
Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
equipped with the NECK-PRO system. For
this reason, it is not possible to remove the
head restraints from the front seats.
For design reasons, the rear-compartment
head restraints cannot be removed.
For more information, contact a qualified
specialist workshop.Adjusting the seats:Head restraint height;Seat height=Seat cushion angle?Seat cushion lengthASeat fore-and-aft adjustmentBBackrest angle
i If PRE-SAFE ®
has been activated, the
front-passenger seat and the electrically
adjustable rear seats are moved into a
more favorable position.
i You can store the seat settings using the
memory function ( Y page 118).
i To ensure the largest possible range of
seat settings, certain seat adjustment
functions will automatically activate other
seat adjustment functions.
i Depending on the seat fore-and-aft
setting, the head restraint height is
adjusted automatically.
Adjusting the rear seat electrically
You can only adjust the outer seats in the rear
electrically.
108SeatsSeats, steering wheel and mirrors

:Seat cushion angle;Backrest angle=Folding the head restraint up or back?Head restraint angleASeat fore-and-aft adjustment
Adjusting the front-passenger seat
from the driver's seat
GWARNING
When adjusting the front passenger seat,
make sure the seat, if occupied, is as far from
the front passenger front air bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat.
XTo activate/deactivate: press button :.
If the indicator lamp in button : is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R seat heating/ventilation
R memory function
Adjusting the front-passenger seat
from the rear
GWARNING
When adjusting the front passenger seat,
make sure the seat, if occupied, is as far from
the front passenger front air bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
Seats109Seats, steering wheel and mirrorsZ

Problems with the seat ventilation
The seat ventilation has switched off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel heighti Other topics:
R EASY-ENTRY/EXIT feature
( Y page 115)
R storing settings ( Y page 118)
R operating the on-board computer
( Y page 375)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating is deactivated
when the temperature in the vehicle
interior is higher than 86 ‡ (30 †).
i The steering wheel heating is switched off
automatically after about 24 minutes.
114Steering wheelSeats, steering wheel and mirrors

EASY-ENTRY/EXIT feature
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND
( Y page 266).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel and driver's seat when the EASY-
ENTRY/EXIT feature is activated.
To stop steering wheel and seat movement,
do one of the following:
R move the seat adjustment switch.
R move the steering column adjustment
switch.
R press one of the memory function position
buttons or memory button M.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
unintentionally activate the EASY-ENTRY/
EXIT feature. This could result in an accident
and/or serious personal injury.
GWARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
! Do not activate the EASY-ENTRY/EXIT
feature, if the seat backrest is reclined too
far backwards. This can damage the front
or rear seats. You must first move the
backrest to a vertical position.
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the
driver's seat moves backwards if you:
R remove the SmartKey from the ignition lock
R open the driver's door when the SmartKey
is in the ignition lock or KEYLESS-GO is in
position 1
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. The driver's seat only moves
backwards if it is not already in the
rearmost position.
Position of the steering wheel and the
driver's seat for driving
If you insert the SmartKey into the ignition
lock with the driver's door closed, depending
on the setting, the position of the steering
wheel and the driver's seat will be changed to
the previously set position.
The last position of the steering wheel or seat
is stored if:
R the ignition is switched off or
R the setting is stored with the memory
function.
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
Steering wheel115Seats, steering wheel and mirrorsZ

gradually. This enables you to determine
whether the system is able to play the
music at high volume without distorting it.
Rear Seat Entertainment System
General information
Important safety notes
GWARNING
The RSE CD/DVD player is a Class 1 laser
product. There is a danger of invisible laser
radiation when you open or damage the cover.
Do not remove the cover. The RSE CD/DVD
player does not contain any parts which can
be serviced by the user. For safety reasons,
have any necessary service work performed
by qualified personnel.
GWARNING
The driver should not wear a Rear Seat
Entertainment headset while operating the
vehicle under any circumstances. The use of
a headset while driving the vehicle could
drastically impair the ability to react to audible
traffic conditions (e.g. emergency sirens from
police/fire/ambulance, another car's horn,
etc.).
GWARNING
When not in use, headsets or external video
sources should be stored in a safe location
(e.g. one of the vehicle's storage
compartments) so that they are not loose
within the passenger compartment during
braking, vehicle maneuvers or a traffic
accident. Objects moving within the
passenger compartment could cause serious
personal injury to vehicle occupants.
GWARNING
Due to a potential choking hazard, wired
headset usage by children should only occur
with adult supervision.
Changing batteries
Batteries are required for the remote control
and for the two sets of cordless headphones.
GWARNING
Keep the batteries out of the reach of
children. Consult a doctor immediately if a
child should swallow a battery.
Do not dismantle, short-circuit or burn a
battery.
HEnvironmental note
Dispose of discharged batteries in an
environmentally responsible manner.
On the remote control
:Battery tray;Catch tab=Battery tray cover?Retaining lugsABatteries
The remote control contains 2 type AAA,
1.5 V batteries.
XTo open the battery compartment:
remove battery compartment cover = on
the back of the remote control.XTo do so, press down retaining lug ; and
take off battery tray cover =.Rear Seat Entertainment System251COMANDZ

