2012 MERCEDES-BENZ SPRINTER buttons

Display messages Possible causes/consequences and
0050 SolutionsThe exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 009B
StArtS RE xx In addition, the yellow
00E4 DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another sixteen times.
The
number of remaining engine starts xx (16 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The 00E4 DEF indicator lamp then goes out.Text messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 SolutionsABS
Visit workshop
G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system is still available with complete brake boosting
effect but without ABS.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ABS
Unavailable
G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive a short distance at a speed above 13 mph (20 km/h).
ABS is available again if the display message goes out. Troubleshooting
201
Practical advice Z

Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice

Display messages Possible causes/consequences and
0050 Solutions0055
Marker lamp A perimeter lamp is faulty
7
.
X Replace the bulb as soon as possible (Y page 233). 0055
Additional ind.
lamps An additional turn signal is faulty
7
.
X Visit a qualified specialist workshop as soon as possible. Indicator and warning lamps in switches and buttons
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsOne or more indicator
lamps in the 0072
button for the seat
heating are flashing. Insufficient voltage is available because too many consumers are
switched on.
The seat heating has switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
The seat heating will automatically switch back on as soon as
there is sufficient voltage. The indicator lamp in
the switch for the
windshield heating
0087 and/or the
switch for the rear
window defroster
0073 are flashing. Insufficient voltage is available because too many consumers are
switched on.
The windshield heating and/or rear window defroster have
switched off automatically.
X
Switch off non-essential consumers, e.g. reading lamps, interior
lighting.
If sufficient voltage is available again within 30 seconds, the
windshield heating and/or

rear window defroster automatically
switch on again. Otherwise, they remain switched off. 7
Depending on the equipment, the bulb-failure indicator may not be featured for any lamps other than the
turn signals. Troubleshooting
211
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Problem Possible causes/consequences and
0050 SolutionsThe PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there
is no
obstacle present. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. The speed cannot be
set when cruise

control
is activated 9
. The display is showing a message of high priority and cannot
therefore show a change in speed.
X
Proceed as instructed by the message in the display.
X Deactivate cruise control White stripes appear on
the rear view camera's
monitor display or the
picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary ( Y page 163).Auxiliary heating
G
Warning
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. In particular, work that is carried out incorrectly on the heater jeopardizes its
operating safety. This

could cause you to lose control of the vehicle and cause an accident. The
safety systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend that you use an authorized Sprinter Dealer for this purpose. In
particular, work relevant to safety or on safety-related systems must be carried out at a qualified
specialist workshop.
9 Only on vehicles with steering wheel buttons.216
Troubleshooting
Practical advice

recycled in an environmentally
responsible manner.
Dispose of old batteries in an
environmentally responsible
manner. Take discharged batteries
to a qualified specialist workshop,
e.g. an authorized Sprinter Dealer,
or to a special collection point for
old batteries.
Key with remote control
You need two CR 2025 3 V cell batteries.
When changing the batteries, do not press
any of the buttons on the remote control. 0046
Battery cover
0047 Key release button
X Press key release button 0047.
The key folds out.
X Remove battery cover 0046 in
the direction of
the arrow. X
Remove old batteries from the battery tray. i
When inserting the batteries, make sure
that they are clean and lint-free.
X Insert the new batteries with the positive
terminal facing upwards. Use a lint-free
cloth to do so.
X Position battery cover 0046 and press down
until it engages noticeably.
X Check the function of all the remote control
buttons on the vehicle. Automatic transmission
In the event

of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the
vehicle towed away. X
Remove cover 0046. X
Slide implement 0047 as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.246
Automatic transmission
Practical advice

