2012 RAM CHASSIS CAB tow

CAUTION!It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop. Shift automatic
transmission into PARK.
2. Turn OFF the engine.
3. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch). The NEUTRAL indicator light will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL is complete.
7. After the shift is completed and the NEUTRAL light
stays on, release the NEUTRAL button.
8. Start the engine.
9. Shift the transmission into REVERSE.
10. Release the brake pedal for five seconds and ensure
that there is no vehicle movement.
11. Repeat steps 9 and 10 with transmission in DRIVE.
12. Turn OFF the engine.
13. Firmly apply the parking brake.
14. Shift the transmission into PARK.
5 STARTING AND OPERATING 371

CAUTION!Damage to the transmission may occur if the trans-
mission is shifted into PARK with the transfer case in
NEUTRAL and the engine running. With the transfer
case in NEUTRAL, ensure that the engine is OFF
prior to shifting the transmission into PARK.
15. Remove the key fob from the ignition switch.
16. Attach the vehicle to the tow vehicle using a suitable
tow bar.
17. Release the parking brake.
NOTE:
• The transfer case cannot be shifted into NEUTRAL
from the 4WD AUTO (if equipped) position. • Steps 1 through 5 are requirements that must be met
prior to pressing the NEUTRAL button, and must
continue to be met until the shift has been completed.
If any of these requirements are not met prior to
pressing the NEUTRAL button or are no longer met
during the shift, the NEUTRAL indicator light will
flash continuously until all requirements are met or
until the NEUTRAL button is released.
• The ignition switch must be in the ON/RUN position
for a shift to take place and for the position indicator
lights to be operable. If the ignition switch is not in the
ON/RUN position, the shift will not take place and no
position indicator lights will be on or flashing.
• A flashing NEUTRAL indicator light indicates that
shift requirements have not been met.372 STARTING AND OPERATING

Shifting Out Of NEUTRAL – Electronic Shift
Transfer Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch) until the NEUTRAL
indicator light turns off.
7. After the NEUTRAL indicator light turns off, release
the NEUTRAL button. 8. After the NEUTRAL button has been released, the
transfer case will shift to the position indicated by the
selector switch.
NOTE: When shifting out of transfer case NEUTRAL,
turning the engine OFF may be required to avoid gear
clash.
9. Shift the transmission into PARK.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into gear, release the brake
pedal, and check that the vehicle operates normally.
5 STARTING AND OPERATING 373

WHAT TO DO IN EMERGENCIESCONTENTS  Hazard Warning Flashers ................ 376
 Jacking And Tire Changing ............... 376
▫ 3500 Models — If Equipped ............. 377
▫ Preparations For Jacking ............... 378
▫ Jacking Instructions ................... 379
 Hoisting ............................ 388
 Jump-Starting Procedures ................ 388
▫ Preparations For Jump-Start ............. 389 ▫ Jump-Starting Procedure ............... 390
 Freeing A Stuck Vehicle ................. 392
 Emergency Tow Hooks — If Equipped ...... 393
 Shift Lever Override ................... 394
 Towing A Disabled Vehicle ............... 395
▫ Towing Without The Ignition Key Fob ..... 396
▫ Two-Wheel Drive Models .............. 397
▫ Four-Wheel Drive Vehicles .............. 398
6

WARNING! (Continued)• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground. CAUTION!Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools
from storage.
2. Using the wheel wrench, loosen, but do not remove,
the wheel nuts by turning them counterclockwise one
turn while the wheel is still on the ground.
3. When changing the front wheel, assemble the jack
drive tube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle as close to
the tire as possible with the drive tubes extending to the
front. Connect the jack tube extension and wheel wrench.Jack Warning Label380 WHAT TO DO IN EMERGENCIES

4. By rotating the wheel wrench clockwise, raise the
vehicle until the wheel just clears the surface.
WARNING!Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install
the spare wheel and wheel nuts with the cone shaped end
of the nuts toward the wheel on single rear wheel (SRW)
models. On dual rear wheel models (DRW) the lug nuts
are a two-piece assembly with a flat face. Lightly tighten
the nuts. To avoid risk of forcing the vehicle off the jack,
do not fully tighten the nuts until the vehicle has been
lowered. 6. Using the wheel wrench, finish tightening the nuts
using a crisscross pattern. The correct nut tightness is
135 ft lbs (183 N·m) torque for single rear wheel (SRW)
models and 145 ft lbs (197 N·m) for dual rear wheel
models. If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer
or at a service station.
WARNING!A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Al-
ways stow the jack parts and the extra tire and wheel
in the places provided.
7. Install wheel center cap (if equipped) and remove
wheel blocks. Do not install chrome or aluminum wheel
center caps on the spare wheel. This may result in cap
damage.382 WHAT TO DO IN EMERGENCIES

8. Lower the jack to its fully closed position. If the jack
will not lower by turning the dial (thumbwheel) by hand,
it may be necessary to use the jack drive tube in order to
lower the jack. Stow the replaced tire, jack, and tools as
previously described.
9. Adjust the tire pressure when possible.
NOTE: Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated wheel nuts.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground. CAUTION!Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the blade on the
end of the lug wrench to pry the hub cap off. Insert the
blade end into the pry off notch and carefully pop off the
hub cap with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pry off notch of the
rear hub caps. Position the hook and pull out on the
ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap on
6 WHAT TO DO IN EMERGENCIES 383

To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE: When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.388 WHAT TO DO IN EMERGENCIES