Trailer towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Instructions to follow . . . . . . . . . . . . . . . . . . . . . . 201
Ball coupling of towing bracket* . . . . . . . . . . . . . 202
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Fitting a towing bracket* . . . . . . . . . . . . . . . . . . . 202
Vehicle maintenance and cleaning . . . . . . . . . 205
General notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Care of the vehicle exterior . . . . . . . . . . . . . . . . . . 206
Vehicle interior maintenance . . . . . . . . . . . . . . . . 211
Accessories, parts replacement and
modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Accessories and spare parts . . . . . . . . . . . . . . . . 214
Technical modifications . . . . . . . . . . . . . . . . . . . . 214
Roof aerial* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Mobile phones and two-way radios . . . . . . . . . . . 215
Checking and refilling levels . . . . . . . . . . . . . . . 216
Refuelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Petrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Diesel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Working in the engine compartment . . . . . . . . . . 219
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Washer fluid and windscreen wiper blades . . . . 228
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Vehicle battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Wheels and tyres . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
If and when . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Tools, tyre repair kit and spare wheel . . . . . . . . . 245
Wheel change . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Tyre repair kit (Tyre Mobility System)* . . . . . . . . . 252
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Bulb change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Jump-starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Towing and tow-starting . . . . . . . . . . . . . . . . . . . . 271 Technical Specifications
. . . . . . . . . . . 274
Description of specifications . . . . . . . . . . . . . . . 274
Important information . . . . . . . . . . . . . . . . . . . . . 274
Information on fuel consumption . . . . . . . . . . . . 276
Towing a trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Technical specifications . . . . . . . . . . . . . . . . . . . . 278
Checking fluid levels . . . . . . . . . . . . . . . . . . . . . . . 278
Petrol engine 2.0 155 kW (211 PS) Front-wheel
drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Petrol engine 2.0 155 kW (211 PS) All-wheel
drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Diesel engine 1.6 TDI CR 77 kW (105 PS) DPF
with/without Start-Stop . . . . . . . . . . . . . . . . . . . . 281
Diesel engine 2.0 TDI CR 103 kW (140 PS) DPF
All-wheel drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Diesel engine 2.0 TDI CR 125 kW (170 PS) DPF
All-wheel drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Dimensions and capacities . . . . . . . . . . . . . . . . . 284
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
4Table of Contents
61
Cockpit
Recommended gear display*
This display helps to save fuel.
Fig. 39 Gear display
Use the gear display to save fuel. If you are driving in the correct gear, a dot
will be shown next to the gear display. If you are not in the correct gear, an
arrow will appear next to the gear display indicating whether you should
change up or down.
Note
The gear change indication should not be taken into account the accelera-
tion is required (for example when overtaking).
Odometer or flexible service interval display
Odometer
The left-hand counter in the display registers the total amount of distance
covered by the vehicle. The right-hand counter registers the short journeys. The last digit indicates
steps of 100 metres. The trip recorder counter may be reset by holding
down the reset button for a few seconds.
Service interval display
Vehicles with
Service intervals dependent on time/distance travelled al-
ready have certain service intervals set. The intervals are calculated individ-
ually in vehicles with LongLife service.
The service interval display only indicates the dates of services that include
engine oil change. The dates of all other services, such as Inspection Serv-
ice or brake fluid change, appear in the sticker on the door pillar or in the
Maintenance Programme.
A Service pre-warning will appear in the odometer if a service is due soon. A
“spanner” symbol appears and the display “km” with the distance that can
be driven until the next service appointment is due. The display will change
after approximately 10 seconds. A “clock symbol” appears and the number
of days until the service appointment should be carried out. The following
message is shown in the instrument panel display*: Service in
[XXXX]
kmor
[XXXX]
days
The service message will disappear approximately 20 seconds after the ig-
nition is switched on or the engine is running. The normal display can be
resumed by briefly pressing the reset button on the trip counter or by press-
ing the OK
button on the steering wheel controls.
