Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iIf the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds,
a call to the Customer Assistance Center is
initiated automatically by the Tele Aid
system provided Tele Aid service was
subscribed to and properly activated, and
that necessary cellular service and GPS
coverage are available. See “Anti-theft
alarm system” (Y page 63) and “Tow-away
alarm” (Y page 64).
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
Hand-held remote control A is not part of the
vehicle equipment.
Programming the integrated remote
control
XStep 1: Switch on the ignition.XStep 2: If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
XIf you are programming the integrated
remote control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
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ProblemPossible causes/consequences and M Solutions45
The passenger front air
bag off indicator lamp
does not illuminate
and/or does not
remain illuminated with
the weight of a typical
12-month-old child in a
standard child restraint
or less on the
passenger seat.
The system is malfunctioning.XMake sure there is nothing between seat cushion and child seat
and check installation of the child seat.
XMake sure no objects applying supplemental weight onto the
seat are present.
XIf the passenger front air bag off indicator lamp remains out,
have the system checked as soon as possible at an authorized
Mercedes-Benz Center. Do not transport a child on the
passenger seat until the system has been repaired.
XRead and observe messages in the multifunction display and
follow corrective steps (Y page 226).
GWarning!
If the 45 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the passenger seat, do not
transport a child on the passenger seat until
the system has been repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
SmartKey
SmartKey with KEYLESS-GO
XMove locking tab : in the direction of
arrow.
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Unlocking the driver’s doorXInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1 until the locking knob moves
up.
The driver’s door is unlocked.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 6.2 ft (1.89 m)
is required to open the trunk lid.
XInsert mechanical key = into the trunk lid
lock.
XTurn mechanical key = counterclockwise
to position 2.
XPull handle : and lift the trunk lid.! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
XTurn mechanical key = back and remove
it from the trunk lid lock.
Unlocking the glove box
Lockable storage areas in the passenger
compartment include:
Rthe glove box
Rthe storage compartment under the
armrest
Rthe rear storage compartments
If these cannot be unlocked by means of the
SmartKey, use the mechanical key to unlock
the glove box.
iTo unlock the remaining storage
compartments, the cause for the
malfunction of the SmartKey must be
determined and corrected, see
(Y page 68).
XInsert mechanical key : into the glove box
lock.
XTurn mechanical key : counterclockwise
to position 2.
You can now open the glove box.
iUnlocking the glove box with the
mechanical key will trigger the anti-theft
alarm system.
To cancel the alarm, insert the SmartKey in
the starter switch.
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Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the passenger door and the trunk.XPress the central locking switch
(Y page 73).
XCheck to see whether the locking knob on
the passenger door has moved down.
XIf necessary, push it down manually.XExit the vehicle and close the driver’s door.XRemove the mechanical key from the
SmartKey (Y page 267).
XCheck whether the trunk is locked.XIf it is not locked, lock it with the
mechanical key (Y page 77).
Except for the driver’s door, the vehicle
should now be locked.
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; clockwise to
position 1.
The driver’s door is locked.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap and the storage compartments.
The storage compartments can be locked
separately (Y page 161).
Lowering the load assist manually
If the load assist feature does not fully lower
the retractable hardtop into the trunk
compartment and you are unable to close the
trunk lid, follow the instructions below.
XOpen the trunk (Y page 73).XRemove the trunk floor from the trunk.XHave a second person lift and hold the
retracted hardtop.
XTake the hex-socket wrench from the
vehicle tool kit (Y page 224).
XUsing hex-socket wrench :, carefully turn
locking screw ; approximately one
quarter of a turn counterclockwise.
XHook luggage cover into holders
(Y page 159).
XLet go of the hardtop.
It should gradually lower into the trunk.
XWhen hardtop is completely lowered,
return locking screw ; clockwise to its
original position.
! Do not overtighten the screw.
XReplace the trunk floor.XClose the trunk.XContact an authorized Mercedes-Benz
Center as soon as possible.
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
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warning lamp comes on and warning
messages appear in the multifunction display
while driving. To brake, the driver must then
apply significantly greater brake pedal
pressure and depress the pedal much further
to obtain the expected braking effect. If
necessary, apply full pressure to the brake
pedal. Brakes are only applied to the front
wheels. Stopping distance is increased! For
more information, see “Electro-hydraulic
brake system” in this in this Operator’s
Manual.
If there is a malfunction in the electro-
hydraulic brake system, we recommend that
the vehicle be transported with all wheels off
the ground using flatbed or appropriate wheel
lift/dolly equipment.
If circumstances do not permit the
recommended towing methods, the vehicle
may be towed with all wheels on the ground
or one axle raised only so far as necessary to
have the vehicle moved to a safe location
where the recommended towing methods
can be employed.XSwitch off the tow-away alarm before
towing the vehicle with all wheels on the
ground or one axle raised ( Y page 64).
!
Before towing the vehicle observe the
following instructions:
R Do not tow-start the vehicle. You could
otherwise seriously damage the
automatic transmission which is not
covered by the Mercedes-Benz Limited
Warranty.
R Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
R Towing of the vehicle should only be
done using the properly installed towing
eye bolt. Never attach a tow cable, tow
rope or tow rod to the vehicle chassis,
frame or suspension parts.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
! Avoid pulling the vehicle abruptly or
diagonally, since it could result in damage
to the chassis alignment.
! Do not use the towing eye bolt for
recovery, as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
i If the battery is disconnected or
discharged
R the SmartKey will not turn in the starter
switch
R the automatic transmission will remain in
park position P
For more information see “Battery”
( Y page 283) or “Jump starting”
( Y page 285).
Installing towing eye bolt
Depending on whether you are towing a
vehicle or you are being towed, the towing eye
bolt can be screwed into threaded holes
which are located behind covers on each
bumper.
The towing eye bolt is supplied with the
vehicle tool kit, located in the compartment
underneath the trunk floor ( Y page 224).
XTake the vehicle tool kit out of the trunk.
Removing cover in front bumper
XPress mark on cover : as indicated by the
arrow.XLift cover : off to reveal the threaded hole
for the towing eye bolt.288Towing the vehiclePractical hints
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