ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 282).
or
XJump-start the vehicle ( Y page 285).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
74DoorsOpening/closing
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked.
Only open the door when the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
( Y page 65).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the battery is discharged or if the side
windows have iced up. It will then not be
possible to close the door. Do not attempt
to force the door closed. You could
otherwise damage the door or the side
window.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartments, such as the glove
box.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.XTo unlock: press button :.XTo lock: press button ;.
If all the doors are closed, the vehicle locks.
You can open a door from inside the vehicle
even if it has been locked. Only open the door
when the traffic situation permits.
If the vehicle has been locked with the central
locking button:
R and the SmartKey is set to its factory
setting, the entire vehicle is unlocked if a
door is opened from the inside
R and the SmartKey is set to an individual
setting, only the door that is opened from
inside the vehicle is unlocked.
Automatic locking feature
When the ignition is switched on and the
wheels of the vehicle are turning at a speed
of more than 9 mph (15 km/h), the vehicle
locks automatically.
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.
Doors75Opening/closingZ
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
To open the trunk lid completely, a minimum
clearance of 5.90 ft (1.80 m) above the
ground is necessary.
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button
Opening and closing manually
Opening
You can only unlock the trunk lid when the
vehicle is stationary and the roof is fully
opened or closed.
XPress the % button on the SmartKey.Trunk77Opening/closingZ
Side windows
Important safety notes
GWARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The front door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a front door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for more details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by pressing or pulling the
respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding & button on the SmartKey or by
pressing and holding the lock button (vehicles
with KEYLESS-GO) on an outside door handle,
the anti-entrapment feature will not operate.
Opening and closing the side
windows in the front
The switches for the front side windows are
located on the driver's door. There is also a
switch for the front-passenger side window
on the front-passenger door.
The switches on the driver's door take
precedence.
:Left;RightXTurn the SmartKey to position 1 or 2 in the
ignition lock.
i You can continue to operate the side
windows after you switch off the engine.
This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
XTo open: press the corresponding switch.XTo close: pull the corresponding switch.XAutomatic operation: press or pull the
corresponding switch beyond the point of
resistance.
The side window opens or closes fully.XTo interrupt automatic operation: press
or pull the corresponding switch again.
Opening and closing all side windows
Using the switch on the center console
You can use the switch on the center console
to simultaneously open all the side windows,
or to close them one after the other.
XOpen the cover on the lower section of the
center console.
The switch for all side windows is under the
cover.80Side windowsOpening/closing
XTouch recessed sensor surface : on the
door handle until the side windows are fully
closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows are
closed.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 80)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 80).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Roof
Important safety notes
For safety reasons, the roof can only be
opened or closed when the vehicle is
stationary.
82RoofOpening/closing
GWARNING
Only drive with the roof fully open or closed.
If the roof does not open or close fully, the
roof hydraulics are depressurized and the soft
top is lowered:
R after about seven minutes if the ignition is
switched on
R after about 15 seconds if the ignition is
switched off
A warning tone sounds shortly beforehand.
The K symbol and the Retractable
Roof Lowering message appears in the
multifunction display.
Lock the roof again before driving on.
Otherwise, the unlocked roof could open
during the journey and cause you to lose
control of your vehicle. You or other persons
could be injured as a result.
GWARNING
Closing the roof manually is a complex,
technically challenging procedure.
Attempting to manually close the roof may
cause damage to the roof and/or injury.
For this reason, the manual closing process
should only be carried out at a qualified
specialist workshop.
! Never sit on the rear shelf or store heavy
objects there. You will otherwise damage
the roof and the rear shelf of your vehicle.
! Do not forget that the weather can
change abruptly. Make certain that the roof
is closed when you leave the vehicle. The
vehicle electronics can be damaged if
water enters the vehicle interior.
! When opening and closing the roof, make
sure that:
R there is sufficient upward clearance, as
the roof swings upwards.
R there is sufficient clearance behind the
vehicle, as the trunk lid swings
backwards beyond the bumper.
R the trunk is only loaded to below the
trunk partition.
R the trunk partition is not pushed up by
the load.
R the trunk partition is closed.
R the trunk lid is closed.
R the outside temperature is above
+5 ‡ (−15 †).
You could otherwise damage the roof,
trunk and other parts of the vehicle.
i Make sure that the roof and rear window
are clean and dry before opening the roof.
Otherwise, water or dirt could enter the
vehicle interior or trunk.
