ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 310).
or
XJump-start the vehicle ( Y page 313).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Doors79Opening/closingZ
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWARNING
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.20 ft (2.20 m) above the
ground is necessary.
You can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R open the tailgate manually from inside
R limit the opening angle of the tailgate
Opening/closing from the outside
Opening
XPress the % button on the SmartKey.XPull handle :.XRaise the tailgate.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
82Cargo compartmentOpening/closing
compartment opening when closing the
tailgate. Be especially careful when small
children are around.XPull the tailgate down using recess :.XPush the tailgate closed from outside the
vehicle.XIf necessary, lock the vehicle with
the & button on the SmartKey
( Y page 72) or with KEYLESS-GO
( Y page 73).
i
If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Opening/closing automatically from
outside
Important safety notes
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.20 ft (2.20 m) above the
ground is necessary.
Opening
You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
XPress and hold the F button on the
SmartKey until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
Closing
GWARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver's door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle's on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate automatically using
the SmartKey, the closing button 5
or the
locking button 6
.
5 For vehicles with the EASY-PACK tailgate only.
6 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.Cargo compartment83Opening/closingZ
Closing button and locking button (example:
vehicle with the EASY-PACK tailgate and KEYLESS-
GO)
XTo close: press closing button : on the
tailgate.
or
XPress and hold the F button on the
SmartKey until the tailgate closes.XTo close and lock simultaneously:
Press locking button ; on the tailgate.
i
The tailgate can only be opened and
closed with the SmartKey if there is no
SmartKey in the ignition lock.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected.
Opening/closing automatically from
the inside
GWARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the opening procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the opening procedure, press or
pull the door-mounted remote tailgate switch.
When the SmartKey is not inserted in the
starter switch (vehicles with KEYLESS-GO:
Make sure the vehicle's on-board electronics
have status 0): Press button F on the
SmartKey.GWARNING
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured.
To interrupt the closing procedure, press or
pull the door-mounted remote tailgate switch.
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening when closing the
tailgate. Be especially careful when small
children are around.
GWARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
84Cargo compartmentOpening/closing
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
Opening and closing the hinged side
windows
The hinged side windows are operated
electrically from the from the driver's seat.
GWARNING
Make sure that nobody can become trapped
as you close the hinged side windows. If there
is a risk of somebody becoming trapped,
release the switch or push the switch again to
reopen the side window.
Door control panel
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XTo open fully: press switch : and release.XTo close fully: pull switch : and release.XTo stop the closing procedure: press
switch : again.
Both hinged side windows open fully.
i If the hinged side windows are blocked
when closing, the closing procedure is
terminated and the hinged side windows
open again slightly.
i For safety reasons, the hinged side
windows can only be opened again after
four seconds.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the hinged side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the % button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the % button again until
the panorama roof with power tilt/sliding
panel is in the desired position.XTo interrupt convenience opening:
release the % button.Side windows87Opening/closingZ
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly, or if the battery has been
disconnected or has become discharged.
XRemove the SmartKey from the ignition
lock or select position 0 (KEYLESS-GO).XRemove the fuse for the sliding sunroof
from the fuse box. To find out where the
fuse is located, refer to the fuse allocation
chart in the vehicle tool kit ( Y page 296).XReinsert the fuse.90Sliding sunroofOpening/closing
XTurn the light switch to $ or à .
or
XIf the rear fog lamp is switched on: press
the light switch in to the stop.
Low-beam headlamps
XTo switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2 or start the engine.XTurn the light switch to L.
The L indicator lamp in the instrument
cluster lights up.XTo switch off the low-beam
headlamps: turn the light switch to $.
Daytime running lamps
Daytime running lamps in Canada
The "daytime running lamps" function is
required by law in Canada. It cannot therefore
be deactivated.
XTurn the light switch to $ or à .
With the engine running: depending on the
ambient light, the daytime running lamps or
the low-beam headlamps are switched on.
When the low-beam headlamps are
activated, the T indicator lamp on the
light switch and the L indicator lamp in
the instrument cluster light up.
