2012 MERCEDES-BENZ SPRINTER towing

Doorway lamp
Changing bulbs .............................. 238
Driver's door and co-driver's door
.....56
Driving abroad ................................... 138
Driving off-road ................................. 138
Driving on rough terrain see Driving off-road ....................... 138
Driving safety system
ASR (Acceleration Skid Control) ...... 48
EBD (Electronic Brake force
Distribution) ..................................... 48
ESP ®
(Electronic Stability
Program) .......................................... 50
Important safety information ........... 47
Driving safety systems
ABS (Anti-lock Braking System) ....... 47
BAS (Brake Assist System) ..............48
Overview .......................................... 47
Driving system .................................. 117
Malfunctions .................................. 215
Rear view camera .......................... 122
Driving systems
Cruise control ................................ 118
PARKTRONIC ................................. 119
Driving tips ........................................ 138
Driving abroad ............................... 138
Pulling away ................................... 110
Stopping the vehicle and
switching off the engine ................. 111
Towing a trailer .............................. 150E
EBD (Electronic Brake force
Distribution) Function/notes ................................ 48
Indicator lamps

.............................. 187
Electrical/electronic devices
Communications equipment ..........133
Electrical/electronic equipment
Retrofitting .................................... 277
Electrical closing assist ......................57
Electrical heater booster system ....... 98
Electrical system ................................. 88
Electronic Brake force see EBD
Electronic Stability Program
see ESP ®
e mark
................................................ 277
Emergency equipment ...................... 182
Emergency exit window .....................45
Emergency tensioning device Function ........................................... 35
Safety guidelines

............................. 37
Engine
Check engine indicator lamp ......... 194
Electronics ..................................... 276
Maximum speeds ........................... 280
Wash .............................................. 165
Engine oil ........................................... 156
Adding ........................................... 173
Checking the oil level (on-board
computer) ...................................... 171
Checking the oil level using the
dipstick .......................................... 172
Consumption ................................. 141
Display message ............................ 207
Mixing ............................................ 157
Oil change ...................................... 156
SAE classification .......................... 157
Warning lamp ................................. 192
Engine oil filler neck .........................169
Error memory see Message memory (vehicles
with steering wheel buttons) ............ 78
ESP ®
(Electronic Stability
Program) .............................................. 50
Exhaust gas aftertreatment .............116
DEF capacities ............................... 287
DEF level indicator .........................116
DEF reducing agent ............... 116, 155
Diesel Exhaust Fluid (DEF) ............. 155
Display message ...........199, 202, 204
Indicator lamp ................................ 190
Malfunction ........... 195, 199, 202, 204
Refilling DEF .................................. 143
Exterior lighting
Bulb failure indicator ........................89
Changing bulbs .............................. 233
Daytime running lamp mode
(vehicles without steering wheel
buttons) ........................................... 74
Daytime running lamp mode
(vehicles with steering wheel
buttons) ........................................... 82 Index
7

Telephone
........................................ 86
Trip computer .................................. 85
Message memory (vehicles with
steering wheel buttons) .....................78
Messages Vehicles without steering wheel
buttons .......................................... 199
Vehicles with steering wheel
buttons .......................................... 201
Mirrors
Exterior mirrors ................................ 70
Rear-view mirror .............................. 69
Mobile phone
..................................... 134
Display message ............................ 207
Installation ..................................... 277
Monitor
see Rear view camera .................... 122O
Occupant safety Children in the vehicle .....................41
System overview .............................. 32
Odometer
Setting the unit (vehicles with
steering wheel buttons) ................... 80
On-board computer
Vehicles without steering wheel
buttons ............................................ 72
Vehicles with steering wheel
buttons ............................................ 74
Opening/closing the windows ...........60
Outside temperature display Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 77
Overhead control panel
Overview .......................................... 27
Overrevving range ............................... 71
Overview Menus (Vehicles with steering
wheel buttons) ................................. 76P
Paint code number ............................ 277
Paper holder ...................................... 131Parking
see Stopping the vehicle and
switching off the engine ................. 111
Parking aid
see PARKTRONIC

