Page 689 of 750

6877-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
The high engine coolant temperature display is shown on the multi-
information display:
The engine may be overheating.
“Hybrid System Overheat” is shown on the multi-information dis-
play:
The power control unit may be overheating.
If the high engine coolant temperature display is shown on the
multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system.
Check to see if steam is coming out from the engine area.
If you see steam:
Stop the hybrid system. Carefully lift the hood after the steam
subsides and then restart the hybrid system.
If you do not see steam:
Leave the hybrid system operating and carefully lift the hood.
Check to see if the cooling fans are operating.
If the fans are operating:
Wait until the high engine coolant temperature display disap-
pears and then stop the hybrid system.
If the fans are not operating:
Stop the hybrid system immediately and call any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If your vehicle overheats (hybrid model)
The following may indicate that your vehicle is overheating:
Correction procedures
1
2
3
Page 690 of 750
6887-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
After the hybrid system has
cooled down sufficiently,
check the engine coolant
level and inspect the cooling
system for leaks.
Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is
unavailable. (P. 709)
Have the vehicle inspected at the nearest authorized Toyota dealer
or repairer, or another duly qualified and equipped professional as
soon as possible.
If “Hybrid System Overheat” is shown on the multi-information
display
Stop the vehicle in a safe place and turn off the air conditioning
system.
Leave the hybrid system operating and carefully lift the hood.
4
5
1
2
Page 691 of 750
6897-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
Check if the cooling fans are operating.
If the fans are operating:
Wait until the “Hybrid System Overheat” message disappears
and then stop the hybrid system.
If the message does not disappear, call any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
If the fans are not operating:
Stop the hybrid system immediately and call any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
After the hybrid system has
cooled down, check the
power control unit coolant
level and inspect the cooling
system for leaks.
Add power control unit cool-
ant if necessary.
Water can be used in an emer-
gency if power control unit cool-
ant is unavailable. (P. 709)
Have the vehicle inspected at the nearest authorized Toyota dealer
or repairer, or another duly qualified and equipped professional as
soon as possible.
3
4
5
Page 692 of 750

6907-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
Overheating
If you observe the following, your vehicle may be overheating:
The high engine coolant temperature is shown on the multi-information dis-
play or a loss of power is experienced.
“Hybrid System Overheat” is shown on the multi-information display.
Steam comes out from under the hood.
CAUTION
When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
Keep hands and clothing away from the fans, etc. while the hybrid system
is operating.
For vehicles with a hybrid system, there are times when the gasoline
engine automatically starts to run or the cooling fans suddenly start to
operate. Do not touch or approach the rotating parts of the belt or fans.
Doing so may lead to fingers, clothes or tools getting caught, resulting in
injury.
Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
NOTICE
When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
To prevent damage to the cooling system
Observe the following precautions:
Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
Do not use commercially available coolant additives.
Page 693 of 750

6917-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
Refuel your vehicle.
Operate the priming pump until
you feel more resistance to
bleed the fuel system.
Start the engine. (P. 254, 258)
If the engine does not start after the above steps have been performed,
wait for 10 seconds and try step 2 and 3 again. If the engine still does not
start, contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
After starting the engine, depress the accelerator pedal lightly until the
engine runs smoothly.
If you run out of fuel and the engine stalls
(diesel engine only)
If you run out of fuel and the engine dies:
1
2
NOTICE
When restarting the engine
Do not crank the engine before refueling and operating the priming pump.
This may damage the engine and fuel system.
Vehicles without a smart entry & start system: Do not crank for more than
30 seconds at a time. This may overheat the starter and wiring system.
3
Page 694 of 750

6927-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
Except hybrid model
Stop the engine. Set the parking brake and shift the shift lever to
P (Multidrive) or N (manual transmission and multi-mode manual
transmission).
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front
wheels to help provide traction.
Restart the engine.
Shift the shift lever to D or R (Multidrive) or 1 or R (manual trans-
mission and multi-mode manual transmission) and release the
parking brake. Then, while exercising caution, depress the accel-
erator pedal.
Hybrid model
Set the parking brake and stop the hybrid system.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide trac-
tion under the tires.
Restart the hybrid system.
Make sure to change the shift position to D or R, release the
parking brake, and then carefully apply the accelerator to free the
vehicle.
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
1
2
3
4
5
Page 695 of 750

6937-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
When it is difficult to free the vehicle (vehicles with a VSC OFF switch)
Press the VSC OFF switch to turn off
TRC.
CAUTION
When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
To avoid damaging the transmission and other components
Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Page 696 of 750
6947-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)