2012 RAM CHASSIS CAB service

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov. In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals (no P.O. Boxes).
9 IF YOU NEED CONSUMER ASSISTANCE 477

• Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
• Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment. • Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
• 1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com478 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9 IF YOU NEED CONSUMER ASSISTANCE 479

Carbon Monoxide Warning ............... 78,339
Cargo Light ............................ 152
Cellular Phone ........................ 93,255
Center High Mounted Stop Light ............ 445
Center Lap Belts ......................... 48
Center Seat Storage Compartment ............ 176
Certification Label ....................... 342
Chart, Tire Sizing ........................ 310
Check Engine Light
(Malfunction Indicator Light) ............. 199,403
Checking Your Vehicle For Safety ............. 77
Checks, Safety ........................... 77
Child Restraint ........................ 64,65
Child Restraint Tether Anchors ............. 68,73
Child Seat .............................. 70
Cigar Lighter ........................... 169
Cleaning
Wheels ............................ 432
Climate Control ......................... 256 Clock ............................. 223,232
Cold Weather Operation ................... 274
Compact Disc (CD) Maintenance ............. 255
Compact Spare Tire ...................... 325
Compass .............................. 214
Compass Calibration ..................... 215
Compass Variance ....................... 215
Computer, Trip/Travel .................... 212
Connector
UCI .............................. 246
Universal Consumer Interface (UCI) ....... 246
Console, Overhead ....................... 163
Contract, Service ........................ 475
Coolant Pressure Cap (Radiator Cap) .......... 419
Cooling System ......................... 417
Adding Coolant (Antifreeze) ............. 418
Coolant Capacity ..................... 449
Coolant Level .................... 417,420
Disposal of Used Coolant ............... 420484 INDEX

Drain, Flush, and Refill ................ 417
Inspection .......................... 420
Points to Remember .................. 422
Pressure Cap ........................ 419
Radiator Cap ....................... 419
Selection of Coolant (Antifreeze) ....... 418,450
Cupholders ............................ 172
Customer Assistance ..................... 473
Data Recorder, Event ...................... 63
Daytime Running Lights ................... 153
Dealer Service .......................... 405
Defroster, Rear Window ................... 180
Defroster, Windshield ................ 80,258,264
Delay (Intermittent) Wipers ................. 155
Differential, Limited-Slip .................. 298
Dipsticks
Automatic Transmission ................ 428
Power Steering ...................... 303 Disabled Vehicle Towing ................... 395
Disposal
Antifreeze (Engine Coolant) ............. 420
Door Locks ............................. 30
Door Locks, Automatic .................... 32
Driving
Through Flowing, Rising, or Shallow
Standing Water ...................... 300
Dual Rear Wheels ..................... 334,384
Electric Rear Window Defrost ............... 180
Electrical Power Outlets ................... 165
Electronic Range Select (ERS) ............... 284
Electronic Speed Control (Cruise Control) ...... 160
Electronic Vehicle Information Center (EVIC) .... 203
Electronically Shifted Transfer Case ........... 292
Emergency Brake ........................ 304
10 INDEX 485

Automatic Headlights ................. 148
Brake Warning ...................... 197
Bulb Replacement ................. 442,443
Cap Top Clearance ................... 447
Cargo ............................. 152
Center Mounted Stop .................. 445
Check Engine (Malfunction Indicator) ...... 199
Courtesy/Reading .................... 164
Daytime Running .................... 153
Exterior ............................ 81
Fog ......................... 150,200,445
Four-Wheel Drive Indicator ............. 291
Hazard Warning Flasher ............... 376
Headlights ......................... 148
High Beam ...................... 154,196
High Beam Indicator .................. 196
High Beam/Low Beam Select ............ 154
Illuminated Entry ..................... 20
Instrument Cluster ................... 189 Interior ......................... 150,164
Lights On Reminder .................. 152
Low Fuel .......................... 196
Oil Pressure ........................ 198
Passing ............................ 154
Seat Belt Reminder ................... 202
Security Alarm (Theft Alarm) ............ 192
Service ......................... 442,443
Theft Alarm (Security Alarm) ............ 192
Transfer Case ....................... 291
Turn Signal .................... 81,153,443
Warning (Instrument Cluster Description) . . . 189
Limited-Slip Differential ................ 298,426
Loading Vehicle ......................... 342
Tires .............................. 314
Locks ................................. 30
Automatic Door ...................... 32
Child Protection ...................... 32
Door .............................. 30490 INDEX

Power Door ......................... 31
Lower Anchors and Tether for
CHildren (LATCH) ....................... 68
Lubrication, Body ....................... 412
Lug Nuts ........................... 382,384
Maintenance Free Battery .................. 409
Maintenance Procedures ................... 405
Maintenance Schedule .................... 454
Malfunction Indicator Light (Check Engine) ..... 403
Manual Transmission
Fluid Level Check .................... 427
Lubricant Selection ................... 451
Manual, Service ......................... 477
Memory Seat ........................... 140
Mini-Trip Computer ...................... 212
Mirrors ................................ 87
Automatic Dimming ................... 87
Electric Powered ...................... 90 Heated ............................. 91
Memory ........................... 140
Outside ............................ 88
Rearview ........................... 87
Trailer Towing ....................... 92
Modifications/Alterations, Vehicle ............. 7
Mopar Parts ......................... 404,476
Multi-Function Control Lever ............... 153
New Vehicle Break-In Period ................ 77
Occupant Restraints ................... 38,57,60
Occupant Restraints (Sedan) ................. 57
Octane Rating, Gasoline (Fuel) .............. 335
Odometer ............................. 192
Trip .............................. 192
Oil Change Indicator .................. 194,210
Oil Change Indicator, Reset .............. 194,210
10 INDEX 491

Safety Checks Inside Vehicle ................. 79
Safety Checks Outside Vehicle ............... 81
Safety Defects, Reporting .................. 476
Safety Information, Tire ................... 309
Safety Tips ............................. 77
Safety, Exhaust Gas ....................... 78
Satellite Radio Antenna ................... 243
Schedule, Maintenance .................... 454
Seat Belt Maintenance .................... 435
Seat Belt Reminder ....................... 51
Seat Belts .......................... 38,39,79
Adjustable Upper Shoulder Anchorage ...... 48
And Pregnant Women .................. 52
Child Restraint ..................... 64,68
Extender ........................... 52
Front Seat .......................... 39
Inspection .......................... 79
Reminder .......................... 202 Seats .............................. 128,140
Adjustment ......................... 128
Child .............................. 68
Heated ............................ 132
Memory ........................... 140
Power ............................ 128
Reclining .......................... 137
Security Alarm (Theft Alarm) ................ 19
Selection of Coolant (Antifreeze) .......... 418,450
Sentry Key (Immobilizer) ................... 16
Sentry Key Programming ................... 18
Sentry Key Replacement ................... 17
Service Assistance ....................... 473
Service Contract ......................... 475
Service Manuals ........................ 477
Setting the Clock ..................... 223,232
Settings, Personal ........................ 216
Shift Lever Override ...................... 394494 INDEX