Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
SmartKey
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
If a key ring is too heavy or too large, the
weight acting on the key could cause it to turn
in the ignition lock or catch on the steering
wheel. This could cause the engine to be
switched off suddenly. You may lose control
of the vehicle and cause an accident. Do not
attach any heavy or large key rings to the key
that is inserted in the ignition.
General notes
If you cannot lock or unlock the vehicle with
the SmartKey, either the battery in the
SmartKey is discharged, the SmartKey is
faulty or the starter battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 71).XUnlock the driver's door using the
mechanical key ( Y page 76).XLock the vehicle using the mechanical key
( Y page 76).XHave the starter battery and the battery
contacts checked at a qualified specialist
workshop.
If the SmartKey is faulty, contact Roadside
Assistance or a qualified specialist workshop.
SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the glove box
R the stowage compartment in the center
console
R the fuel filler flap
68SmartKeyOpening/closing
ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 282).
or
XJump-start the vehicle ( Y page 285).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
74DoorsOpening/closing
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
To open the trunk lid completely, a minimum
clearance of 5.90 ft (1.80 m) above the
ground is necessary.
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button
Opening and closing manually
Opening
You can only unlock the trunk lid when the
vehicle is stationary and the roof is fully
opened or closed.
XPress the % button on the SmartKey.Trunk77Opening/closingZ
Seats
Important safety notes
GWARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWARNING
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWARNING
Children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, child
restraint system, or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
Seats93Seats, steering wheel and mirrorsZ
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not to be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints are equipped with the
NECK-PRO system ( Y page 47). For this
reason, it is not possible to remove the
head restraints from the seats.
For more information, contact a qualified
specialist workshop.
Adjusting the seats manually
Seat fore-and-aft adjustmentXLift handle : and slide the seat forwards
or backwards.XRelease lever : again.
Make sure that you hear the seat engage in
position.
Backrest angle
XRelieve the pressure on the backrest.XPull handle ; and adjust the backrest to
the desired angle.XRelease handle ; again.
The backrest must audibly engage.
Seat height
XPull handle = upwards or push it down
repeatedly until the seat has reached the
desired height.
Adjusting the seats electrically
:Backrest angle;Seat fore-and-aft adjustment=Seat cushion angle?Seat height
i You can store the seat settings using the
memory function ( Y page 100).
94SeatsSeats, steering wheel and mirrors
Problems with the seat heating
The seat heating has switched itself off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting.XOnce the battery is sufficiently charged,
switch on the seat heating again.
AIRSCARF
Switching on/off
GWARNING
Very hot air can flow out of the AIRSCARF
vents in the head restraints when AIRSCARF
is in operation. This can cause burns on
unprotected skin near the AIRSCARF vents.
Lower the heating output in good time, when
necessary.
The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
XMake sure that the SmartKey is in
position 2 in the ignition lock.XTo activate: press button :.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds.XPress button : repeatedly until the
desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
i The blower continues running for seven
seconds to cool down the heating
elements.
i If the battery voltage is too low, AIRSCARF
may switch off.
Problems with AIRSCARF
AIRSCARF has switched off prematurely or
will not switch on. The vehicle's electrical
system voltage is too low because too many
electrical consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.XSwitch on AIRSCARF again.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
96Steering wheelSeats, steering wheel and mirrors
Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Enabled
See Operator's
ManualThe front-passenger air bag and front-passenger knee bag are
enabled during the journey, even though:
R a child, a small adult or an object weighing less than the
system's weight threshold is located on the front-passenger
seat.
or
R the front-passenger seat is unoccupied.
The system may detect objects or forces applying additional
weight on the seat.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XSwitch the ignition off.XOpen the front-passenger door.XRemove the child and the child restraint system from the front-
passenger seat.XMake sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
Observe the ^a(Y page 42) indicator lamp and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the ^a indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 42) has deactivated the
front-passenger air bag and front-passenger knee bag.
R the following display messages must not appear in the
multifunction display: Front Passenger Airbag Enabled
See Operator's Manual or Front Passenger Airbag
Disabled See Operator's Manual .
XWait for a period of at least 60 seconds until the necessary
system checks have been completed.XMake sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the ^a indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
210Display messagesOn-board computer and displays
Ashtray
Ashtray in the front-compartment
center consoleXTo open: press the lower area of cover :.
The cover opens.XTo remove the insert: lift insert =
up ; and out.XTo re-install the insert: press insert =
into the holder until it engages.
Cigarette lighter
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.GWARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
XTurn the SmartKey to position 2 in the
ignition lock.XTo open: push the lower section of
cover :.
The ashtray opens.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
Features247Stowage and featuresZ