2012 MERCEDES-BENZ M-Class transmission

Problems
withthetransmission Problem Possible
causes/co nsequences andM Solutions
The
transm issionhas
problems shiftinggear. The
transm issionislosing oil.
X Have thetransm issioncheckedataqual ified specialist
workshop, e.g.anauthorized Mercedes-B enzCenter,
immediately. The
acceleration ability
is deteriorating.
The transm issionno
longer changes gear. The
transm issionisin emergency mode.
It is only possible toshift intosecon dgear andreverse gear.
X Stop thevehicle.
X Shift thetransm issiontoposition P.
X Switch offthe engine.
X Wait atleast 10seconds beforerestartingthe engine.
X Shift thetransm issiontoposition Dor R.
If D is selected, thetransm issionshiftsintosecon dgear; ifR is
selected, thetransm issionshiftsintoreverse gear.
X Have thetransm issioncheckedataqual ified specialist
workshop, e.g.anauthorized Mercedes-B enzCenter,
immediately. Refueling
Import
antsafety notes G
WARNING Gasoli
neand diesel fuelsarehighly flammable
and poisonous. Theyburnviolently andcan
cause serious injury.
Never allowsparks, flamesorsmoking
materials neargasoline ordiesel fuel!
Turn offthe engine beforerefueling.
Whenever youarearound gasoline ordiesel
fuel, avoid inhaling fumesandanyskin or
clothing contact.Extinguish allsmoking
materials.
Direct skincontactwith fuels andthe
inhalation offuel vapors aredamaging your
health. G
WARNING Overfilling
ofthe fuel tank maycreate
pressure inthe system whichcouldcause a
gas discharge. Thiscould cause thegasoline to
spray backoutwhen removing thefuel
pump nozzle,which couldcause personal
injury. G
WARNING Do
not filldiesel tankswith gasoline. Donot
mix diesel fuelwith gasoline. Otherwise the
fuel system andengine couldbedamaged. In
addition, thevehicle couldcatch fire.
! Donot use gasoline torefuel vehicles with
a diesel engine. Donot use diesel torefuel
vehicles withagasoline engine.Evena
small quantity ofthe wrong fuelwill
damage thefuel system andengine.
! Donot switch onthe ignition ifyou
accidentally refuelwiththewrong fuel.
Otherwise, thefuel willenter thefuel lines.
Notify aqual ified specialist workshop and
have thefuel tank andfuel lines drained
completely. Refueling
149Driving and parking Z

Closing
theDEF filler capand fuel filler
fla p X
Plac eDE Ffiller cap;onthe filler neckand
tur nit clo ckwi se.
X To closethe fuel fillerf lap, press itin the
direc tionofarrow :.
X Dr ive ataspeed above10mph (16km/h) .
The Chec
kAddi tive SeeOperator's Manu
al mess
agedisappears after
approx imatelyone minute. i
If
the Chec
kAddi tive See Oper
ator'sManu al mess
agecontinues
to be shown inthe mult ifunc tiondisplay,
you need toadd moreDE F. Par
king Imp
ortant safety notes G
WARN
ING Do
not park thisvehic lein areas where
com bustib lemat erials cancom eint ocon tact
with thehot exhaust system. Donot park the
vehic leon dry grass landorharve stedgrain
fields. Combust iblematerials, suchasgrass ,
hay orleaves couldbeignit edbythe hot
exh aust systemand cause avehic lefire . Unin
tended vehic lemov emen tcan cause
serio usperso nalinjury ordamage tothe
vehic leor the vehic ledrive train. Toreduc e
such risks,always dothe followin gbefor e
tur nin goff the engineand leavin gthe vehic le:
R keep yourright footonthe brak epedal.
R apply theelect ricpark ingbrak e.
R shift theautom atictransm ission intopark
posit ionP.
R slowly release thebrak epedal.
R when parkedon anincline, always turnthe
front wheels towards theroad curb.
R turn theSmartKey inthe ignition lockto
position 0and remove theSmartKey from
the ignition lock,orpress theKEYLES S-GO
Start /Stopbutton.
