2012 Ram Cargo Van phone

You may register your Unwiredwireless headphones
online at www.unwiredtechnology.com or by phone at
1-888-293-3332.
System Information
Shared Modes
This allows the VES™ to output radio sources to the
headphones and the radio to output VES™ sources to the
vehicle speakers. When the radio and VES™ channel 1 or
2 are in the same (shared) mode, a VES™ icon will be
visible on the radio’s display for that channel, and the
shared icon will be visible on the VES™ screen. When in
shared mode, the same audio source is heard in the
shared headphone channel 1 or channel 2.
If the radio functions (FM, AM, or SAT) are in the shared
mode with the VES™, only the radio is able to control the
radio functions. In this case, VES™ can share the radio
mode, but not change stations until the radio mode is
changed to a mode that is different from the VES™ selected radio mode. When shared, the radio has priority
over the VES™ or all radio modes (FM, AM, and SAT).
The VES™ has the ability to switch tuner (AM/FM),
SEEK, SCAN, TUNE, and recall presets in radio modes as
long as it is not in shared mode.
When in shared disc mode both the radio and the VES™
have control of the video functions. The VES™ has the
ability to control the following video modes:
1. CD: Ability to Fast Forward, Rewind, Scan, and Track
Up/Down.
2. CD Changer (in radio): Ability to Disk Up/Down and
program all listed CD controls (Fast Forward, Rewind,
Scan, and Track Up/Down).
The VES™ can even control radio modes or video modes
while the radio is turned off. The VES™ can access the
radio modes or disc modes by navigating to those modes
on the VES™ and activating a radio mode or disc mode.
376 UNDERSTANDING YOUR INSTRUMENT PANEL

If the screen is closed and there is no audio heard, verify
that the headphones are turned on (the ON indicator is
illuminated) and the headphone selector switch is on the
desired channel. If the headphones are turned on, press
the remote control’s power button to turn audio on. If
audio is still not heard, check that fully charged batteries
are installed in the headphones.
Disc Formats
The VES™ DVD player is capable of playing the follow-
ing types of discs (12 mm or 8 mm diameter):
•DVD-Video discs (MPEG-2 video compression) (see
notes about DVD Region Codes)
•DVD-Audio discs (2 channel audio output only)
•Audio Compact Discs (CDs)
•CD Data discs with MP3 and WMA compressed audio
format files
•Video CDs (MPEG-1 video compression)
DVD Region Codes
The VES™ DVD player and many DVD discs are coded
by geographic region. These region codes must match in
order for the disc to play. If the region code for the DVD
disc does not match the region code for the player, the
disc will not play and will be ejected.
DVD Audio Support
When a DVD-Audio disc is inserted in the VES™ DVD
player, the DVD-Audio title on the disc is played by
default (most DVD-Audio discs also have a Video title,
but the Video title is ignored). All multi-channel program
material is automatically mixed down to two channels,
which may result in a lowered apparent volume level. If
you increase the volume level to account for this change
in level, remember to lower the volume before changing
the disc or to another mode.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 381

CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the
surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch-
ing the disc.
4. Do not use solvents such as benzene, thinner, cleaners,
or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.NOTE:
If you experience difficulty in playing a particu-
lar disc, it may be damaged (i.e., scratched, reflective
coating removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect™ (if equipped).
392 UNDERSTANDING YOUR INSTRUMENT PANEL

8. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the booster battery.
9. Disconnect the positive (+)end of the jumper cable
from the positive (+)post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved by a rocking motion. Turn your
steering wheel right and left to clear the area around the
front wheels. Then move the shift lever back and forth
between DRIVE and REVERSE. Using minimal accelera-
tor pedal pressure to maintain the rocking motion, with-
out spinning the wheels, is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
536 WHAT TO DO IN EMERGENCIES

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423–6343
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
612 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 615

Caps, FillerFuel .............................. 490
Oil (Engine) ........................ 552
Power Steering ...................... 438
Radiator (Coolant Pressure) ............. 565
Car Washes ............................ 572
Carbon Monoxide Warning ..............100,486
Cargo (Vehicle Loading) ................... 260
Cargo Compartment Luggage Carrier ..................... 271
Caution, Exhaust Gas ...................... 51
Cellular Phone ....................... 125,392
Center High Mounted Stop Light ............ 588
Chains, Tire ............................ 470
Changing A Flat Tire ..................... 514
Chart, Tire Sizing ........................ 453
Check Engine Light
(Malfunction Indicator Light) .............291,547
Checking Your Vehicle For Safety ............. 99Checks, Safety
........................... 99
Child Restraint ...................... 85,86,87
Child Restraint Tether Anchors ............... 90
Child Safety Locks ........................ 46
Child Seat .............................. 89
Clean Air Gasoline ....................... 482
Cleaning Wheels ............................ 573
Climate Control ......................... 393
Clock ............................. 323,332
Coat Hook ............................ 260
Coin Holder ........................... 261
Cold Weather Operation ................... 420
Compact Disc (CD) Maintenance ............. 392
Compact Spare Tire ...................... 465
Compass .............................. 313
Compass Calibration ..................... 314
Compass Variance ....................... 314
Computer, Trip/Travel .................... 311
622 INDEX

Fuses................................ 578
Garage Door Opener (HomeLink®) ........... 231
Gas Cap (Fuel Filler Cap) ............490,492,546
Gasoline (Fuel) ......................... 482
Conserving ......................... 310
Gasoline, Clean Air ...................... 482
Gasoline, Reformulated ................... 482
Gauges Coolant Temperature .................. 296
Fuel .............................. 293
Speedometer ........................ 293
Tachometer ......................... 286
Gear Ranges ........................... 427
Gear Select Lever Override ................. 537
General Information ...............17,28,155,481
Glass Cleaning .......................... 576
Gross Axle Weight Rating ...............493,496
Gross Vehicle Weight Rating .............493,495Hands-Free Phone (Uconnect™)
............. 125
Hazard Driving Through Flowing, Rising, or Shallow
Standing Water ...................... 435
Hazard Warning Flasher ................... 513
Head Restraints ......................... 167
Headlights Bulb Replacement .................... 586
Cleaning ........................... 575
Lights On Reminder .................. 200
Passing ............................ 204
Replacing .......................... 586
Time Delay ......................... 199
Washers ........................... 199
Heated Mirrors ......................... 115
Heated Seats ........................... 163
Heater ............................... 393
Heater, Engine Block ..................... 422
High Beam/Low Beam Select (Dimmer) Switch . . 204
10
INDEX 627