2012 MERCEDES-BENZ S-Class navigation

You can install new map software yourself
which, depending on the scope, may consist
of one or more DVDs.
The installation process can take between
10 and 120 minutes, depending on the scope
of the map software. If the radio is switched
on before you start the installation process,
you can still adjust the volume. You can also
use COMAND to operate automatic climate
control and to cancel the process. Other
functions are not operational. If possible,
carry out the installation when the vehicle is
stationary. The DVD read speed is higher
when the vehicle is stationary than when it is
in motion, so less time is required. If the
starter battery is not sufficiently charged,
COMAND may end the process automatically
in order to protect the battery. Therefore, let
the engine idle during the installation
process.GWARNING
Never leave the engine running in enclosed
spaces. The exhaust gases contain toxic
carbon monoxide. Breathing in exhaust fumes
is a health hazard and can lead to
unconsciousness or death.
Displaying information on the map
version currently in use
XTo activate navigation mode: press the
S function button once or twice.XTo show the menu: press W the COMAND
controller.XSelect Navi in the main function bar by
sliding VÆ and turning cVd the COMAND
controller and press W to confirm.XSelect Map Version and press W to
confirm.
Notes on handling DVDs
R Only hold DVDs by the edge.
R Handle DVDs carefully to prevent reading
errors.
R Avoid getting scratches, fingerprints and
dust on DVDs.
R Use a commercially-available cleaning
cloth to clean discs. When cleaning CDs,
you should wipe in straight lines from the
center outwards rather than in a circular
motion.
R Place DVDs back in their cases after use.
R Protect DVDs from heat and direct sunlight.
Map software copy protection
Map software for COMAND is subject to a
charge. The map software has just one
activation code which is usable in one vehicle
only, and is not transferable. You can obtain
the six-digit activation code from your
authorized Mercedes-Benz Center. If you
have lost the activation code, or if COMAND
does not accept the activation code that you
have received, contact your authorized
Mercedes-Benz Center.
Your vehicle is supplied with map software at
the factory. Depending on the country, map
software for your region is either pre-installed
(Europe/USA) or the map software is
supplied as a DVD (all other countries). You
do not require an activation code for the map
software that is provided with your vehicle.
If the map software on your vehicle has been
installed at the factory and you wish to
reinstall it, this also does not necessitate
entry of the activation code.
Installation processXLoad the map software DVD in the DVD
drive ( Y page 220).
COMAND checks the DVD and shows a
corresponding message in the display.
Map software is not compatible with the
navigation system
You will see a message that the map software
cannot be installed.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XInsert a DVD which is compatible with the
vehicle’s navigation system.Navigation189COMANDZ

Map software is not compatible with the
current system software
You will see a message that the system
software and the map software are not
compatible.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XHave the system software updated at an
authorized Mercedes-Benz Center.
The map software cannot be installed until
the system software has been updated.
Map software compatible with the
navigation system and the current
system software
COMAND checks whether the map data on
the DVD is already installed.
Map data is already installed
You will see a message that the map data is
already installed and a prompt will appear
asking you whether you wish to continue with
the map software installation.
XSelect Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.
Map data is not installed yet
In the display, you will see a comparison of
the version statuses of the map software DVD
and the map software installed in COMAND.
A prompt then appears asking whether the
map software installation should be carried
out.
XSelect Yes or No.
If you select Yes, the map data is installed.
If you select No, COMAND automatically
ejects the DVD and the installation of the
map software is canceled.XTake the DVD out of the slot.If an activation code is required for the map
software, a prompt appears in the display
requesting the code to be entered.XEnter the activation code and confirm the
entry with !.
The map software is installed.
If you enter an incorrect activation code, the
prompt to enter the activation code appears
again. If the activation code is entered
incorrectly three times, the prompt asking
you to enter the activation code appears after
a time delay. The time delay increases every
time the activation code is entered
incorrectly, from five minutes up to a
maximum of five hours.
Installing map data
Just before the copying process starts,
COMAND restarts the system.
While the installation is running, you will see
a message to this effect and a progress bar.
XTo cancel the installation process: eject
the DVD.XTake the DVD out of the slot.
i If you interrupt the installation process,
the navigation system will not be
operational. You can continue an
interrupted installation process at a later
date.
XInstallation process with multi-DVD
map data: once the content of the first
DVD has been installed, a message appears190NavigationCOMAND

prompting you to insert the second DVD.
Follow the instructions on the display.XTo allow the installation to run to the
end without Canceling: take no further
action.
When the installation process is
successfully completed, you will see a
message to this effect.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.
The installation is complete.
When the installation process is not
successfully completed, you will see a
message to this effect.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.Navigation191COMANDZ

