brake can be released
manually using the procedure below. This procedure should be per-
formed only if necessary, such as in an emergency.
If the switch cannot be operated even when the battery is normal, the
parking brake system may be malfunctioning. Have the vehicle
inspected by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional immediately.
Before releasing the parking brake manually
Vehicles with a Multidrive or automatic transmission: Shift the
shift lever to “P”.
Vehicles with a manual transmission: Shift the shift lever to “1”
or “R”.
Vehicles with smart entry & start system: Turn the “ENGINE
START STOP” switch OFF.
Vehicles without smart entry & start system: Turn the engine
switch to the “LOCK” position.
Check that the parking brake indicator is off.
Chock the tires.
Stop the vehicle on a hard, flat surface.
STEP1
STEP2
Page 702 of 772
702
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Locks all doors
Unlocks all doors
An alarm will sound if the alarm is
set. (P. 146)
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted (P. 44) or the
electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be
used. In such cases, the doors can be opened or the engine can be
started by following the procedure below.
Page 704 of 772

704 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)To change “ENGINE START STOP” switch modes: Within 10
seconds of the buzzer sounding, release the brake pedal
(Multidrive or automatic transmission) or clutch pedal (manual
transmission) and press the “ENGINE START STOP” switch.
Modes can be changed each time the switch is pressed.
(P. 212)
To start the engine: Press the “ENGINE START STOP” switch
within 10 seconds after the buzzer sounds, keeping the brake
pedal (Multidrive or automatic transmission) or clutch pedal
(manual transmission) depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Stopping the engine
Shift the shift lever to “P” (Multidrive or automatic transmission) or “N” (man-
ual transmission) and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.
Replacing the key battery
As this procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery depletes.
(P. 564)
Alarm
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. (P. 146)
STEP3
Page 705 of 772
5
705
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle’s battery is discharged.
You can also call any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connect the jumper cables.
Gasoline engine
STEP1
Page 706 of 772
706 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Diesel engine
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
Page 707 of 772

5
707 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart entry & start system: Open and close
any of the doors with the “ENGINE START STOP” switch
OFF.
Vehicles with smart entry & start system: Maintain the
engine speed of the second vehicle and turn the “ENGINE
START STOP” switch to IGNITION ON mode, then start the
vehicle’s engine.
Vehicles without smart entry & start system: Maintain the
engine speed of the second vehicle and turn the engine
switch to the “ON” position, then start the vehicle’s engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional, as soon as possible.STEP2
STEP3
STEP4
STEP5
Page 708 of 772

708 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Starting the engine when the battery is discharged (vehicles with a
Multidrive or automatic transmission)
The engine cannot be started by push-starting.
Avoiding a discharged battery
Turn off the headlights and the audio system while the engine is turned
off.
Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
CAUTION
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
Do not allow open flame or use matches, cigarette lighters or smoke near
the battery.