lever or press the position button of the
memory function.
If there is a risk of entrapment by the seat, you
can also cancel the adjustment procedure by
moving the switch for seat adjustment. The
steering column and driver's seat stop moving
immediately.
Never leave children unsupervised in the
vehicle. They could open the driver's door and
thereby unintentionally activate the EASY-
ENTRY/EXIT feature and become trapped.
You can make a setting in COMAND so that
the steering wheel swings upwards and/or
the driver's seat moves backwards before you
get into the vehicle. You can make the
following settings:
R Off : the function is switched off.
R Steering Column : the steering wheel
swings upwards.
R Steering Column and Seat : the steering
wheel swings upwards and the driver’s seat
moves backwards.XTo set the EASY-ENTRY/EXIT feature:
select Vehicle in the main function bar by
sliding XVY and turning cVd theCOMAND controller and press W to
confirm.
The main area is active.XSelect the Easy Entry/Exit Feature
menu by sliding XVY or turning cVd the
COMAND controller.
The EASY-ENTRY/EXIT feature menu
appears. The current setting is indicated by
a # dot.XSelect Setting by sliding ZVÆ or turning
cVd the COMAND controller.
The selected setting is indicated by a #
dot.
Setting the interior/exterior lighting
delayed switch-off time
Interior lighting: you can set whether and for
how long you wish the interior lighting to
remain on in the dark after you have removed
the SmartKey from the ignition lock.
Exterior light: you can set whether and for
how long you want the exterior lighting to
remain on in the dark after the doors have
been closed. The exterior lighting
automatically switches off after the switch-off
delay has elapsed.
You may select from the following settings:
R 0 seconds: delayed switch-off is
deactivated.
R 15, 30, 45, 60 seconds: delayed switch-off
is activated.
i You can reactivate this function by
opening a door within one minute. If none
of the doors are opened after the key is
removed from the ignition lock or if a door
is not closed after it has been opened, the
exterior lights switch off after 60 seconds.
Vehicle267COMANDZ

Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Enabled
See Oper. ManualThe front-passenger air bag is enabled during the journey, even
though:
R a child, a small adult or an object weighing less than the
system's weight threshold is located on the front-passenger
seat.
R the front-passenger seat is unoccupied.
The system may detect objects or forces applying additional
weight on the seat.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XSwitch the ignition off.XOpen the front-passenger door.XRemove the child and the child restraint system from the front-
passenger seat.XIf necessary, secure the child in a child restraint system on a
suitable rear seat.XMake sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
Observe the 42 (Y page 54) indicator lamp and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 42 indicator lamp must light up and remain lit.
When the indicator lamp is on, OCS (Y page 54) has deactivated
the front-passenger air bag.
R the Front Passenger Airbag Enabled See Oper. Manual
or Front Passenger Airbag Disabled See Oper. Manual
display messages must not appear in the multifunction display.
Wait for a period of at least 60 seconds until the necessary
system checks have been completed and to make sure that the
display messages do not appear in the multifunction display.
If the conditions are not fulfilled, the system is not operating
correctly.
XVisit a qualified specialist workshop immediately.Display messages401On-board computer and displaysZ

GWARNING
If the 42 indicator lamp remains off even after performing the above corrective
steps, do not have any children twelve years old and under and other small individuals use the
front-passenger seat until the system has been repaired.
Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Disabled
See Oper. ManualThe front-passenger air bag is deactivated during the journey even
though an adult or a person larger than a certain size is occupying
the front-passenger seat. If additional forces are applied to the
seat, the system may interpret the occupant's weight as lower
than it actually is.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XApply the parking brake.XSwitch the ignition off.XHave the occupant get out of the vehicle.XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
Observe the 42 (Y page 54) indicator lamp and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 42 indicator lamp must light up and remain lit.
When the indicator lamp is on, OCS (Y page 54) has deactivated
the front-passenger air bag.
R the Front Passenger Airbag Enabled See Oper. Manual
or Front Passenger Airbag Disabled See Oper. Manual
display messages must not appear in the multifunction display.
Wait for a period of at least 60 seconds until the necessary
system checks have been completed and to make sure that the
display messages do not appear in the multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the 42 indicator lamp
remains lit or goes out depends on how OCS classifies the
occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
XVisit a qualified specialist workshop immediately.GWARNING
If the 42 indicator lamp remains lit with an adult occupant on the front-passenger
seat even after performing the above corrective steps, do not have any passenger use the front-
passenger seat until the system has been repaired.
402Display messagesOn-board computer and displays