R take theSmartKey withyouand lock the
vehicle whenleaving. Switching
offthe engine
Import antsafety notes G
WARNING Never
switch offthe engine whilethevehicle
is in motion.
There isno brake boostforthe service brake
if the engine isnot running. Ifthe ignition is
switched off,there isalso nopower
assistance forthe steering.
You willrequire considerably moreeffort to
steer andbrake andyoucould therefore lose
cont rolofthe vehicle andcause anaccident. G
WARNING Keep
inmind thatturning offthe engine alone
only willshift theautomatic transmission into
neutral position Nautomatically .
Always shifttheautomatic transmission into
park position Pbefore turning offthe engine.
Otherwise thevehicle couldrollaway which
could result inan accident and/orserious
personal injury. Park
ing
155Driving and parking Z

X
App lythe electri cpark ing brak e.
X Sh ift thetrans mis sion toposi tionP.
Using theSm artKey X
Turn theSm artKey toposi tion0 inthe
ign ition lockand remove it.
The imm obiliz erisact ivat ed. i
If
you turnoff theen gin ewit hth e
Sm artKey and then rem ove itfrom the
ign ition lockor open afron tdoor ,th e
auto matictrans mis sion shiftsto P
auto maticall y.
Using KEYLESS- GO X
Pre sstheSt art /S topbut ton( Ypage 139).
The engin estops andallthe indicat or
lamps inthe instrument clustergoout. i
If
you usetheStart/ Stop butt ontoswitc h
off the engin e,the automatic transmission
shift sto Nautomatic ally.Ifyou then open
one ofthe fron tdoors, theautomatic
trans mission shiftstoP. i
In
an emergenc y,the engine canbe
turned offwhile thevehicle isin motion by
pressing andholding theStart /Stopbutton
for three seconds. Elec
tric par king brake
General information i
The
electric parking brakeperforms a
funct iontest atregular intervalswhile the
engine isswitched off.The sounds thatcan
be heard whilethisisoccurrin gare normal. G
WARNIN
G When
leaving thevehicle, alwaysremove the
Smart Keyfrom thestart erswitch, takeitwith
you, andlock thevehicle. Donot leave
children unattendedinthe vehicle, orwith
access toan unlocked vehicle.Children could
release theparking brakeand/or shiftthe
automatic transmission outofpark position P,
either ofwhich couldresult inan accident
and/or serious personal injury. Applying/releasing
manually X
To app ly:press handle :.
The redF (USAonly)or! (Canada
only) indicator lampinthe instr ument
cluster lightsup. i
The
electric parking brakecanalso be
applied whentheSmart Keyisremoved.
X To release: pullhandle :.
The redF (USAonly)or! (Canada
only) indicator lampinthe instr ument
cluster goesout. i
The
electric parking brakecannotbe
released unlesstheSmart Keyisin position
1 in the ignition lockorthe ignition has
been switched onusing theStart /Stop
button .
To ensure thatyoudon't rollbackwards when
pulling awayonanuphill slope, engage the
electric parking brake(Ypage 141).
Applying automat ically Your
vehicle's electricparking brakeis
automatically appliedifDIS TRONIC PLUSor
the HOLD functionbring thevehicle toa
standst ill,orare engaged tokeep thevehicle
station ary.Inaddition, atleast oneofthe
following conditionsmust befulfilled: 156
Par
kingDriving and parking

Dri
vin gon wet road s
Hy dropl aning If
wat erhas accumula tedto ace rtain dept h
on thero ad sur face,there isadan ger of
hydr oplaning occur ring,eve nif:
R you drive atlow spee ds.
R the tires have adequa tetread depth.
For this reas on,inthe event ofhea vyrainor
in conditio nsinwhi chhyd ropl aning canoccur
you must driveinthe followi ngmanner:
R low eryou rspeed
R avoid ruts
R brake carefully
Driving onflooded roads !
Donot drive through flooded areas.
Check thedepth ofany water before driving
thr ough it.Driv eslowly through standing
water. Otherwise, water mayenterthe
vehicle interior orthe engin ecompart ment.
This candamage theelect ronic
compon entsin the engin eorthe automatic
transmission. Watercanalso bedrawn in
by the engine's airsuction nozzlesand this
can cause engine damage. i
Vehicles
withtheAIRMATIC package:
Set theraised levelbefore driving through
standing water.