With the ignition on, you can check the current service message at any mo-
ment in the Vehicle status menu or turning the reset button to access the
service display.
An overdue service is indicated by a minus sign in front of the mileage or
day information.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
193
Intelligent technology
Brake servo
The brake servo increases the pressure you apply to the brake pedal. The
brake servo works only when the engine is running.
WARNING
● When applying the brakes to clean off deposits on the pads and
discs, select a clear, dry road. Be sure not to inconvenience or endanger
other road users. Risk of accident.
● Ensure the vehicle does not move while in neutral, when the engine is
stopped. Failure to do so could result in an accident.
CAUTION
● Never let the brakes “drag” by leaving your foot on the pedal when it is
not necessary to brake. This overheats the brakes, resulting in longer stop-
ping distances and greater wear.
● Before driving down a long, steep gradient, it is advisable to reduce
speed and change to a lower gear (or move the gear lever to a lower gear
position if your vehicle has automatic transmission). This makes use of en-
gine braking and prolongs the service life of the brakes. If you still have to
use the brakes, it is better to brake firmly at intervals than to apply the
brakes continuously.
Note
● If the brake servo is not functioning due to a malfunction, or if the vehi-
cle has to be towed, you will have to press the brake pedal considerably
harder to make up for the lack of servo assistance.
● If you wish to equip the vehicle with accessories such as a front spoiler
or wheel covers, it is important that the flow of air to the front wheels is not
obstructed, otherwise the brakes can overheat. Power steering (servotronic*)
Power steering makes it easier to turn the steering wheel
when the engine is running.
Power steering assists the driver by reducing the force needed to turn the
steering wheel. In cars equipped with servotronic* power steering the de-
gree of power assistance is regulated electronically according to road
speed.
The power steering will keep on working even if the servotronic* device
fails. The degree of power assistance will, however, no longer adapt to dif-
ferent speeds. If the electronic regulating system is not working properly,
this is most noticeable when turning the steering wheel at low speeds (for
instance when parking), as more effort will be required than usual. The fault
should be corrected by a specialised workshop as soon as possible.
Power steering does not work if the engine is off. In this case the steering
wheel requires much more force to turn.
If the steering is held at its turning limit when the vehicle is stationary, this
will place an excessive load on the power steering system. Turning the
steering wheel to its limit places a load on the system, which causes noise.
It will also reduce the idling speed of the engine.
CAUTION
When the engine is running, do not turn the steering wheel to its limit for
more than 15 seconds. Otherwise, there is a risk of damaging the power
steering.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
195
Driving and the environment
Driving and the environment
Running-in Running in a new engine
The engine needs to be run in over the first 1500 km.
Up to 1000 kilometres
– Do not drive at speeds of more than 2/3 the maximum speed.
– Do not accelerate hard.
– Avoid high engine revolutions.
– Do not tow a trailer.
From 1000 to 1500 kilometres
– Speeds can be gradually increased to the maximum road speed
or maximum permissible engine speed (rpm).
During its first few hours of running, the internal friction in the engine is
greater than later on, when all the moving parts have bedded in.
For the sake of the environment
If the engine is run in gently, its life will be increased and its oil consump-
tion reduced. Braking capacity and braking distance
The braking capacity and braking distance are influenced by
driving situations and road conditions.
The efficiency of the brakes depends directly on the
brake pad wear. The
rate of wear of the brake pads depends to a great extent on the conditions
under which the vehicle is operated and the way the vehicle is driven. If you
often drive in town traffic, drive short distances or have a sporty driving
style, we recommend that you have the thickness of your brake pads
checked by an Authorised Service Centre more frequently than recommen-
ded in the Service Plan.
If you drive with wet brakes, for example, after crossing areas of water, in
heavy rainfall or even after washing the vehicle, the effect of the brakes is
lessened as the brake discs are wet or even frozen (in winter). In this case
the brakes should be dried by pressing the brake pedal several times.