Parking brake .................................... 112
Display message ............................ 206
Parking lamp
Changing bulbs .............................. 235
Parking lamps ...................................... 89
PARKTRONIC ...................................... 119 Activating/deactivating ................. 122
Cleaning the sensors ..................... 163
Indicator lamp ................................ 215
Malfunction .................................... 215
Range of the sensors ..................... 120
Roll-back warning .......................... 122
Trailer towing ................................. 122
Warning display .....................121, 215
Partition sliding door .......................... 59
Perimeter lamp Changing bulbs .............................. 237
Perimeter lamps
Changing bulbs .............................. 238
Poly-V-belt
Malfunction .................................... 191
Power supply
Battery isolating switch .................... 87
Power supply (trailer) ....................... 153
Power windows ................................... 60
Practical advice Auxiliary heating ............................ 216
Central locking system .................. 217
Engine ............................................ 212
Fuel and fuel tank ..........................220
Headlamps and turn signals ..........219
Windshield wipers .......................... 219
Preparing for a journey .....................108
Checks in the vehicle ..................... 108
Visual check of the vehicle
exterior .......................................... 10810
Index

DOT (Department of
Transportation) (definition) ............
269
Flat tire .......................................... 221
GAWR (Gross Axle
Weight Rating)
(definition) ..................................... 269
GVW (Gross Vehicle Weight)
(definition) ..................................... 269
GVWR (Gross Vehicle Weight
Rating) (definition) .........................269
Increased vehicle weight due to
optional equipment (definition) ...... 269
Kilopascal (kPa) (definition) ........... 270
Labeling (overview) ........................ 266
Load bearing index (definition) ...... 271
Maximum loaded vehicle weight
(definition) ..................................... 270
Maximum load on a tire
(definition) ..................................... 270
Maximum permissible tire
pressure (definition) ....................... 270
Maximum tire load ......................... 265
Maximum tire load (definition) .......270
Optional equipment weight
(definition) ..................................... 270
PSI (pounds per square inch)
(definition) ..................................... 270
Replacing ....................................... 271
Service life ..................................... 254
Sidewall (definition) .......................270
Speed index (definition) ................. 269
Storing ........................................... 273
Structure and characteristics
(definition) ..................................... 268
TIN (Tire Identification Number)
(definition) ..................................... 271
Tire bead (definition) ......................270
Tire pressure (definition) ................ 270
Tire pressures (recommended) ...... 269
Tire size (data) ............................... 280
Tire size designation, load-bearing
capacity, speed index .................... 266
Tire tread ....................................... 253
Tire tread (definition) .....................270
Total load limit (definition) ............. 271
Traction (definition) ....................... 271
Uniform Tire Quality Grading
Standards (definition) .................... 269
Unladen weight (definition) ............ 270valve, Snap-In ................................
252
Wear indicator (definition) .............271
Wheel rim (definition) .................... 269
Tires
and wheels (important safety
information) ....................................... 252
tire sealant Storage location ............................ 184
Using ............................................. 222
Tools
see Vehicle tool kit ........................ 182
Top speed
Technical data ............................... 280
Top Tether ............................................ 44
Touchshift .......................................... 114
Tow-away protection .......................... 62
Towing ................................................ 248
Towing a trailer Driving tips .................................... 150
Towing eye ......................................... 249
Tow-starting ....................................... 248
Trailer Brake force booster malfunction ... 188
Coupling up ................................... 150
Decoupling ..................................... 152
Power supply ................................. 153
Towing ........................................... 151
Towing with PARKTRONIC .............122
Trailer tow hitch ............................. 284
Trailer coupling
Permitted weights and loads ......... 285
Trailer hitch ....................................... 284
Trailer loads and drawbar
noseweights ...................................... 152
Transmission oil ................................ 158
Transport by rail ................................ 140
Transporting Load distribution ...................146, 152
Loading .......................................... 144
Securing a load .............................. 146
Trip computer (vehicles with
steering wheel buttons) .....................85
Trip meter ............................................ 73
see Trip odometer
Trip odometer
Resetting ......................................... 7214
Index