Calling up tire pressure using the on-
board computer
Vehicles with steering wheel buttons
Using the steering wheel buttons
X
Turn the key to position 2 in the ignition
lock.
X Press the 0059 or 0058 button repeatedly
until the standard display ( Y page 77) is
shown.
X Press the
0029 or 002D button repeatedly
until the current tire pressure for the
individual tires is displayed. If the vehicle has been parked for more than
20 minutes
or

you have not then driven faster
than 18 mph (30 km/h), you will see the
following message:
tire press. displayed after driving
for several minutes
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station using a pressure
gauge. The on-board computer will
generally give you a more exact value.
Tire pressure loss warning system Vehicles without steering wheel buttons
The 0077 tire pressure warning lamp in the
instrument cluster comes on if the pressure
of one or more tires drops significantly.
i
USA only:
If the 0077 tire pressure warning lamp
flashes for just 60 seconds and then is lit
permanently, the tire pressure monitor is
malfunctioning (Y page 196). If a malfunction of the tire pressure monitor
is recognized, the 0077 tire pressure
warning lamp
shows

this at the latest after
ten minutes.
Vehicles with steering wheel buttons
A message is displayed and the 0077 tire
pressure warning lamp in the instrument
cluster comes on if the pressure of one or
more tires drops significantly.
The tire pressure is shown in two red
rectangles. The pressure of the tire
concerned is shown in one of the rectangles
(Y page 199). A warning tone also sounds.
i USA only:
If the 0077 tire pressure warning lamp
flashes for just 60 seconds and then is lit
permanently, the tire pressure monitor is
malfunctioning (Y page 196).
If a malfunction of the tire pressure monitor
is recognized, the 0077 tire pressure
warning lamp shows this at the latest after
ten minutes.
Reactivating the tire pressure monitor In most cases, the tire pressure monitor
detects the new reference values
automatically, e.g. after you have:
R
changed the tire pressure
R changed wheels or tires
R installed new wheels or tires
If you wish to define new reference values
manually:
X Refer to the table on the tire data labels
(Y page 256) to make sure that the
pressure of all four tires is set correctly.
Observe the notes on tire pressures in the
"Tires and wheels" section ( Y page 280).260
Tire pressure
Wheels and tires

Vehicles without steering wheel buttons
X
Turn the key to position 2 in the ignition
lock.
X Press the 007B menu button on the
instrument cluster repeatedly until the
following message is displayed:
+CAL- TPMS
X Press the 0069 button on the instrument
cluster.
The following message is displayed:
OK TPMS
The tire pressure monitor activation
process has begun. The tire pressures
measured for the individual wheels are
stored as the new reference values,
provided that the tire pressure monitor
considers them to be plausible.
If you wish to cancel the activation process:
X Press the 006A button or the 007B menu button
on the instrument cluster.
The activation process is canceled
automatically if 30 seconds elapse with no
input.
Vehicles with steering wheel buttons
X Turn the key to position 2 in the ignition
lock.
X Press the 0059 or 0058 button on the
steering wheel repeatedly until the
standard display (Y

page 77) appears.
X Press the 0029 or 002D button on the
steering wheel repeatedly

until the current
pressure of the individual tires is displayed,
or the display shows the following
message:
tire press. displayed after
driving for several minutes
X Press the 0048 reset button on the
instrument cluster.
The following message is displayed:
Monitor current tire pressure?
X Press the 005A button on the steering
wheel.
The following message is displayed: tire press. monitor reactivated
The tire pressure monitor activation
process has begun. The tire pressures
measured for the individual wheels are
stored as the new reference values,
provided that the tire pressure monitor
considers them to be plausible.
If you wish to cancel the activation process:
X Press the 005B button on the steering
wheel. Loading the vehicle
Instruction labels for tires and loads
G
Warning!
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
B-pillar on the driver's side or on the vehicle
identification plate on the driver seat frame.
Overloading the tires can overheat them,
possibly causing a blowout. Overloading the
tires can also result in handling or steering
problems, or brake failure. The Tire and Loading Information placard on the
driver’s door B-pillar
The following instruction labels on your
vehicle show the maximum possible load.
(1) Only for vehicles with a gross vehicle
weight rating of less than
10,000 lbs(4536 kg): Loading the vehicle
261
Wheels and tires Z