Off-r oadfording Fording
depth Steel-spring
vehicles 20
in.
(50 cm) Vehicles
withtheAIRMATIC
package Raise
dlevel 20
in.
(50 cm) R
Est ablish howdeep thewater isand the
characterist icsofthe body ofwater before
fording.
R Vehicles withtheAIRMATIC package:
Select thehighest possible vehiclelevel.
R Restrict theshift range to1or 2.
R Avoid highengine speeds.
R Ent erand exitthewater ataflat place and
at asteady walking pace.
! Under nocircumst ancesshould you
accelerate beforeenteringthe water. The
bow wave could cause watertoenter and
damage theengine andother assemblies.
R Drive slowly andatan even speed through
the water.
R Do not stop.
! Donot open anyofthe vehicle's doors
while fording. Otherwise, watercouldget
into thevehicle interior anddamage the
vehicle's electronic sand interior
equipment.
R Water offersahigh degree ofresistance,
and theground isslippery andinsome
cases unstable. Therefore, itis difficult and
dangerous topull away inthe water.
R Ensure thatabow wave doesnotform as
you drive.
R Clea nany mud from thetire tread after
fording.
R Apply thebrakes todry them afterfording. Driving
tips
161Driving and parking Z

cannot
complete the attem ptedclimb, back it
dow ninr everse gear.
Do not drive along theside ofaslope. The
vehicle mightotherwiserollover. Ifin doing so
the vehicle beginstoshow aten dency toroll,
immediately steerintoaline ofgravity
(straight upordownhill).
Never letthe vehicle rollbackwards inidle.
You may losecontrol ofthe vehicle ifyou use
only theservic ebrake. Forinfor mation on
driving downhill, see"Drivin gdownhill". G
WARN
ING Vehicles
withairsuspension program:Please
be aware thatbyraising thevehicle level,the
cent erofgravity alsorises. Therefor e,alway s
ensure thatthevehicle levelisas low as
possible. Withhigher rideheight theESP®
may activat eearlier incert ainsituation s. G
WARN
ING Do
not reduce thetire inflation pressure
before driving through sand. However, ifyou
do so, remember tocorr ectthe tire inflation
pressure beforecontinuin gyour trip.Drivin g
with reduced tireinflation pressure increases
the risk oflosing control ofthe vehicle and
rolling over.
General notes Read
thissect ioncarefully beforedriving your
vehicle off-road. Practicebydriving overmore
gent leoff- road terrainfirst .
Familiarize yourselfwiththecharact eristics
of your vehicle andthegear shiftoperation
before driving through difficult terrain.
The following drivingsystems arespecially
adapted tooff- road driving:
R Off- road ABS(Ypage 61)
R AIRMA TICpackage (vehiclelevel)
(Y page 180)
R DS R(Downh illSpeed Regulation)
(Y page 208) Observe
thefollowing notes:
R Stop the vehicle beforestartingtodrive
along anoff- road route.
R For vehicles withAIRMA TICpackage:
select avehicle levelthatissuitable forthe
off- road terrain. Make surethere isalway s
sufficien tground clearanc eto preven t
damage tothe vehicle.
R Check thatitems ofluggage andloads are
stowed safelyandarewell secured
(Y page 288).
R Always keeptheengine runningand ingear
when driving onadownhill gradient.
Ac tivat eDS R(Ypage 208).
R Always keepthedoors, tailgate, windows
and sliding sunroof closedwhiledriving.
R Adapt yourspeed tothe terrain. The
rougher, steeperormore rutsonthe
terr ain, theslower yourspeed should be.
R Driv eslowly andatan even speed through
the water. Ensure thatabow wave doesnot
form asyou drive.
R Driv ewith extreme careonunkn ownoff-
road routes wherevisibility ispoor. For
safety reasons ,get out ofthe vehicle first
and survey theoff-road route.
R Look outforobstac lessuch asrock s,holes,
tree stumps andfurrows.
R Check thedepth ofwater before fording
rivers andstreams.