WARNING
Longer braking distances and faults in the brake system increase the risk
of accidents.
● New brake pads must be run in and do not have the correct friction
during the first 400 km. However, the reduced braking capacity may be
compensated by pressing on the brake pedal a little harder. This also ap-
plies when the brake pads have to be changed further on.
● If brakes are wet or frozen, or if you are driving on roads which have
been salted, braking power may be lower than normal.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
196Driving and the environment
WARNING (Continued)
● On steep slopes, if brakes are excessively used, they will overheat.
Before driving down a long steep slope, it is advisable to reduce speed
and change down into a lower gear or range (depending on the type of
transmission). This makes use of engine braking and relieves the brakes.
● Never let the brakes “drag” by applying light pressure. Continuous
braking will cause the brakes to overheat and the braking distance will
increase. Apply and then release the brakes alternately.
● Never let the vehicle run with the engine switched off. The braking
distance is increased considerably when the brake servo is not active.
● If the brake fluid loses its viscosity and is subjected to heavy use, va-
pour bubbles can form in the brake system. This reduces the efficiency of
the brakes.
● Non-standard or damaged front spoilers could restrict the airflow to
the brakes and cause them to overheat. Before purchasing accessories
please observe the relevant instructions ⇒ page 214, Technical modifi-
cations.
● If a brake circuit fails, the braking distance will be increased consider-
ably. Contact a specialised workshop immediately and avoid unnecessa-
ry journeys.
Exhaust gas purification system Catalytic converter*
To maintain the useful life of the catalytic converter
– Use only unleaded petrol with petrol engines, as lead damages
the catalytic converter.
– Do not let the fuel get too low in the tank. –
For engine oil changes, do not replenish with too much engine
oil ⇒ page 224, Topping up engine oil .
– Never tow the vehicle to start it, use jump leads if necessary
⇒ page 268.
If you notice misfiring, uneven running or loss of power when the vehicle is
moving, reduce speed immediately and have the vehicle inspected at the
nearest specialised workshop. In general, the exhaust gas warning lamp
will light up when any of the described symptoms occur ⇒ page 76. If this
happens, unburnt fuel can enter the exhaust system and escape into the en-
vironment. The catalytic converter can also be damaged by overheating.
WARNING
The catalytic converter reaches very high temperatures! There is a risk of
fire.
● Never park where the catalytic converter could come into contact with
dry grass or flammable materials under the vehicle.
● Do not apply additional underseal or anti-corrosion coatings to the
exhaust pipes, catalytic converter or the heat shields on the exhaust sys-
tem. These materials could catch fire when the vehicle is being driven.
CAUTION
Never run the fuel tank completely dry because the irregularity of the fuel
supply may cause ignition problems. This allows unburnt fuel to enter the
exhaust system, which could cause overheating and damage the catalytic
converter.
For the sake of the environment
Even when the emission control system is working perfectly, there may be a
smell of sulphur from the exhaust gas under some conditions. This depends
on the sulphur content of the fuel used. Quite often the problem can be
solved by changing to another brand of fuel.
222Checking and refilling levels
WARNING
If the bonnet is not closed properly, it could open while you are driving
and completely obscure your view of the road. Risk of accident.
● After closing the bonnet, always check that it is properly secured. The
bonnet must be flush with the surrounding body panels.
● If you notice that the bonnet latch is not secured when the vehicle is
moving, stop the vehicle immediately and close the bonnet properly.
Risk of accident.
Engine oil General notes
The engine comes with a special, high quality, multi grade oil that can be
used in all seasons of the year except for those regions affected by extreme
cold.
As the use of good quality oil is necessary for the correct operation and long
service life of the engine, when it becomes necessary to replenish or
change the oil, always use an oil that complies to the VW standards.
The specifications (VW standards) set out in the following page should ap-
pear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
We recommend that the oil change, indicated in the Maintenance Pro-
gramme, be performed by an Authorised Service Centre or a specialised
workshop.
