RCoolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommendedhere. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer
! Follow the instructions provided by the
power washer manufacturer on
maintaining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains
Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
! Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
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Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your vehicle is parked in the sun or if the hood
is still hot.XUse the appropriate MB-Touch-Up Stick for
quick and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Vehicles with mat paint
Your vehicle is painted with mat clear-coat
paint. Observe the following notes to avoid
paint damage caused by improper treatment.
i Only use insect remover and car shampoo
approved by Mercedes-Benz.
! Do not polish the vehicle. Polishing will
brighten the paintwork.
Do not use paintwork cleaning agents,
abrasives, polishing compounds, or wax for
paintwork care. Such products are
intended for use on high-polish surfaces.
Using such products on mat paint causes
severe damage, such as bright, spotted
areas on the respective surface.
Have paintwork repairs performed at an
authorized Mercedes-Benz Center.
Have stone chipping repairs as soon as
possible.
Remove the following immediately if possible.
Do not apply strong force.
R Soak insect remains with insect remover
and rinse them of with water afterwards.
Use a soft bristle toothbrush for remains
that have not come off.
R Soak bird droppings with water and rinse
them of with water afterwards. Use a soft
bristle toothbrush for remains that have not
come off.
R Remove tree resins, grease, oil, and
gasoline with silicone remover.
R Dab off wax with silicone remover.
R Dab off tar splashes or tar stains with tar
remover.
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
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To clean Distronic system sensor cover :
and the bumper area near sensors ; observe
the following:
R Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
R Use a soft, non-scratching cloth.
! If you use a power washer to clean the
sensor covers, observe the following:
R Follow the instructions provided by the
power washer manufacturer.
R Maintain a distance between the sensor
covers and the nozzle of the power
washer.
Cleaning the windows and the wiper
blades
! The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open the hood when the wiper arms
are folded forward.
XMake sure the hood is fully closed.XSwitch on the ignition.XTurn combination switch to wiper setting
II (Y page 95).XWith wiper arms in vertical position, switch
off the ignition.GWarning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arms forward until they snap
into place.XClean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Rear window cleaning
Clean the rear window with the hardtop fully
raised and closed.
GWarning!
Do not clean the rear window with the hardtop
in a position other than the fully raised and
closed position. Otherwise, the hardtop may
move unexpectedly which may result in
personal injury to you or others.
XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
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VehicleDisplay messagesPossible causes/consequences and M SolutionsPGear
Selector
Lever To PYou have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was not
in park position P.XShift the automatic transmission into park position P.You have attempted to turn off the engine with the KEYLESS-
GO start/stop button while the automatic transmission was
not in park position P.XShift the automatic transmission into park position P.Close RearSide
WindowsYou are getting out of the vehicle and a rear side window is
still open.XClose the rear side window ( Y page 97).
Tires
Display messagesPossible causes/consequences and M SolutionsTire
pressuredisplayed
after
driving
for a few
minutes.The tire inflation pressure is being checked by the Advanced
TPMS.XDrive the vehicle for a few minutes.Tire
Pressure
MonitorInoperativ
eThe Advanced TPMS is malfunctioning.XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.Tire
Pressure
MonitorInoperativ
e No
Wheel
SensorsThere are wheels without appropriate wheel sensors mounted
(e.g. winter tires).XHave the Advanced TPMS checked at an authorized
Mercedes-Benz Center.XHave the appropriate wheel sensors installed at an
authorized Mercedes-Benz Center.234Vehicle status messages in the multifunction displayPractical hints
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towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on the
ground is only permissible for distances up to30 miles (50 km) and at a speed not to exceed
30 mph (50 km/h). For more information, see
“Towing the vehicle”.Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)Reduced
Brake
Effect
Start
EngineThe battery has insufficient voltage and cannot supply
sufficient power to the electro-hydraulic brake system.XStart the engine.
The message disappears when sufficient voltage is
available.GWarning!
