2012 MERCEDES-BENZ S-CLASS SEDAN door lock

The following must be observed when raising
the vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If used
incorrectly, the jack could tip over with the
vehicle raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for
performing maintenance work under the
vehicle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Never
disengage the parking brake while the
vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used.
On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R The maximum clearance between the
underside of the tire and the ground must
be 1.2 in (3 cm).
R never place your hands and feet under the
raised vehicle.
R never lie under the raised vehicle.
R never start the engine when the vehicle is
raised.
R never open or close a door or the trunk lid
when the vehicle is raised.
R make sure that no persons are present in
the vehicle when the vehicle is raised.XUsing lug wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely.
The jacking points are located just behind the
wheel housings of the front wheels and just
in front of the wheel housings of the rear
wheels (arrows).
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
XPosition jack = at jacking point ;.Flat tire477Breakdown assistanceZ

Towing and tow-starting
Important safety notes
GWARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers.
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles ( 50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature ( Y page 269).
You could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 474).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
Towing and tow-starting485Breakdown assistanceZ

The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.XPress the mark on cover : inwards in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 485).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning lamps
( Y page 283).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing a vehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 485).
GWARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle. Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
( Y page 307).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.486Towing and tow-startingBreakdown assistance