Opening and closing with the roof
switch
Important safety notes
GWARNING
Before operating the retractable hardtop
(vario-roof), make sure there is no danger of
anyone being injured by the moving parts
(retractable hardtop, roof frame, and trunk
lid).
Hands must never be placed near the roof
frame, upper windshield area, hardtop, shelf
behind roll bars, or trunk lid while the
retractable hardtop is being raised or
lowered. Serious personal injury may occur.
If potential danger exists, release the
retractable hardtop switch or the % or
& button on the SmartKey. This
immediately interrupts the raising or lowering
procedure. You can then operate the
retractable hardtop switch or press the
% or & button on the SmartKey to raise
or lower the retractable hardtop away from
the danger zone.
Roof83Opening/closingZ
Opening and closingXClose the trunk partition (Y page 85).XClose the trunk lid.XTurn the SmartKey to position 2 in the
ignition lock.XOpen the cover on the lower section of the
center console.
Roof switch : is located under the cover.XTo open: pull roof switch : until the roof
has been fully retracted into the trunk and
the Vario-Roof in Operation message
disappears from the multifunction display.
All of the side windows open.XTo close: press roof switch : until the roof
is fully closed and the Vario-Roof in
Operation message disappears from the
multifunction display.
All of the side windows open.XTo close all side windows, pull the switch
under the cover on the center console
( Y page 80).
i
If you operate the roof switch and the
Trunk partition Open message appears
in the multifunction display, the trunk
partition has not been closed correctly.
Opening and closing with the
SmartKey
Important safety notesGWARNING
Before operating the retractable hardtop
(vario-roof), make sure there is no danger of
anyone being injured by the moving parts
(retractable hardtop, roof frame, and trunk
lid).
Hands must never be placed near the roof
frame, upper windshield area, hardtop, shelf
behind roll bars, or trunk lid while the
retractable hardtop is being raised or
lowered. Serious personal injury may occur.
If potential danger exists, release the
retractable hardtop switch or the % or
& button on the SmartKey. This
immediately interrupts the raising or lowering
procedure. You can then operate the
retractable hardtop switch or press the
% or & button on the SmartKey to raise
or lower the retractable hardtop away from
the danger zone.
Opening and closing
i The SmartKey must be close to the
driver's door handle.
XClose the trunk partition ( Y page 85).XClose the trunk lid.XPoint the tip of the SmartKey at the driver's
door handle.XTo open: press and hold the % button
on the SmartKey until the roof is fully
opened.
The roof and the rear side windows open.
The front side windows close.XTo interrupt the opening procedure:
release the % button.XTo open the front side windows: press
and hold the % button on the SmartKey
again.84RoofOpening/closing
XTo close: press and hold the & button
on the SmartKey until the roof is fully
closed.
The roof and the side windows close.XTo interrupt the closing procedure:
release the & button.
i
When the roof is closed and the trunk
partition is open, the roof cannot be
opened using the SmartKey functions.
Instead, all side windows open or close
simultaneously ( Y page 80). Additionally,
the Trunk partition Open message
appears in the multifunction display.
Locking the roof again
GWARNING
Stop the vehicle in a safe location or as soon
as it is safe to do so and lock the retractable
hardtop before continuing to drive. You could
otherwise endanger yourself and others.
The roof is not locked when:
R the K symbol and the Vario-Roof in
Operation / Retractable Roof in
Operation message appear in the
multifunction display
R the K symbol and the Retractable
Roof Not Open/Close Completely
appear in the multifunction display and a
warning tone is heard
R you hear a warning tone for up to ten
seconds when pulling away or while driving.
You can lock the roof again if it is not locked
fully.
XStop the vehicle immediately, paying
attention to road and traffic conditions.XMake sure that the SmartKey is in position
2 in the ignition lock.XPress the roof switch ( Y page 84).Trunk partition
General notes
The trunk partition can be used to cover
luggage and loads in the trunk.
! To avoid damaging the roof or luggage
when folding back the roof, you should:
R only load the trunk to below the trunk
partition
R not place any objects on or in front of the
trunk partition
R not place any objects on the cover
behind the roll bars
R not allow the cargo to push the trunk
partition upwards
Opening and closing
XTo close: pull back trunk partition : by
the handle in the direction of the arrow until
it engages on both sides in the eyelets on
the trunk sill.XTo open: grip the handle of trunk
partition :.XPress the release button in the handle of
trunk partition :.
Trunk partition : is released.XPull trunk partition : up out of the eyelets
on the trunk sill.XPush trunk partition : forwards against
the direction of the arrow by the handle.Roof85Opening/closingZ