2012 TESLA MODEL S service

INFORMATION ABOUT YOUR MODEL S IS AVAILABLE AT:
www.teslamotors.com/mytesla
To contact Tesla call 1-877-79TESLA (1-877-798-3752)
For Roadside Assistance call 1-866-99TESLA (1-866-998-3752)© 2012 TESLA MOTORS INC. All rights reserved.
All information in this manual and all MODEL S™ software is subject to copyright and other intellectual property rights of Tesla Motors, Inc. and its licensors. This material may not be
modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available upon request. TESLA
MOTORS® is a registered trademark of Tesla Motors, Inc. TESLA™, MODEL S™,
™, the TESLA Crest logo and the TESLA T stylized logo are trademarks of Tesla
Motors, Inc. in the United States and other countries. All other trademarks contained in this manual are the property of their respective owners and their use herein does not imply
sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this manual or on the vehicle is strictly prohibited.

21OWNER SAFETY INFORMATION
UNIFORM TIRE QUALITY GRADINGThe following information relates to the tire grading system developed by
the National Highway Traffic Safety Administration (NHTSA) which will
grade tires by tread wear, traction and temperature performance. Tires
that have deep tread, and winter tires, are exempt from these marking
requirements.Quality gradesWhere applicable, quality grades can be found on the tire sidewall
between the tread shoulder and maximum section width. For example:TREADWEAR 180 TRACTION AA TEMPERATURE AIn addition to the marking requirements, passenger car tires must conform
to Federal Safety Requirements.TreadwearThe treadwear grade is a comparative rating based on the wear rate of the
tire when tested under controlled conditions on a specified government
test course.
For example, a tire graded 150 would wear one and a half times better on
a government test course than a tire graded 100. The relative performance
of tires depends on the actual conditions of their use, however, and may
depart significantly from the norm due to variations in driving habits,
service practices, and differences in road characteristics and climate.TractionThe traction grades, from highest to lowest, are; AA, A, B, and C. These
grades represent a tire’s ability to stop on wet pavement as measured
under controlled conditions on test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance.
WARNINGS:
Defective tires are dangerous. Do not drive if a tire is damaged, excessively
worn, or is inflated to an incorrect pressure. The safety of the vehicle and
occupants will be adversely affected. Check tires regularly for wear and to
ensure there are no cuts, bulges or exposure of the ply/cord structure.
The traction grade assigned to the tire is based on straight-ahead braking
tests, and doesn’t include: acceleration, cornering, hydroplaning or peak
traction characteristics.
TemperatureThe temperature grades are A (the highest), B, and C, representing the
tire’s resistance to the generation of heat and its ability to dissipate heat
when tested under controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the tire to degenerate
and reduce tire life, and excessive temperature can lead to sudden tire
failure.
The grade C corresponds to the minimum level of performance that all
passenger car tires must meet under the Federal Motor Safety Standard
No. 109. Grades B and A represent levels of performance on the laboratory
test wheel that exceed the minimum requirements.
Tire performance decreases at low ambient temperatures, resulting in
reduced grip and increased susceptibility to damage from impacts. In
temperatures below 15° F (-10° C), winter tires are recommended. Contact
Tesla for recommended winter tire specifications.
WARNING: A tire’s temperature grade is established for a tire that is
properly inflated and not overloaded. Excessive speed, under-inflation, or
excessive loading, either separately or in combination, can cause heat
buildup and possible tire failure.
TIRE QUALITY GRADING

24OWNER SAFETY INFORMATION
VEHICLE TELEMATICS/DATA RECORDERSThis vehicle is equipped with electronic modules that monitor and record
data from various vehicle systems, including the motor, Battery, braking
and electrical systems. The electronic modules record information about
various driving and vehicle conditions, including braking, acceleration, trip
and other related information regarding your vehicle and its features such
as charging events and status, the enabling/disabling of various systems,
diagnostic trouble codes, VIN, speed, direction and location.
The data is stored by the vehicle and may be accessed, used and stored
by Tesla service technicians during vehicle servicing or periodically
transmitted to Tesla wirelessly through the vehicle’s telematics system.
This data may be used by Tesla for various purposes, including, but not
limited to, providing you with Tesla telematics services, troubleshooting,
evaluation of your vehicle’s quality, functionality and performance, analysis
and research by Tesla and its partners for the improvement and design
of our vehicles and systems, and as otherwise may be required by law. In
servicing your vehicle, we can potentially resolve issues remotely simply by
reviewing your vehicle’s data log.
Tesla’s telematics services wirelessly transmits vehicle information to
Tesla on a periodic basis. The data is used as described above and will
help ensure the proper maintenance of your vehicle. In the future, Tesla
may develop features that make further use of your vehicle’s telematics
system and the information provided, including features such as charging
reminders, software updates, and remote access to and control of various
systems of your vehicle.Tesla will not disclose the data recorded in your vehicle to any third party
except when:
• An agreement or consent from the vehicle’s owner (or the leasing
company for a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit.
• Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle
owner or identification information.
• Disclosed to a Tesla affiliated company, including their successors or
assigns, or our information systems and data management providers.
In addition, Tesla will not disclosure the data recorded to an owner unless
it pertains to a non-warranty repair service and in this case, will disclose
the data that is related to the repair.
DATA RECORDERS

25OWNER SAFETY INFORMATION
CALIFORNIA PROPOSITION 65
WARNINGS:
Certain vehicle components contain or emit chemicals known to the State
of California to cause cancer and birth defects or other reproductive harm.
In addition, certain fluids contained in vehicles and certain products of
component wear contain or emit chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
Certain components of this vehicle such as airbag modules and seat belt
pretensioners may contain Perchlorate Material. Special handling may be
required for service or vehicle end of life disposal. See:
http://www.dtsc.ca.gov/hazardouswaste/perchlorate.
Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
CONTACTING TESLAFor detailed information about your specific Model S, go to www.
teslamotors.com and log in as an owner. All information about your
Model S is available here.
If you have any further questions or concerns about your Model S, call
1-877-79TESLA (1-877-798-3752).
REPORTING SAFETY DEFECTSUnited StatesIf you believe that Model S has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Tesla Motors.
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or Tesla Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or
write to: Administrator, National Highway Traffic Safety, 1200 New Jersey
Avenue SE., Washington, DC 20590. You can also obtain other information
about motor vehicle safety from http://www.safercar.gov.CanadaIf you believe that your Model S has a defect which could cause a crash
or could cause injury or death, you should immediately inform Transport
Canada, in addition to notifying Tesla. To contact Transport Canada, call
their toll-free number: 1-800-333-0510.
CONTACT INFORMATION