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and lead to death. Do not
run the engine in confined areas (such as a
garage) which are not properly ventilated.Display messagesPossible causes/consequences and M Solutions#Brake WearThe brake pads have reached their wear limit.XHave the brake pads replaced as soon as possible.
!
Brake pad thickness must be visually inspected by a qualified technician at the intervals
specified in the Maintenance Booklet.
GWarning!
Have brake pad replacement and other work
on the electro-hydraulic brake system carried
out by qualified technicians only. Contact an
authorized Mercedes-Benz Center for further
information.
The electro-hydraulic brake system must be
deactivated prior to working on the system.
High pressure is intermittently built up in the
system as part of its automatic self-test.
In addition, the system is automatically
activated when the vehicle is unlocked by
remote control, when the driver or passenger
door is opened, when the SmartKey in the
starter switch is turned to position 1 or the
KEYLESS-GO start/stop button is pressed
once, when the brake pedal is depressed or
when the parking brake is released. Failure to
deactivate the system prior to maintenance
will cause brake pistons to extend and brake
fluid to leak, which may result in injuries
(contusions and acid burns). Extended brake
pistons may also cause injury.238Vehicle status messages in the multifunction displayPractical hints
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VehicleDisplay messagesPossible causes/consequences and M SolutionsNThe trunk is open.XClose the trunk ( Y page 75).LYou are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 181).
There is otherwise danger of an accident.
OYou are driving with the hood and the trunk open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 181) or the trunk ( Y page 75).
There is otherwise danger of an accident.
CYou are driving with at least one door open.XClose all doors.CCheck
DoorsVehicles with KEYLESS-GO:
You are pressing the lock button on the door handle and at
least one door is open.XClose all doors.KRetract.
Roof Oper.
Please
Wait
See Oper.
ManualThe on-board voltage is too low.XRepeat the opening or closing procedure.XStart the engine.The hardtop drive system was shut down for safety reasons
after multiple, consecutive attempts to raise or lower the
hardtop.
After about 10 minutes you can open or close the retractable
hardtop.XSwitch on the ignition.XRepeat the opening or closing procedure.XIf the retractable hardtop still does not open or close
properly, have the hardtop system checked at an
authorized Mercedes-Benz Center.KRetractabl
e Roof
LoweringThe retractable hardtop is not completely opened or closed.
The roof hydraulics will start to lose pressure.XMake sure the retractable hardtop is completely opened or
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Display messagesPossible causes/consequences and M SolutionsKRetractabl
e Roof
Operation
Only At
StandstillYou have attempted to open the retractable hardtop while
driving.XStop the vehicle in a safe location and try to open the
hardtop again.KRetractabl
e Roof
Not
Opened/
Closed
CompletelyYou are driving with the retractable hardtop not properly
locked.XStop the vehicle in a safe location. Observe the traffic
situation around you.XPull or push on the retractable hardtop switch until the
retractable hardtop is completely open or closed
( Y page 155).XIf the retractable hardtop still does lock properly, have the
hardtop system checked at an authorized Mercedes-Benz
Center.JTrunk
Partition
OpenYou are trying to open or close the retractable hardtop even
though the luggage cover in the trunk is not closed and/or
properly engaged.XClose the luggage cover and engage it into the side holders
( Y page 158).+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Remove KeyYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Replace
KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Change
Key
BatteriesThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 269).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.242Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XOperate the vehicle with the SmartKey in the starter switch
if necessary.~Bluetooth
ReadyThe telephone has not yet been connected to the COMAND
system via Bluetooth ®
.XConnect the telephone to the COMAND system via
Bluetooth ®
.¥Top Up
Washer
FluidThe washer fluid in the washer fluid reservoir has fallen below
the minimum level.XAdd washer fluid ( Y page 185).YEntry
Position
Do Not
DriveThe steering wheel has not yet moved into its stored driving
position.XWait until the steering wheel has moved to its driving
position.
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