Troubleshooting
Automatic transmission .................214
Driving systems
............................. 215
Turn signals ......................................... 90
Changing bulbs .............. 235, 236, 237
Two-way radio
Installation ..................................... 277U
Unlocking With button ...................................... 55
With key ........................................... 52V
Vehicle Assemblies .................................... 174
Cleaning ......................................... 162
Dimensions .................................... 280
Electronics

..................................... 276
Individual settings (vehicles with
steering wheel buttons) ................... 78
Loading .......................................... 261
Towing ........................................... 248
Tow-starting ................................... 248
Transporting .................................. 250
Weights .......................................... 280
Vehicle identification number .......... 277
Vehicle identification plates ............277
Vehicle key Malfunction .................................... 217
Vehicle tool kit .................................. 182
Voltage supply Fuses ............................................. 239W
Warning and indicator lamp Diesel Exhaust Fluid (DEF) ............. 190
Warning and indicator lamps .............24
PARKTRONIC ................................. 215
Seat belt ........................................ 196
Warning lamp .................................... 183
Warning tones ................................... 212
Warning triangle ................................ 183
Washer fluid Display message ............................ 208
Indicator lamp ................................

196Topping up .....................................
171
Wiping with ...................................... 95
Wheel
Changing ....................................... 229
Rim size ......................................... 280
Spare wheel ................................... 185
Wheel chock

...................................... 229
Wheel nuts/wheel bolts Retightening .................................. 233
Tightening torque ........................... 232
Wheels
Changing/replacing .......................271
Checking ........................................ 253
Storing ........................................... 273
Wheel size/tire size ....................... 280
Window curtain air bag ....................... 41
Windows
Cleaning ......................................... 162
Cleaning the windshield ................. 163
Washing system ....................... 95, 171
Windshield
Cleaning ......................................... 163
Windshield heater ............................... 95
windshield heating Malfunction .................................... 211
Windshield washer fluid
Indicator lamp ................................ 196
Windshield wipers ............................... 94
Malfunction .................................... 219
Rain/light sensor ............................. 94
Replacing the wiper blades ............ 174
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ............................. 84
Winter diesel ..................................... 154
Winter operation ....................... 153, 254
Winter tires M+S tires ....................................... 254
Working speed governor (ADR) ........ 117 X
Xenon headlamps see Bi-Xenon headlamps

Index
15

Locking and unlocking manually
Using the central locking button, you can
centrally lock/unlock
either
the entire vehicle
or just the sliding doors and rear doors from
the inside. X
To lock/unlock the entire vehicle: press
upper section 0046 of the central locking
button when the doors are closed.
When the entire vehicle is locked, the
indicator lamp in

the central locking button
lights up.
i If the key is in position 0 or no longer in
the ignition lock, the indicator lamp in the
central locking button remains lit for five
seconds.
X To lock/unlock the sliding doors and
rear doors: press lower section 0047 of the
central locking button when the doors are
closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the central
locking button lights up.
Automatic locking General notes
The vehicle locks automatically as standard
once a speed of 9 mph (15 km/h) has been
reached. Depending on the vehicle's
equipment, the doors may be locked
automatically once the ignition is switched
on. You can find out more about the
automatic locking
mechanism

of your vehicle
at any authorized Sprinter Dealer. i
When the automatic

locking when driving
function is activated, there is a risk of being
locked out if the vehicle is being pushed or
towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
R if you are only leaving the vehicle for a
brief period
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when
driving
X Turn the key to position 1 or 2
in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
section 0046 of central locking button until
the indicator lamp in the button flashes
twice.
X For the sliding doors and rear doors
only: press lower

section 0047 of the central
locking button until the indicator lamp in
the button flashes four times. Opening and closing
55
Controls Z

