Page 703 of 772
5
703 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Changing “ENGINE START STOP” switch modes and starting the
engine
Vehicles with a Multidrive or automatic transmission: Shift the
shift lever to “P” and apply the brakes.
Vehicles with a manual transmission: Shift the shift lever to
“N” and depress the clutch pedal.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened while the key is
touched to the switch.
STEP1
STEP2
Page 704 of 772

704 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)To change “ENGINE START STOP” switch modes: Within 10
seconds of the buzzer sounding, release the brake pedal
(Multidrive or automatic transmission) or clutch pedal (manual
transmission) and press the “ENGINE START STOP” switch.
Modes can be changed each time the switch is pressed.
(P. 212)
To start the engine: Press the “ENGINE START STOP” switch
within 10 seconds after the buzzer sounds, keeping the brake
pedal (Multidrive or automatic transmission) or clutch pedal
(manual transmission) depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Stopping the engine
Shift the shift lever to “P” (Multidrive or automatic transmission) or “N” (man-
ual transmission) and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.
Replacing the key battery
As this procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery depletes.
(P. 564)
Alarm
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. (P. 146)
STEP3
Page 708 of 772

708 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
Starting the engine when the battery is discharged (vehicles with a
Multidrive or automatic transmission)
The engine cannot be started by push-starting.
Avoiding a discharged battery
Turn off the headlights and the audio system while the engine is turned
off.
Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
CAUTION
Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
Make sure the jumper cable is connected to the correct terminal and that it
is not unintentionally in contact with any part other than the intended termi-
nal.
Do not allow the jumper cables to come into contact with the “+” and “-” ter-
minals.
Do not allow open flame or use matches, cigarette lighters or smoke near
the battery.
Page 714 of 772
714
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and put the shift
lever in “P” (Multidrive or automatic transmission) or “N”
(manual transmission).
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the “D” or “R” position (Multidrive or
automatic transmission) or “1” or “R” position (manual
transmission) and carefully apply the accelerator to free the
vehicle.
Turn off the TRC and/or VSC systems if it is difficult to get
out because of TRC and/or VSC operation. (P. 328)STEP1
STEP2
STEP3
STEP4
STEP5
Page 715 of 772
5
715 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
CAUTION
When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striking other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
When shifting the shift lever
Vehicles with a Multidrive or automatic transmission: Be careful not to shift
the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE
To avoid damaging the transmission and other components
Avoid spinning the wheels and do not rev the engine.
If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Page 721 of 772
721 6-1. Specifications
6
Vehicle specifications
AVENSIS_EE (OM20B44E)
*1: Unladen vehicles
*2: 205/60R16 tires
*3: 215/55R17 and 225/45R18 tires
*4: Vehicles with a Multidrive
*5: Vehicles with a manual transmission
*6: ADT270L-AWFEYW and ADT270R-AWFEYW models
The model code is indicated on the manufacturer’s label. (P. 722)
*7: Vehicle category M1 models
*8: Vehicle category N1 models
*9: Vehicles with an automatic transmission
To distinguish the vehicle category, ask any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
Drawbar load 75 kg (165.3 lb.)
Towing capacityWith brake1ZR-FAE engine
1400 kg (3086.4 lb.)
2ZR-FAE engine
1600 kg (3527.3 lb.)
*4
1500 kg (3306.9 lb.)*5
3ZR-FAE engine
1800 kg (3968.3 lb.)
*4
1500 kg (3306.9 lb.)*5
1AD-FTV engine
1600 kg (3527.3 lb.)
2AD-FTV engine
1800 kg (3968.3 lb.)
2AD-FHV engine
1800 kg (3968.3 lb.)
*5
1600 kg (3527.3 lb.)*9
Without brake 500 kg (1102.3 lb.)
Page 727 of 772

727 6-1. Specifications
6
Vehicle specifications
AVENSIS_EE (OM20B44E)
Lubrication system
*: The engine oil capacity is a reference quantity to be used when changing the
engine oil. Warm up and turn off the engine, wait more than 5 minutes, and
check the oil level on the dipstick.
Engine oil selection
“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Toyota rec-
ommends the use of approved “Toyota Genuine Motor Oil”. Another
motor oil of matching quality can also be used.
Gasoline engine
Oil grade:
0W-20, 5W-20, 5W-30 and 10W-30:
API grade SL “Energy-Conserving”, SM “Energy-Conserving”, SN
“Resource-Conserving” or ILSAC multigrade engine oil
15W-40 and 20W-50:
API grade SL, SM or SN multigrade engine oil
Oil capacity
(Drain and refill —
reference
*)
Gasoline engine
Diesel engineWith filter: 4.2 L (4.4 qt., 3.7 Imp.qt.)
Without filter: 3.9 L (4.1 qt., 3.4 Imp.qt.)
1AD-FTV engine (vehicles with DPF cata-
lytic converter)
With filter: 5.9 L (6.2 qt., 5.2 Imp.qt.)
Without filter: 5.5 L (5.8 qt., 4.8 Imp.qt.)
1AD-FTV engine (vehicles without DPF cat-
alytic converter)
With filter: 6.3 L (6.7 qt., 5.5 Imp.qt.)
Without filter: 5.9 L (6.2 qt., 5.2 Imp.qt.)
2AD-FTV and 2AD-FHV engines
With filter: 5.9 L (6.2 qt., 5.2 Imp.qt.)
Without filter: 5.5 L (5.8 qt., 4.8 Imp.qt.)
Page 733 of 772
733 6-1. Specifications
6
Vehicle specifications
AVENSIS_EE (OM20B44E)
Cooling system
Capacity
(reference)
Gasoline
engine
1ZR-FAE engine
6.3 L (6.7 qt., 5.5 Imp.qt.)
2ZR-FAE and 3ZR-FAE engines
Multidrive: 6.2 L (6.6 qt., 5.4 Imp.qt.)
Manual transmission: 6.3 L (6.7 qt., 5.5 Imp.qt.)
Diesel
engine
With power heater
7.8 L (8.2 qt., 6.9 Imp.qt.)
Without power heater
7.4 L (7.8 qt., 6.5 Imp.qt.)
Coolant typeUse either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based non-sil-
icate, non-amine, non-nitrite, and non-borate
coolant with long-life hybrid organic acid technol-
ogy
Do not use plain water alone.