R When fording,do not stop anddonot
switc hoff the engin e.
R On sand, drivequickly tooverc omethe
rolling resistance. Otherwise, thevehicle
could digitself intothe sand.
R Do not jump withthevehicle asthis will
int errupt thevehicle's propulsion.
R Always keeptheengin erunn ingand ingear
when drivingon aslope.
R Do not shift theautomatic transmission to
tran smission positionN. Driving
tips
163Driving and parking Z

This
device hasbeen approved bythe FCC
as a“Vehicular RadarSyst em” .The radar
sensor isinten dedforuse inan automotive
radar system only.Removal, tampering, or
altering ofthe device willvoid any
warranties, andisnot permitted bythe
FCC. Donot tamper with,alter, oruse in
any non- approved way.
Any unauthorized modificationtothis
device couldvoidtheuser’s authority to
operate theequipment. i
Canada
only:Thisdevice complies with
RSS-2 10ofIndustry Canada.Operation is
subject tothe following twocondition s:
1. This device maynotcause interfer ence,
and
2. this device mustaccept anyinterfer ence
received, includinginterferencethatmay
cause undesired operationofthe device.
Removal, tampering, oraltering ofthe
device willvoid anywarranties, andisnot
permitted. Donot tamper with,alter, oruse
in any non- approved way.
Any unauthorized modificationtothis
device couldvoidtheuser’s authority to
operate theequipment.
Cruise control lever :
Toactivate orincrease speed
; Toactivate orreduce speed
= Todeactivate DISTRONIC PLUS
? Toactivate atthe current speed/last
stored speed
A Toset the specified minimum distance Activating
DISTRONIC PLUS Activation
conditions
In order toactivate DISTRONIC PLUS,the
following conditionsmust befulfilled :
R the engine mustbestarted. Itmay take up
to two minutes afterpullingaway before
DIS TRONIC PLUSisoperational.
R the electric parking brakemustbe
released.
R ESP ®
must beactive, butnot interven ing.
R the transmission mustbeinposition D.
R the driver's doormust beclosed whenyou
shift from Pto Dor your seatbeltmust be
fastened.
R the front -passenger doorandrear doors
must beclosed.
R DSR must bedeactivated.
R the vehicle mustnotskid.
Activating whiledriving
When driving atspeeds below20mph
(30 km/h) ,you can only activate DISTRONIC
PLUS ifthe vehicle infront hasbeen detect ed
and isshown inthe multifunct iondisplay .If
the vehiclein fro ntisno longe rdetec tedand
displayed, DISTRONIC PLUSswitch esoff and
a ton esounds.
X Briefly pullthecruise control lever towards
you ?,orbriefly pressup: ordown ;.
DIS TRONIC PLUSisselect ed.
X Keep thecruise control lever pressed
up : ordown ;until thedesired speed
is set.
X Remove yourfootfrom theaccelerat or
pedal.
Your vehicle adaptsitsspeed tothat ofthe
vehicle infron t,but only uptothe desired
stor edspeed. i
If
you donot fully release theaccelerat or
pedal, the DISTRON
ICPLUS Passive message
appearsinthe multifunc tion
display. Thesetdistanc eto aslower-
movin gvehicle infron twill then notbe
maint ained. Youwillbedriving atthe speed 172
Driving
systemsDriving and parking

speed
anddoes notaccelerate. Thisisbased
on the current mapdata inthe navigation
system. Example:
trafficcircle
The current speedismaintained:
R approximately 10seconds beforethe
traffic circle/T intersect ionand for
approximately 1.5seconds whendriving on
the traffic circle
R approximately 12seconds beforereaching
a freeway exitand approximately
4s econ dsafter thefreeway exit
Aft erwards, thevehicle accelerat esback to
the setspeed youspecified.
Stopp ing G
WARN
ING Never
getout ofthe vehicle whenDISTRONIC
PLUS isactivat ed.
DIS TRONIC PLUSmustalsonever be
operated, activatedordeactivat edbya
passenger orfrom outside thevehicle.
DIS TRONIC PLUSdoesnotreplace the
electr icparkin gbrake andmust notbeused
for parkin g.
