2012 MERCEDES-BENZ S-Class display

TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 497).XIf necessary, change a wheel ( Y page 513).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
60 seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWARNING
Each tire, including the spare (if provided), should be checked at least every two weeks when
cold and inflated to the pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire pressure label
on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size indicated
on the Tire and Loading Information placard or the tire pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires are
significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
1 minute and then remain continuously illuminated. This sequence will be repeated every time
Warning and indicator lamps in the instrument cluster429On-board computer and displaysZ

the vehicle is started as long as the malfunction exists. When the malfunction indicator is
illuminated, the system may not be able to detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of reasons, including the installation of incompatible
replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels
on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to
continue to function properly.430Warning and indicator lamps in the instrument clusterOn-board computer and displays

To adjust the volume during an mbrace call,
proceed as follows:XPress the W or X button on the
multifunction steering wheel.
or
XUse the H volume controller of
COMAND ( Y page 119).
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 24
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The COMAND display shows the Emergency
Call Activated message. The audio output
is muted.
24 USA only.444FeaturesStowing and features

Once a connection has been established, the
Call Connected message appears in the
multifunction display.
The COMAND display shows the Emergency
Call Activated message.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ®
connection on the phone is
canceled automatically. After making the
emergency call, the connection is
automatically re-established.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
XOpen the stowage compartment under the
armrest ( Y page 433).Features445Stowing and featuresZ

XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the S button during the call,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button
XOpen the stowage compartment under the
armrest ( Y page 433).XPress and hold MB Info call button : for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button : flashes while446FeaturesStowing and features

the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call
Activated message. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 25
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND
i The components and operating principles
of COMAND can be found on
( Y page 118).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
25 USA only.Features447Stowing and featuresZ

(POIs)/important destinations in the
surrounding area.
You are prompted to confirm route guidance
to the address entered.XSlide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative
determines a suitable driving route based on
your current vehicle position and the desired
destination and guides you live through the
current sections of the route.
Search & Send
Points to observe before use
i To use Search & Send, your vehicle must
be equipped with mbrace and a navigation
system. You must also have an mbrace
service subscription.
"Search & Send" is a destination entry
service. A destination which is determined by
Google Maps ®
or Yahoo Local Maps ®
can be
forwarded directly to your vehicle's
navigation system using TELEAID.
Specifying and sending the destination
address
i Information about specific commands
such as address entry or sending an
address can be found on (either of) the
website(s). Each website works differently
and is subject to change.XGo to either http://
www.maps.google.com or http://
www.maps.yahoo.com and enter a
destination address in the entry field.XPress the relevant button on the website to
send the destination address to the e-mail
address of your mbrace account.XWhen the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.XClick on "Send".
Calling up destination addresses
XPress the MB Info call button to load the
destination address to your vehicle's
navigation system.
A display message appears, asking
whether navigation should be started.XSlide XVY and turn cVd the COMAND
controller to select Yes and confirm by
pressing W.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, you have to make an
info call to load each individual address.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
448FeaturesStowing and features

Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the trunk lid handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 444) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 26
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then informs your authorized Mercedes-Benz
Service Center of the work required. This
26 USA only.Features449Stowing and featuresZ