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 169).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.The Navigation
function
unavailable message
appears.COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.192NavigationCOMAND

The address book organizes and stores
entries that are entered from different
sources (mobile phone, SD memory card,
Bluetooth ®
import, COMAND phone book,
navigation). You can use these entries to
make telephone calls and for navigation.
Importing contacts automatically
If a mobile phone is connected to COMAND
via the Bluetooth ®
interface, the contacts
(phone book entries) of the mobile phone are
automatically imported into COMAND's
phone book.
Depending on the mobile phone, this process
may take some time. Depending on the
mobile phone used, only the phone book
entries in the mobile phone or these entries
and the phone book entries from the SIM card
are imported.
The automatically imported contacts (phone
book entries) can be recognized in COMAND
by the Ã/0 symbol. They are only
available in COMAND if the corresponding
mobile phone is connected to COMAND via
the Bluetooth ®
interface.
Importing contacts manually
i The stored phone book and the vCards
remain in COMAND, even if you use
COMAND with another mobile phone. The
entries can be viewed without a mobile
phone. For this reason, delete the phone
book before selling or transferring
ownership of your vehicle.
Existing contact data can be imported from
the memory card manually.XTo import data: load the memory card.XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Download Contacts and press W
to confirm.XSelect From Memory Card and press W to
confirm.XSelect Add or Overwrite and press W to
confirm.
If the data has been imported, the Import
successful message is displayed.
If the COMAND phone book memory is full,
this message appears in the display:
Memory full. Contacts could not be
imported completely .
i
After the data has been imported,
COMAND has to process it. The entries are
only visible in the address/phone book
when this is completed.
Receiving vCards via Bluetooth ®
You can receive vCards from devices (such as
a PC) which support the transmission of
vCards via Bluetooth ®
.
This requires the device to be authorized in
COMAND. PCs must be authorized via the
Bluetooth ®
device list ( Y page 147).
Received vCards are imported into the
address book.
Please bear the following in mind:
R Bluetooth ®
must be activated in COMAND
and on the Bluetooth ®
device ( N operating
instructions of the device).
R the Bluetooth ®
device must be able to send
vCards via Bluetooth ®
(N operating
instructions of the device).
R the Bluetooth ®
device in the vehicle must
be switched on.
204TelephoneCOMAND

iIf you switch to another main function,
e.g. navigation, while receiving vCards, the
reception of vCards will be terminated.XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Download Contacts and press W
to confirm.XSelect Via Bluetooth and press W to
confirm.
This interrupts the Bluetooth ®
connection
between COMAND and your active mobile
phone. In turn, COMAND is ready to receive
vCards from another Bluetooth ®
device.XStart data transfer on the external
Bluetooth device ( N operating instructions
of the device).
The data on the vCards is automatically
transferred to the address book. The
number of vCards received is displayed.XTo cancel reception: press W.
or
XPress the % back button on the center
console.
Calling up contacts/details
You can call up contacts with the list or by
using the character bar.
Phone book/address book basic display
:ListÇ Entry with navigable data\ Entry with voice tag; see the
separate operating instructions for the
Voice Control SystemÆ Address book entryà Mobile phone entry0 SIM card entry® Entry imported via Bluetooth ®¯
Entry imported via memory cardG Entry with multiple phone numbers;Two-line character barB To change the language of the
charactersp To select the character setF To delete your selection¬ To confirm your selection% Back
Calling up contacts from a list
XPhone book: select Name in the telephone
basic menu by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XAddress book: select Data/Connections
in the telephone basic menu by sliding
V Æ and turning cVd the COMAND
controller and press W to confirm.XSelect Address Book and press W to
confirm.Telephone205COMANDZ

