Page 608 of 772
608 5-1. Essential information
AVENSIS_EE (OM20B44E)
NOTICE
To prevent causing serious damage to the transmission (vehicles with
a Multidrive or automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly (vehicles with a
manual transmission)
Vehicles with smart entry & start system: The “ENGINE START STOP”
switch must not be OFF.
Vehicles without smart entry & start system: The engine switch must not be
“LOCK” position.
To avoid serious damage to your vehicle (vehicles with a Multidrive or
automatic transmission)
Do not use the rear emergency towing
hook.
Page 609 of 772
5
609 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Installing towing eyelets
Remove the eyelet cover.
The eyelet cover has a rotary
mechanism which allows the
cover to be opened by pushing on
the outer side.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3
Page 610 of 772
610 5-1. Essential information
AVENSIS_EE (OM20B44E)
If it is difficult to push the eyelet open
Location of the emergency towing eyelet
P. 648, 662, 676
CAUTION
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely installed,
towing eyelets may come loose during towing. This may lead to accidents
that cause serious injury or even death.
A screwdriver wrapped in cloth can be
used to help open the eyelet.
Put the screwdriver into the inner side of
the hook cover.
Page 611 of 772
5
611 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Towing with a sling-type truck
NOTICE
To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
Page 612 of 772
612 5-1. Essential information
AVENSIS_EE (OM20B44E)
Towing with a wheel-lift type truck from the front
Release the parking brake.
NOTICE
To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 613 of 772
5
613 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Towing with a wheel-lift type truck from the rear
Multidrive or automatic transmis-
sion: Use a towing dolly under
the front wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
Vehicles with smart entry & start
system: When not using a towing
dolly, turn the “ENGINE START
STOP” switch to ACCESSORY
mode and shift the shift lever to
“N”.
Vehicles without smart entry &
start system: When not using a
towing dolly, turn the engine
switch to the “ACC” position and
shift the shift lever to “N”.
Page 648 of 772
648
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If you have a flat tire (vehicles with a spare tire for sedan)
Remove the flat tire and replace it with the spare provided.
Before jacking up the vehicle
Stop the vehicle on a hard, flat surface.
Set the parking brake.
Shift the shift lever to “P” (Multidrive or automatic transmis-
sion) or “R” (manual transmission).
Stop the engine.
Turn on the emergency flashers. (P. 604)
Location of the spare tire, jack and tools
Vehicles with a compact spare tire
Parking brake
release tool
Towing eyeletWheel nut wrench
Spare tire
Jack
Jack handle
Page 649 of 772
5
649 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Vehicles with a standard spare tire
Parking brake
release toolTowing eyelet
Wheel nut wrench
Spare tire
Jack
Jack
handle