XTurn temperature controls C or H
( Y page 148) clockwise or
counterclockwise.
The indicator lamp in button ^ goes out.
or
XPress button Ã.
The indicator lamp in button à comes
on. The air volume and air distribution are
adjusted automatically.
or
XPress button ¬.
The indicator lamp in button ^ goes out.
Air conditioning
The air conditioning is operational while the
engine is running and cools the interior air to
the temperature set by the operator. In
addition, the air conditioning dehumidifies
the interior air and helps prevent window
fogging.
GWarning!
If you deactivate the air conditioning, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
i Condensated water may drip out from
underneath the vehicle. This is normal and
not an indication of a malfunction.
The air conditioning uses the refrigerant
R134a. This refrigerant is free of CFCs which
are harmful to the ozone layer.
Deactivating
It is possible to deactivate the air
conditioning. The interior air will then no
longer be cooled or dehumidified.
XPress button Á.
The indicator lamp in the button goes out.
The cooling function switches off after a
short delay.Activating
Moist air can fog up the windows. You can
dehumidify the interior air with the air
conditioning.
XPress button Á.
The indicator lamp in the button comes on.
Automatic mode
Air distribution and air volume can be
adjusted automatically by the climate control
system. You can also adjust the settings for
air distribution and air volume manually.
When operating the climate control system in
automatic mode, the interior air temperature,
air volume and air distribution are adjusted
automatically.
In automatic mode, cooling with
dehumidification is switched on. This function
can be switched off if necessary.
GWarning!
If you deactivate the air conditioning, the
vehicle will not be cooled when weather
conditions are warm. The windows can fog up
more quickly. Window fogging may impair
visibility and endanger you and others.
XSet the desired temperature
( Y page 151).XActivating: Press button Ã.
The indicator lamp in the button comes on.
The air volume and air distribution are
adjusted automatically.XDeactivating: Press button Ã.
The indicator lamp in the button goes out.
The blower will run at speed setting 3. The
air flows through the center and side air
vents.
or
XPress one button Ä.
The indicator lamp in button à goes out.
The climate control settings for the
respective side of the passenger
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Adjusting air distribution
The air distribution can be adjusted
separately on each side of the passenger
compartment with buttons Ä.
The symbols on the controls represent the
following functions:SymbolFunction¯Directs air through the
defroster air vents to the
windshield and door windowsPDirects air through the center
and side air ventsODirects air to the footwellsNDirects air through the center,
side air vents and to the
footwellsaDirects air through the
defroster air vents to the
windshield, door windows and
footwellsXPress one button Ä until the desired
setting for the respective side of the
passenger compartment appears in air
distribution display : or A (Y page 148).
Adjusting air volume
XDecreasing/increasing: Turn air volume
control F (Y page 148) clockwise or
counterclockwise.
Front defroster
You can use this setting to defrost the
windshield, for example if it is iced up.
You can also defog the windshield and the
door windows.
i Keep this setting selected only until the
windshield or the door windows are clear
again.XActivating: Press button ¬.
The indicator lamp in the button comes on.
The climate control switches to the following
functions automatically:
R cooling on to dehumidify
R most efficient blower speed and heating
power, depending on outside temperature
R air flows onto the windshield and the door
windows
R the air recirculation mode is switched off
XDeactivating: Press button ¬ again.
The indicator lamp in the button goes out.
The previous settings are once again in
effect. The cooling remains switched on.
The air recirculation remains switched off.
or
XPress button Ã.
The indicator lamp in button ¬ goes out.
Air volume and air distribution are adjusted
automatically.
or
XTurn temperature controls C and H
( Y page 148) clockwise or
counterclockwise.
or
XTurn air volume control F (Y page 148)
clockwise or counterclockwise.
Windshield fogged on the outside
XSwitch the windshield wipers on
( Y page 95).XPress one button Ä until the setting
P , N or O appears in air
distribution display : or A (Y page 148).
Maximum cooling MAX COOL
MAX COOL is only available in U.S. vehicles.
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XSecuring luggage: Pull strap : out of
holder ;.
XSecure the luggage with strap : so that it
cannot move.
XInsert strap : into latch =.XReleasing strap: Press release button ?
and guide strap : back to holder ;.
Load assist in the trunk
To facilitate trunk loading after opening the
trunk lid, use the load assist feature to raise
the retracted hardtop from its storage
position in the trunk.
GWarning!
To prevent injuries, make sure that there is no
possibility of body parts getting caught in
moving parts. If potential danger exists, press
the switch again. This will immediately stop
the movement of the hardtop.
Hardtop : can only be raised or lowered
when luggage cover ; is closed and the
trunk lid is completely opened.
XRaising the hardtop: Press load assist
button =.
Retracted hardtop : rises a short
distance. Load assist button = comes on
brightly. You can now open luggage
cover ;.
XLowering the hardtop: Close luggage
cover ;.
XPress load assist button =.
Hardtop : lowers. Load assist button =
is dimly lit.
! Only close the trunk if the hardtop is
completely lowered. Otherwise you could
damage the hardtop.
If you begin to close the trunk lid before the
hardtop is completely lowered, the load
assist button will flash and a warning will
sound.
Useful features
Cup holder
GWarning!
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
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Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
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If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
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XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
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system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
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Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
transmitter to the remaining two signal
transmitter buttons, do not repeat this step
and begin directly with step 3.XStep 3: Hold the end of hand-held remote
control A of the device you wish to train
approximately 2 to 12 in (5 to 30 cm) away
from the signal transmitter button ( ;, =
or ? ) to be programmed, while keeping
indicator lamp : in view.XStep 4: Using both hands, simultaneously
press hand-held remote control button B
and the desired signal transmitter button
( ; , = or ?). Do not release the buttons
until step 5 is completed.
Indicator lamp : will flash, first slowly and
then rapidly.
i Indicator lamp : flashes immediately
the first time the signal transmitter button
is programmed. If this button has already
been programmed, the indicator lamp will
start flashing after 20 seconds.
XStep 5: After indicator lamp : changes
from a slow to a rapidly flashing light,
release the hand-held remote control
button and the signal transmitter button.XStep 6: Press and hold the just-trained
signal transmitter button ( ;, = or ?) and
observe indicator lamp :.
If indicator lamp : stays on constantly,
programming is complete and your device
should activate when the respective signal
transmitter button ( ;, = or ?) is pressed
and released.
i If indicator lamp : flashes rapidly for
approximately 2 seconds and then turns to
a constant light, continue with
programming steps 8 through 12 as your
garage door opener may be equipped with
the “rolling code” feature.XStep 7: To program the remaining two
signal transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other rolling
code devices) with the rolling code feature,
follow these instructions after completing the
“Programming” portion (steps 1 through 6) of
this text. For your convenience and to
complete the procedure faster, you might
want to have someone assist you.
XStep 8: Locate the “training” button on the
garage door opener motor head unit.
i Exact location and color of the button may
vary by garage door opener brand.
Depending on manufacturer, the “training”
button may also be referred to as “learn” or
“smart” button. If there is difficulty locating
the transmitting button, refer to the garage
door opener Operator’s Manual.
XStep 9: Press the “training” button on the
garage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following two steps.XStep 10: Return to the vehicle and firmly
press, hold for 2 seconds and release the
programmed signal transmitter button ( ;,
= or ?).XStep 11: Press, hold for 2 seconds and
release same signal transmitter button a
second time to complete the training
process.
i Some garage door openers (or other
rolling code equipped devices) may require
you to press, hold for 2 seconds and
release the same signal transmitter button
a third time to complete the training
process.
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