XOpening: Squeeze stop buttons : and
guide the sunshade towards the rear.
XClosing: Using handle ;, slide the
sunshade towards the front of the vehicle.
Loading and storing
Parcel nets
GWarning!
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
A parcel net is located in the passenger
footwell.
Two parcel nets are located in the trunk on
each side of the right and left trunk side walls.
In addition a trunk floor net is available to
secure loads.
XPull the trunk floor net from the trunk back
wall towards the front over the luggage.
XHang the hooks of the trunk floor net on the
eyes on the trunk floor.Front storage compartmentsGWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Glove box
Depending on vehicle equipment, an AUX
socket is located in the glove box. For
information on AUX operation, see separate
COMAND system operating instructions.
The glove box can be ventilated
(Y page 152).
XOpening: Press glove box lid release :.XClosing: Push glove box lid ; upwards
until it engages.
Locking/unlocking the storage
compartments separately
The storage compartments are centrally
locked when you lock the vehicle from the
outside.
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Door storage compartmentsGWarning!
Keep the door storage compartments closed
while vehicle is in motion. Failure to do so may
cause the seat belt to catch at the rear and
prevent proper positioning of the seat belt.
:Release button;Storage compartment lidXOpening: Press release button :.
Rear storage compartments
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Driver’s side rear storage compartment
:Release button;Storage compartment lidXOpening: Press release button :.
Luggage compartment in the rear
GWarning!
Secure all pieces of luggage in the rear with
the luggage straps. Unsecured pieces of
luggage can otherwise cause injury during a
braking maneuver and can increase the risk
of injury in an accident.
Never allow anyone to ride in the rear.
The luggage straps can only secure light
luggage items. Carry heavy pieces of luggage
in the trunk.
The rear compartment area is not designed or
intended to accommodate occupants. Severe
personal injury or death may be the result in
an accident.
GWarning!
The shelf below the rear window should not
be used to carry objects. This will avoid such
objects from being thrown about and injuring
vehicle occupants during an accident or
sudden maneuver.
The trunk is the preferred place to carry
objects.
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XSecuring luggage: Pull strap : out of
holder ;.
XSecure the luggage with strap : so that it
cannot move.
XInsert strap : into latch =.XReleasing strap: Press release button ?
and guide strap : back to holder ;.
Load assist in the trunk
To facilitate trunk loading after opening the
trunk lid, use the load assist feature to raise
the retracted hardtop from its storage
position in the trunk.
GWarning!
To prevent injuries, make sure that there is no
possibility of body parts getting caught in
moving parts. If potential danger exists, press
the switch again. This will immediately stop
the movement of the hardtop.
Hardtop : can only be raised or lowered
when luggage cover ; is closed and the
trunk lid is completely opened.
XRaising the hardtop: Press load assist
button =.
Retracted hardtop : rises a short
distance. Load assist button = comes on
brightly. You can now open luggage
cover ;.
XLowering the hardtop: Close luggage
cover ;.
XPress load assist button =.
Hardtop : lowers. Load assist button =
is dimly lit.
! Only close the trunk if the hardtop is
completely lowered. Otherwise you could
damage the hardtop.
If you begin to close the trunk lid before the
hardtop is completely lowered, the load
assist button will flash and a warning will
sound.
Useful features
Cup holder
GWarning!
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
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during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
XOpening: Briefly press cup holder
cover : or ;.
XClosing: Press cup holder cover : or ;
until the cup holder engages.
Sun visors
GWarning!
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while vehicle is in motion. Reflected
glare can endanger you and others.
:Mounting;Vanity mirror cover=Vanity mirror lamp?Sun visorAVanity mirrorBHolder, e.g. for gas cards
Glare through the windshield
XFlip sun visor ? down when you
experience glare.
Glare through a door window
XClose vanity mirror cover ; if opened.XDisengage sun visor ? from mounting :.XPivot sun visor ? to the side.
Vanity mirror
The vanity mirror lamp only functions when
the sun visor is engaged in mounting :.
XFlip sun visor ? down.XLift up vanity mirror cover ;.
Vanity mirror lamp = comes on.
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AshtrayXOpening: Briefly touch cover plate :.XRemoving ashtray insert: Secure vehicle
from movement by engaging the parking
brake.
XShift the automatic transmission into
neutral position N.
XPress sliding knob ; to the right.
The ashtray insert will eject a short
distance.
XReinstalling ashtray insert: Press ashtray
insert into the frame until it snaps into
place.
XClosing: Push down cover plate :.
Cigarette lighter
GObserve Safety notes, see page 51.GWarning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
XOpen the cover (Y page 166).XSwitch on the ignition.XPush in cigarette lighter :.
Cigarette lighter : will pop out
automatically when hot.
XTake out cigarette lighter :.XReinsert cigarette lighter : in its socket
after use.
Power outlet
The power outlet can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
XSwitch on the ignition.
Power outlet in trunk
If the engine is off and power outlet : is
being used extensively, the vehicle battery
may become discharged.
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Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
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If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
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XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
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