Roof ventilator in the cargo
compartment
The roof ventilator can be used to ventilate or
extract air from the cargo compartment.
X
Turn the SmartKey to position 2 in the
ignition lock.
X To extract air: press upper section 0046 of
the 00B4 switch.
The roof ventilator removes used air from
the cargo compartment.
X To ventilate: press lower section 0047 of the
00B3 switch.
The roof ventilator feeds fresh air into the
cargo compartment.
X To switch off: set the
switch to the middle
position. Driving and parking
Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following
components on the vehicle, and on the
trailer as necessary:
R
license plates, vehicle lighting, turn
signals, brake lamps

and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The towing device is one of the most
important components on the vehicle with regard to road safety. The separate
instructions issued by the manufacturer
pertaining to operation, care and
maintenance should be observed.
X Rectify any noticeable defects before
commencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
The equipment for first aid and breakdown
assistance is located in the storage
compartment in
the

driver's/co-driver's door
and behind the driver's seat.
X Check the equipment to make sure that it
is accessible, complete and ready for use.
Vehicle lighting
X Turn the key to position 2 in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs ( Y page 234). Before driving off
G
Warning
Free movement of the pedals must not be
impaired. This would

otherwise jeopardize the
operating and road safety of the vehicle.
Objects could get caught between the pedals
if you accelerate or brake suddenly. You will
then be unable to brake, declutch or
accelerate as intended. You could cause an
accident, thereby endangering yourself and
others.
R If you are using floormats and carpets,
make sure that they are properly secured
in the driver's footwell so that they do not108
Driving and parking
Controls

Selector lever positions
0045
Park position
This prevents the vehicle from
rolling away when stopped. Only
move the selector lever to
P when
the vehicle is stationary.
You can only
remove the key when
the selector lever is in position P.
The selector lever is locked in
position P when the key is
removed. 0046
Reverse gear
Only move the selector lever to R
when the vehicle is stationary. 0044
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing the
brakes

will allow you
to move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to N if the vehicle is
in danger of skidding, e.g. on icy
roads. 003A
Drive
The automatic transmission
changes gear
automatically.

All five
forward gears are available. Touchshift
When the selector lever is in position D
, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear currently engaged. This will also restrict the
shift range. G
Warning
Do not change down for additional engine
braking on a

slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid.
i The automatic transmission does not shift
down if you press the selector lever
towards D– while traveling at too high a
speed. The engine could otherwise overrev.
X To shift up:
briefly press

the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range.
X To derestrict the shift range: press and
hold the selector lever towards D+ until D
is shown once more in the display.
The automatic transmission

shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–

.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position D
you
can restrict or derestrict the shift range for
the automatic transmission.
X Press the selector lever briefly to the right
towards D+ or left towards D–.
The set shift

range is shown in the display.
i If the maximum
engine speed for the shift
range is reached and you depress the
accelerator pedal, the automatic 114
Automatic transmission
Controls

transmission will not shift up if the shift
range is restricted.
003A
The automatic transmission shifts
through all five gears.
0042
The automatic transmission shifts
only as far as fourth gear.
0040
The automatic transmission shifts
only as far as third gear.
This position allows you to use the
braking effect of the engine.
0038
The automatic transmission shifts
only as far as second gear.
This position is for journeys in
arduous conditions, in
mountainous terrain or on steep
mountain roads. You can use the
engine's braking
effect
on downhill
gradients. 0037
The automatic transmission only
works in first gear.
The braking
effect

of the engine can
be utilized on extremely steep
downhill gradients and long
downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the
automatic transmission shifts gear:
R
little throttle: early upshifts
R lots of throttle: later upshifts Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission

shifts up again.
Stopping If you only need to stop briefly:
X
Leave the selector lever in the drive
position.
X Secure the vehicle against rolling away
using the brake pedal.
Maneuvering Maneuvering in a tight space:
X
Control the vehicle's speed by braking
carefully.
X Accelerate only slightly and avoid jolting.
i For rapid maneuvering (e.g. to rock the
vehicle out of

snow or slush), you can shift
back and forth between drive position D
and reverse gear R at low speeds without
applying the brakes.
Towing a trailer X
Run the engine in the moderate engine
speed range on steep uphill gradients.
X Depending on the uphill or downhill
gradient, shift down to shift range 3 or
2(Y page 115), even if cruise control is
switched on.
Working on the vehicle G
Warning
Apply the parking brake and move the
selector lever to P when working on the Automatic transmission
115
Controls
Z