The DISTRONIC PLUSbrakin geffec tis
canc eled andthevehicle canstart movin gif:
R DIS TRONIC PLUSisdeactivat edusing the
cruise control lever.
R you accelerat e.
R there isamalfunct ioninthe system oran
inte rruption inthe power supply, e.g.
batter yfailure. R
the electr icalsystem inthe engin e
compart ment,the batter yor the fuses are
tampered with.
R the batter yis discon nected.
If you wish toleave thevehicle orpark it,
deactivat eDIS TRONIC PLUSandsecure the
vehicle against rollingaway.
If DIS TRONIC PLUSdetectsthat thevehicle
in fron tisstopping, itbrakes yourvehicle until
it is stationary.
Once yourvehicle isstationary, itremains
stationary andyoudonot need todepress the
brake. i
Aft
eratime, theelectric parking brake
secures thevehicle andrelieves theservice
brake. i
Depending
onthe specified minimum
distance, yourvehicle willcome toa
standstill atasufficient distancebehindthe
vehicle infront .The specified minimum
distance isset using thecont rolonthe
cruise controllever.
The electric parking brakeautomatically
secures thevehicle ifDIS TRONIC PLUSis
activated and:
R the driver's doorisopen andthedriver's
seat beltisunfastened.
R the engine isswitched off.
R asystem malfunction occurs.
R the power supply isnot sufficient.
On steep uphillordownhill inclinesorifthere
is amalfunction, thetransmission mayalso
automatically beshifted intoposition P.
Setting aspee d G
WARNI
NG Kee
pin mind thatitm aytak eabrie fmoment
until thevehicle hasmade thenecessary
adjustmen ts.
Inc rease ordecrease thesetvehicle speedto
a value thattheprevailing roadcondit ionsand
legal speed limitspermit. Otherwise, sudden Driving
systems
175Driving and parking
Z

There
areseveral waystodeactivate
DIS TRONIC PLUS:
X Briefly pressthecruise controllever
forwards :.
or
X Brake, unless thevehicle isstation ary.
When youdeactivate DISTRONIC PLUS,the DISTRONIC
PLUSOff message
isshown in
the multifunct iondisplay forapproximately
five seconds. i
The
lastspeed stored remains storeduntil
you switch offthe engine. i
DIS
TRONIC PLUSisnot deactivated ifyou
depress theaccelerator pedal.Ifyou
accelerate toovert ake,DISTRONIC PLUS
adjusts thevehicle's speedtothe last
speed stored afteryouhave finished
overt aking.
DIS TRONIC PLUSisautomatically
deactivated if:
R you engage theelectric parking brakeorif
the vehicle isautomatically securedwith
the electric parking brake
R you aredriving slowerthan
15 mph (25km/ h)and there isno vehicle
in fron t,or ifthe vehicle infron tisno longer
detected
R ESP ®
interven esoryou deactivate ESP®
.
R the transmission isin the P,Ror Nposition.
R you switch offthe radar sensor system
(Y page 236).
R you pull thecruise controllever towards
you inorder topull awayand the front- pa
sse nge rdoor orone ofthe rear doors is
open.
R you activate DSR.
R the vehicle hasskidded.
If DIS TRONIC PLUSisdeactivated, youwill
hear awarning tone.The DISTRONIC
PLUS Off message
isshown inthe multifunct ion
display forapproximately fiveseconds.
You canselect thedistance displayinthe
Assist ancemenu (Ypage 232)ofthe on-
board computer. Distan
cedisplay whenDISTRONIC PLUSis
deactivated
: Vehicle infront ,if detect ed
; Distan ceindicator, currentdistance to
the vehicle infront
= Specified minimum distancetothe
vehicle infront ;adjustable
? Own vehicle
X Select the Distance
Display funct
ion
using theon-board computer
(Y page 232).
Tips fordriving withDISTRONIC PLUS Import
antsafety notes G
WARNIN
G The
DISTRONIC PLUSworks tomaintain the
speed selected bythe driver unless amoving
obstacle proceeding directlyaheadofitin the
same travel direction isdetect ed(e.g.
following anothervehicleaheadofyou atyour
set distance). Driving
systems
177Driving and parking
Z