Calling a number stored in an entry
Using the phone book
XSelect Name in the telephone basic menu
by sliding VY and turning cVd the
COMAND controller and press W to
confirm.XCall up the contact ( Y page 205).XContact with multiple telephone
numbers (with the G symbol): press
W .
or
XPress SEND on the telephone keypad.
A list of all telephone numbers is opened.XSelect the desired number by turning
cVd the COMAND controller.XPress W.
or
XPress SEND on the telephone keypad.
The number is dialed.XContact with one telephone number
(without the G symbol): press W.
or
XPress SEND on the telephone keypad.
The number is dialed.
i You can also use the phone book in the
on-board computer to make a call
( Y page 383).
Using the address book
XSelect Data/Connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.XSelect Address Book and press W to
confirm.XCall contact ( Y page 205) and press W to
confirm.XSelect the telephone number by turning
cVd the COMAND controller and press
W to confirm.Starting route guidance to an entry
i
This function is available as soon as you
have stored a destination in the destination
memory ( Y page 179). COMAND also
stores the destination in the address book
with the complete navigable address data.
In this case, navigation can be started
without any further data input.
If the contact entry contains a postal
address, e.g. as a result of importing a
vCard, the system can also navigate to this
address. If the data is incomplete or
unclear, COMAND asks the user to enter
the relevant address data. After the entry
has been completed and navigation has
been started, COMAND replaces the
existing address with the navigable
address if necessary.
XSearch for an address book entry using the
¤ symbol.XConfirm the entry by pressing W.
Telephone numbers and addresses are
displayed.XSelect the address data field.XPress the COMAND controller.
or
XSelect Options by sliding VY the
COMAND controller and press W to
confirm.XSelect Navigate and press W to confirm.XSelect Start and press W to confirm.
Voice tags
i
Voice tags are entered via the Voice
Control System; see the separate operating
instructions for the Voice Control System.
Adding or changing a voice tag
i You can add one voice tag per address
book entry.
208TelephoneCOMAND

Many audio CDs contain CD text. COMAND
uses the information contained therein to
display the artist, album and track name.
If the audio CD does not contain any CD text
information, COMAND can use the Gracenote
Media Database to identify unknown audio
tracks when running in audio CD mode. This
is only possible if the relevant information is
saved in the Gracenote Media Database and
if the "Gracenote Media Database" function
is activated.
If this is the case, COMAND will display the
corresponding data such as artist, album and
track name in the relevant displays and lists.
If COMAND accesses the Gracenote Media
Database when reading an audio CD, you will
see the following message:
Selecting Gracenote ®
data to be displayed
If the inserted CD does not contain any
Gracenote ®
data, the Gracenote Media
Database menu item is shown in gray and
cannot be selected.
XSwitch on audio CD mode ( Y page 221).XSelect CD by sliding VÆ and turning cVd
the COMAND controller and press W to
confirm.XSelect Gracenote Media Database by
turning cVd the COMAND controller and
press W to confirm.
Switch the function on O or off ª.
Updating Gracenote ®
music recognition
technology and the Gracenote Media
Database
The digital data on the Gracenote Media
Database becomes obsolete due to the
release of new CDs. Optimum functionality
can only be attained with up-to-date
Gracenote ®
music recognition technology.
Information about new versions can be
obtained from an authorized Mercedes-Benz
Center.
You can have your music recognition
software updated there with a DVD, or you
can update it yourself.
i The Gracenote Media Database is
updated in conjunction with the navigation
system's digital map ( Y page 188).
Setting the audio format
You can only set the audio format in audio
DVD mode. The number of audio formats
available depends on the DVD. The content of
an audio DVD is called an "album", and this
can be divided into up to nine groups. A group
can contain music in different sound qualities
(stereo and multichannel formats, for
example), or bonus tracks. Each group can
contain up to 99 tracks. If an audio DVD only
contains one audio format, the "Group" menu
item(s) cannot be selected.
XSwitch on audio DVD mode ( Y page 221).XSelect DVD-A by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.Audio227COMANDZ