2012 MERCEDES-BENZ GLK SUV transmission oil

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 365). Refuelling
161Driving and parking Z

Slippery road surfaces
G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Move the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
i For more information on driving with
snow chains, see (Y page 353).Off-road driving
Important safety notes G
WARNING
If you drive up a steep incline at an angle or
turn on a steep incline, the vehicle could slip
sideways, tip and overturn. There is a risk of
an accident.
When driving up an incline, drive into the line
of fall (upwards or downwards in a straight
line) and do not turn.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This may lead to a
reduction in braking performance or total
brake failure as a result of increased wear.
The braking characteristics will vary depend-
ing on the substances that get into the
brakes. Clean the brakes after driving off-
road. If you notice grinding noises or a reduc-
tion in braking performance, have the brake
system checked at a qualified specialist work- shop immediately. Adapt your driving style to
the altered braking characteristics.
Driving off-road increases the possibility of
damage to the vehicle, which may cause
assemblies or systems to fail. Adapt your
driving style to the conditions of the terrain.
Drive carefully. Have vehicle damage rectified
immediately at a qualified specialist work-
shop.
Do not shift into transmission position
N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section before driving your vehicle
off-road. Practise by travelling over more gen-
tle off-road terrain first.
Off-road driving is only possible with the Off-
Road Engineering package (Y page 215).
The following driving systems are specially
adapted to off-road driving:
R Off-road drive program (Y page 215)
R Off-road ABS (Y page 65)
R Off-road 4ETS (Y page 68)
R Off-road ESP ®
(Y page 69)
R DSR (Downhill Speed Regulation)
(Y page 213)
Observe the following notes:
R Stop your vehicle and, if necessary, select
the off-road drive program (Y page 215)
before driving off-road.
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 299). 170
Driving tipsDriving and parking

applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see VIN ;.
The VIN can also be found on the vehicle
identification plate (Y page 364).Engine number
The engine number is stamped onto the
crankcase. You can obtain further informa-
tion from any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
When handling, storing and disposing of any
service products, please observe the relevant
regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect your health, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels (e.g. petrol, diesel)
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.co m. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Service products and capacities
365Technical data Z