If the light switch is set to $ or à , you
cannot activate the high-beam headlamps.
Turn the light switch to L when driving at
night. You can switch on the high-beam
headlamps in this position.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a driving position to N or P, the low-beam
headlamps go out after three minutes.
When the engine is running and the vehicle is
stationary: if you turn the light switch
to T , the parking lamps and the low-beam
headlamps are switched on.
Daytime running lamps in the USA
In the USA, the daytime running lamps are
deactivated upon delivery from the factory.XTo activate the daytime running
lamps: activate the daytime running lamps
function in the on-board computer
( Y page 206).XTurn the light switch to $ or à .
With the engine running: the low-beam
headlamps are switched on. The T
indicator lamp on the light switch and the
L indicator lamp in the instrument
cluster light up.
It is only possible to activate the high-beam
headlamps if the brightness of the ambient
light is at a low level.
However, the high-beam flasher can always
be used.
If the engine is running and you turn the light
switch to T or L , the manual settings
take precedence over the daytime running
lamps.
Automatic headlamp mode
XTo switch on automatic headlamp
mode: turn the light switch to Ã.
SmartKey in position 1 in the ignition lock:
the parking lamps are switched on or off
automatically depending on the brightness
of the ambient light.
With the engine running: depending on the
brightness of the ambient light, the daytime
running lamps 10
or the low-beam
headlamps are switched on or off
automatically.
When the low-beam headlamps are
switched on, the L indicator lamp in the
instrument cluster lights up.GWARNING
If the light switch is set to Ã, the low-beam
headlamps will not come on automatically if
it is foggy. This could endanger you and
10 Only if daytime running lamps have been activated via the on-board computer.Exterior lighting115Lights and windshield wipersZ
others. Therefore, turn the light switch to
L in fog.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle's
lighting at all times.GWARNING
In low ambient lighting or foggy conditions,
only switch from position à to L with
the vehicle at a standstill in a safe location.
Switching from à to L will briefly
switch off the headlamps. Doing so while
driving in low ambient lighting conditions may
result in an accident.
Front fog lamps and rear fog lamp
Front fog lamps
Only vehicles with front fog lamps have the
"fog lamps" function.
GWARNING
If you suspect that driving conditions will be
foggy, turn the light switch to L before you
start your journey. Otherwise, your vehicle
may not be visible and you could endanger
yourself and others.
GWARNING
In low ambient lighting or foggy conditions,
only switch from position à to L with
the vehicle at a standstill in a safe location.
Switching from à to L will briefly
switch off the headlamps. Doing so while
driving in low ambient lighting conditions may
result in an accident.
XTo switch on the front fog lamps: turn
the SmartKey in the ignition lock to position
2 or start the engine.XTurn the light switch to L or T . If the
light switch is set to Ã, you cannot
switch on the fog lamps.XPull the light switch out to the first detent.
The green N indicator lamp on the light
switch lights up.XTo switch off the front fog lamps: press
the light switch in as far as it will go.
The green N indicator lamp on the light
switch goes out.
Rear fog lamp
XTo switch on (vehicles with front fog
lamps): turn the SmartKey in the ignition
lock to position 2 or start the engine.XTurn the light switch to L or T . When
the light switch is set to Ã, you cannot
switch on the rear fog lamp.XTurn the light switch to L. When the
light switch is set to T, you cannot
switch on the rear fog lamp.XPull the light switch out to the second stop.
The yellow R indicator lamp on the light
switch lights up.XTo switch off the rear fog lamp: press the
light switch in as far as it will go.
The yellow R indicator lamp on the light
switch goes out.XTo switch on (vehicles without front fog
lamps): turn the SmartKey in the ignition
lock to position 2 or start the engine.XTurn the light switch to L. When the
light switch is set to Ã, you cannot
switch on the rear fog lamp.XTurn the light switch to L. When the
light switch is set to c, you cannot
switch on the rear fog lamp.XPull the light switch out to the stop.
The yellow R indicator lamp on the light
switch lights up.XPull the light switch out to the stop.
The yellow R indicator lamp in the
instrument cluster lights up.116Exterior lightingLights and windshield wipers