The correct oil specifications for your engine are listed in ⇒ page 223, Oil
properties. Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service pro-
grammed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil
change service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it
must only
be used observing the following indications:
● Avoid mixing it with oil for fixed service intervals.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 223 and LongLife oil is not available, it is permitted to top up
(once) with oil for fixed service intervals ⇒ page 223 (up to a maximum of
0.5 litres).
Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for fixed service intervals, which al-
so appear in ⇒ page 223, Oil properties. In this case, your vehicle must be
serviced after a fixed interval of 1 year / 15 000 km (whatever comes first)
⇒ Booklet Maintenance Programme.
● In exceptional circumstances, if the engine oil level is too low
⇒ page 223 and you cannot obtain the oil specified for your vehicle, you
can put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to
0.5 l).
225
Checking and refilling levels
Engine oil specification ⇒ page 222.
WARNING
Oil is highly inflammable! Ensure that no oil comes into contact with hot
engine components when topping up.
CAUTION
If the oil level is above the area A do not start the engine. This could result
in damage to the engine and catalytic converter. Contact a specialised work-
shop.
For the sake of the environment
The oil level must never be above area A. Otherwise oil can be drawn in
through the crankcase breather and escape into the atmosphere via the ex-
haust system.
Changing engine oil
The engine oil must be changed at the intervals given in the
service schedule. We recommend that you have the engine oil changed by an Authorised
Service Centre.
The oil change intervals are shown in the Maintenance Programme.
WARNING
Only change the oil yourself if you have the specialist knowledge re-
quired!
● Before opening the bonnet, read and observe the warnings
⇒ page 219, Safety instructions on working in the engine compartment.
● Wait for the engine to cool down. Hot oil may cause burn injuries.
● Wear eye protection to avoid injuries caused by splashes of oil.
● When removing the oil drain plug with your fingers, keep your arm
horizontal to help prevent oil from running down your arm.
● Wash your skin thoroughly if it comes into contact with engine oil.
● Engine oil is poisonous! Used oil must be stored in a safe place out of
the reach of children.
CAUTION
No additives should be used with engine oil. This could result in engine
damage. Any damage caused by the use of such additives would not be
covered by the factory warranty.
For the sake of the environment
● Because of the disposal problems, the necessary special tools and spe-
cialist knowledge required, we recommend that you have the engine oil and
filter changed by an Authorised Service Centre.
● Never pour oil down drains or into the ground.
● Use a suitable container when draining the used oil. It must be large
enough to hold all the engine oil.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
229
Checking and refilling levels
Changing windscreen wiper blades
If the windscreen wiper blades are in perfect condition, you
will benefit from an improved visibility. Damaged wiper
blades should be replaced immediately.
Fig. 163 Windscreen
wipers in the service po-
sition
Fig. 164 Changing the
front wiper blades To change the blades it is necessary to change the rest position of
the wipers to the service position.
Service position (For changing wiper blades)
–
Ensure that the wiper blades are not frozen.
– Turn ignition on and off and then (before approx. 8 seconds
have elapsed), move the windscreen wiper lever to the intermit-
tent wipe position. The windscreen wipers will move to the serv-
ice position.
Changing the windscreen wiper blades
– Lift the wiper arm away from the windscreen.
– Push the side buttons, free the blade and pull in the direction of
the arrow ⇒ fig. 164
Fitting the wiper blade
– Insert a blade of identical length and design into the wiper arm.
– Slide the blade until it clicks into position.
– Push the wiper arms back against the windscreen.
The windscreen wiper arms return to their original position when the igni-
tion is turned on and the windscreen wiper lever is operated, or when driv-
ing faster than 6 km/h.
If the windscreen wipers smear , they should be replaced if they are dam-
aged, or cleaned if they are soiled.
If this does not produce the desired results, the setting angle of the wind-
screen wiper arms might be incorrect. They should be checked by a special-
ised workshop and corrected if necessary.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications