2012 MERCEDES-BENZ M-Class tailgate

Useful
information
i This
Operat or'sManual describesall
models andallstan dard andoption al
equipment ofyour vehicle available atthe
time ofpublication ofthe Operat or's
Manual. Country-specificdiffer encesare
possible. Pleasenotethat your vehicle may
not beequipped withallfeature s
descr ibed. Thisalso applies tosafet y-
related systemsand func tions. i
Please
readtheinfor mation onqualified
specialist workshops(Ypage 25). Loading
guidelines G
WARN
ING Always
fastenitems being carriedas secur ely
as possi ble. Use cargotie-do wn rings and
fa ste ning materi alsap pro priate forthe weight
and size ofthe load .
In an acc ident, durin gh ard brak ingorsudden
man euver s,loos eite ms will bethrown aroun d
ins ide theveh icle.This can cause injuryto
vehicle occupants unlesstheitems are
securely fastened inthe vehicle.
To help avoid personal injuryduring acollision
or sudden maneuver, exercisecarewhen
transport ingcargo. Donot pile luggag eor
cargo higher thantheseat backrests.
The cargo compartmen tist he preferred place
to carry object s.Always usecargo tie-down
rings, andifso equipp ed,alwa ysuse thecargo
net when transport ingcargo.
Never driveavehicle withthetailgate open.
Deadly carbon monoxide (CO)gases may
enter vehicle interior resulting in
unconsc iousness anddeath.
The gross vehicle weight(GVW)isthe vehicle
weight including fuel,vehicle toolkit,spare
wheel, installed accessories, vehicle
occupants andlugga ge/cargo.
The gross loadlimit andthegross vehicle
weight rating(GVWR) foryour vehicle must never
beexceeded. Thegross loadlimit and
the GVWR arespecified onthe vehicle
identification plateonthe B-pillar ofthe
driver's door(Ypage 362).
The load must alsobedistributed sothat the
weight oneach axlenever exceeds thegross
axle weight rating(GAWR) forthe front and
rear axles. Thespecifications forGVWR and
GAWR areonthe vehicle identification plate
on the B-pillar ofthe driver's door
(Y page 362).
Further information canbefound inthe
"Loadi ngthe vehicle" section(Ypage 362).
The handling characterist icsofaladen
vehicle aredependent onthe distribution of
the load within thevehicle. Forthis reason,
you should observe thefollowing noteswhen
transport ingaload:
R position heavyloadsasfar forwards as
possible andaslow down inthe cargo
compartmen taspossible .
R the load must notprotrude abovetheupper
edge ofthe seat backrests.
R alwa ysplace theload againstthe rear or
front seatbackrests. Makesurethatthe
seat backrests aresecurely lockedinto
place.
R hook inthe cargo netwhen loading.
R alwa ysplace theload behind unoccupied
seats ifpossible .
R secure theload withsufficiently strongand
wear-resistant tiedown. padsharp edges
for protect ion. Stowage
areas Stowage
compartments
Importa ntsafety notes G
WARNING To
help avoid personal injuryduring acollision
or sudden maneuver, exercisecarewhen
storing objects inthe vehicle. Putlugga geor
cargo inthe cargo compartment ifpossible . 284
Stowage
areasStowing and features

X
Push cover =forward untilitis lying onthe
rear seat armrest . Cargo
compar tment enlargement
Impor tantsafety notes G
WARNIN
G When
expanding thecargo volume, always
fully foldthecorres ponding seatsand,ifso
equipped, alwaysuse thecargo netwhen
tran sportin gcargo.
Unless youaretran sportin gcargo ,th eseat
back restsmust remainprop erlylockedin the
uprig htposit ion.
In an acc iden t,durin ghard brak ingorsudden
man euver s,loos eite ms will bethrown aroun d
ins ide theveh icle.This can cause injuryto
vehicle occupants unlesstheitems are
securely fastened inthe vehicle.
Always usethecargo tie-down rings. G
WARNING Never
driveavehicle withthetailgate open.
Deadly carbon monoxide (CO)gases may
enter vehicle interior resulting in
unconsc iousness anddeath.
! Fold theseat cushion upwardsbefore
folding therear bench seatforward.
Otherwise, thebackrests maybedamaged.
When thebackrest isfolded forwards, the
front seats should notbemoved totheir
rearmost position.Otherwise, thefront
seats andtherear bench seatcould be
damaged.
The left-hand andright-hand rearseat
backrests canbefolded forwards separately
to increase thecargo compartmen tcapaci ty. Foldi
ngtherea rbench seatforwar ds i
If
th edriv er'sor fron t-passe nger seat is
set foralarge rpers on,it may notbe
poss ibletofold therear benchseat
for wards .Int his case, move thefront seats
as far forward aspossible.
X Move thehead restraint sto the lowest
position (Ypage 97).
X Fold seatcushion :upwa rds. X
Pull release catch;upwa rdsinthe
direction ofthe arrow untilthebackrest is
completely unlocked.
! The backrest isheavy. Therefore, take
care when folding itdown. Makesurethat
the head restraint sare pushed allthe way
in so that thebackrests andseat cushions
are not damaged.
X Fold thebackrest forwards untilitreaches
the cargo compartmen tposition. Stowage
areas
287Stowing and features Z

X
To remo ve:pre ssbutton ;.
X Swi ngthe comb inedcar gocove rand net in
the directi onofthe arrow .
X Fir st, detach thecomb inedcar gocove rand
net from left-ha ndcatch :and then
rem ove itfrom right-ha ndfixtu re=.
X To instal l:pu sh the comb inedcar gocove r
and netuptothe stop intoright-ha nd
fixtu re=.
X Place thecomb inedcar gocove rand net
into theleft-ha ndfixtu reand push itinto
catch :unti lthe comb inedcar gocove r
and netengages audibl y. X
Ma kesure tha tred lock status
indicat or? isno longer visible. The
combin edcargo coverandnetwill
other wisenotbelocked inplace. Cargo
netincombined cargo
compa rtment cover andnet
Impor tantsafet ynotes It
is particularly importanttouse asafety net
if the vehicle isloaded withsmall objects
above thelevel ofthe backr ests.Forsafety
reasons, alwaysuse acargo netwhen
tran sport ingloads.
Atta ching thecargo net X
Pull thecargo netupbytab :and hook it
int oeyelets ;using bothhands. Coat
hooks onthe tailga te G
WARN
ING The
tailgate mayclose iftoo great aload is
placed onthe coat hooks.
You and/or otherscould betrapped and
injur ed.
Only usethecoat hooks forlight cloth ing. :
Coat hooks 290
Stowage
areasStowing and features

X
Press release button:ofthe luggage
holder andpullthestrap outinthe direction
of the arrow.
X Place theload between thestrap andthe
cargo compart mentsidewall.
X Using onehand, presslockingbutton :of
the luggage holder.
X With yourother hand, letthe strap goslowly
until theload issecured.
X Make surethatlockin gbutton ?on
bracket sA ispressed.
This keeps bracket sA inplace onthe
loading rail.
X To remove: pressrelease button=on
respect ivebracket Aand remove luggage
holder ;bypulling upwards andout.
Telescopic rod The
telescopic rodcan beused tosecure the
load against therear seats toprevent itfrom
moving around. X
To install: insertonebracket ;into both
the left and theright loading railsandslide
it to the desired position (Ypage 291).
X Inser ttelescopic rod:intobrack ets;
and, while doing so,press release
button ?and push therod downwards
until itengages.
X Make surethatlockin gbutton =on
brack ets;ispressed.
This keeps brackets;inplace onthe
loading rail. X
To rem ove: press release button?on
respect ivebrack et; and remove
telesc opicrod:bypulling itupwards and
out. Stowage
wellunder thecargo
compa rtment floor
A removable insertunder thetrun kfloor
con tains theparts ofthe EASY-PA CKload-
securin gkit .The tire-c hange toolkitisstored
beneath thisinsert. X
To open: openthetailgate.
X Holding theribbing, presshandle :
downwards ;.
Handle :folds upwards.
X Swing thetrunk floorupwa rdsusing
handle :until itrests against thecargo
compartmen tcover. X
Fold outhook =onthe underside ofthe
trunk floorinthe direction ofthe arrow. 292
Stowage
areasStowing and features

X
Attach hook= tothe cargo
comp artment' sup pers eal ?.
X To close: detach hook=from thecargo
compart ment'supper seal?.
X Fasten hook=tothe brack eton the
underside ofthe trun kfloor.
X Fold thetrunk floor down.
X Press thetrunk floor down ;untilit
eng ages. Roof
carrier
Imp ortant safety notes G
WARN
ING Only
usecarriers when thebasic carrierbars
have been complete lymoun ted.Theleftand
right roofrails areonly stabilized bymean sof
the basic carrierbars moun ted.
Follow themanuf acturer' sinsta llati on
ins truc tions. Othe rwise, animp roperly
atta chedcar riero rits load cou ldbe come
de tach edfromt hevehicle.
Do not exceed themaximum roofload of
220 lb(100 kg).
Take intoconsideration thatwhen theroof is
loaded, thehandling characterist icsare
different fromthose whenoperating the
vehicle without theroof loaded.
! Mercedes-Ben zrecomm endsthatyou
only useroof carriers thathave been tested
and approved forMercedes- Benzvehicles. This
helps topreven tdamage tothe
veh icle.
Posi tionthe load onthe roof carrier insuch
a way that thevehicle willnotsustain
damage evenwhen itis in motion.
Depending onthe vehicle equipment,
ensure thatwhen theroof carrier is
installed youcan:
R raise thesliding sunroof fully
R open thepanorama roofwith power tilt/
sliding panelfully
R open thetailgate fully
Attaching theroof carrier X
Secure theroof carrier toroof rails :.
X Observe themanufacturer's installation
instruct ions. Features
Cup
holders
Import antsafety notes G
WARNING In
order tohelp prevent spillingliquidson
vehicle occupants and/orvehicleequipment,
only usecont ainers thatfitinto thecup
holder. Uselidsonopen containers anddo
not fillcont ainers toah eight where the
con tents,especially hotliquids, couldspill
during braking ,vehicle maneuvers, orinan
acciden t.Liquids spilledonvehicle occupant s
may cause serious personal injury.Liquids Featur
es
293Stowing and features
Z

Vehi
cle remo teope ning If
yo uha ve uni ntentio nallylocked your
veh icle(e .g. the Sma rtKey isstil lin the
veh icle) and arep laceme ntSma rtKey isnot
ava ilab le,the vehiclecan beopene dby a
Mer cedes-Be nzCu stom erAssi stance Center.
The vehiclecan beopene drem otelyup tofou r
da ys afte rthe ignition waslastswitched off.
X Contact thefollowing servicehotlines:
R USA: Mercedes-Ben zCustome r
As sist anc eCen terund er1-80 0-FO R-
ME RCedes (1-800-36 7-63 72)or
1-8 88- 990- 9007
R Canada: Customer Serviceat
1-8 88- 923- 8367
You willbeasked foryour password.
X Return toyour vehicle atthe time agreed
upon withtheMercedes-B enzCustomer
Assist anceCenter.
X Pull thetailgate handleforatleast 20
seconds untiltheindicator lampinthe SOS
button (Ypage 300)flashes.
The Connecting
Call message
appears
on the multifunct iondisplay .
Alter natively, thevehicle canalso beopened
via the Internet oran iPhone inthe "Owners
Online" sectionusingyourIDnumber and
password 23
. i
Vehicle
remoteunlockin gis only possible
if the correspon dingmobile phonenetwork
is accessible.
The SOS button flashes andthe Call
Connected message
appearsinthe
multifunct iondisplay toconf irmthat the
comman dfor vehicle remote unlockin ghas
been received.
If you pull thetailgate handleformore than
20 seconds beforereceiving authorization
for remote unlockin gfrom theMercedes-
Benz Customer AssistanceCenter, you
must wait15minutes beforeyoucan pull
the tailgate handleagain. Vehicle
remoteclosin g If
you forget tolock your vehicle butareno
longer inthe vicinit yof the vehicle, itcan be
locked foryou bythe Mercedes-B enz
Customer AssistanceCenter.
The vehicle canbelocked remotely uptofour
days after theignition waslastswitched off.
X Contact thefollowing servicehotlines:
R USA: Mercedes-B enzCustomer
Assist anceCenter under1-800-FOR-
MERCedes(1- 800-367-6372 )or
1-8 88-990- 9007
R Canada: Customer Serviceat
1-8 88-923- 8367
You willbeasked foryour PIN.
The next time youareinyour vehicle and
switch onthe ignition, the Tele Aid: Doors
Locked
byRemote message
appearsinthe
multifunct iondisplay .
Alter natively, thevehicle canalso belocked
via the Internet oran iPhone inthe "Owners
Online" sectionusingyourIDnumber and
password. i
The
vehicle valetlockin gfeature is
availa blewhen therelevant mobilephone
network isavaila bleand data conn ection is
possible.
Service forrecovering astolen vehic le If
yo ur veh icleha sbe en stol en:
X Noti fythe police.
The police willissu eanum bered incident
rep ort.
X Thi snum berw illbe forwarded tothe
Merc edes- BenzCustome rAssistance
Center together withyour PIN.
The Mercedes-Benz CustomerAssistance
Center thenattempts tolocate thembrace
system. TheMercedes-Benz Customer
Assistance Centercontacts youand the
local lawenforcemen tagency ifthe vehicle
is located. However, onlythelaw
23 USA only. 304
Featur
esStowing and features

Useful
information
i This
Operat or'sManual describesall
models andallstan dard andoption al
equipment ofyour vehicle available atthe
time ofpublication ofthe Operat or's
Manual. Country-specificdiffer encesare
possible. Pleasenotethat your vehicle may
not beequipped withallfeature s
descr ibed. Thisalso applies tosafet y-
related systemsand func tions. i
Please
readtheinfor mation onqualified
specialist workshops(Ypage 25). Wher
ewill Ifind. ..? First
-aidkit
X Open thetailgate. X
Remove first-aid kit: from theparcel net. i
Check
theexpirat iondate onthe first -aid
kit atleast onceayear. Replace the
con tentsifnec essary, andreplace missing
con tents. Vehicle
toolkit
Not es The
vehicle toolkitcan befound inthe
stowage wellunder thecargo compar tment
floor. i
When
theyleave thefactory, vehicles
without a"Minispare" emergencyspare wheel
arenot equipped withthetools
needed tochan geawheel, suchasajack .
Countr y-specificdiffer encesare possible.
Some toolsforchan gingawheel are
specific tothe vehicle. Youcanobtain tools
that areapproved foruse onyour vehicle
at aqual ified specialist workshop, e.g.an
authorized Mercedes-Ben zCent er.
Vehicles withaTIREFIT kit X
Lif tth etrunk floor up (Ypage 292). :
Lug wren ch
; Jack
= Tiresealan tfiller bottle
? Align mentbolt
A Tire inflation compressor
B Folding wheelchock
C Warning triangle
D Ratchet wrench
E Towing eye
Vehicles witha"Mini spare" emerge ncy
spare wheel X
Lift the trunk floorup(Y pag e292).
X Remo vethe "Minispa re"emerge ncyspare
whee l(Y pag e329). 328
Where
willIfind...?Breakdown assistance