2012 MERCEDES-BENZ GLK SUV heating

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 365). Refuelling
161Driving and parking Z

i
The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there are
dynamic changes in the bars at the start of
a journey. During a prolonged driving time,
these changes are smaller. For dynamic
changes, perform a manual reset.
For further information on the ECO display,
see (Y page 231). Short journeys
! Vehicles with a diesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients On long and steep downhill gradients, you
must select shift range
1,2or 3in good time.
Take particular note of this when driving a
laden vehicle and when towing a trailer.
i This also applies if you have activated
cruise control or SPEEDTRONIC. This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Heavy and light loads
G
WARNING
The braking system can overheat if you leave
your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There
is a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more Driving tips
167Driving and parking Z

Off-road fording
Fording depth
:must not exceed 30 cm
when the vehicle is loaded and ready to drive.
Loaded and ready to drive means: a full tank,
all fluids topped up and the driver is in the
vehicle.
! The water depth must not exceed 30 cm.
Note that the possible fording depth is less
in flowing water.
R establish how deep the water is and the
characteristics of the body of water before
fording.
R restrict the shift range to 1or 2.
R avoid high engine speeds.
R enter and exit the water at a flat place and
at a steady walking pace.
! Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and neighbouring
assemblies.
R drive slowly and at a constant speed
through the water.
R do not stop.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior equip-
ment.
R water offers a high degree of resistance,
the ground is slippery and, in some cases, unstable. Therefore, it is difficult and dan-
gerous to pull away in the water.
R ensure that a bow wave does not form as
you drive.
R clean any mud from the tyre tread after
fording.
R apply the brakes to dry them after fording. Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 352).
Driving with summer tyres Observe the notes in the "Winter operation"
section (Y
page 352). Driving tips
169Driving and parking Z

R
Observe the warnings for off-road driving
(Y page 170).
R Drive slowly.
R Accelerate gently and make sure that the
wheels are gripping.
R Avoid high engine speeds, except when
driving on sandy and muddy routes with
high driving resistance.
R Select a shift range appropriate to the gra-
dient.
R Before tackling steep downhill gradients,
select shift range 1.
Maximum gradient-climbing capability On good road surfaces, 70% of the maximum
gradient-climbing capability is available.
i If the load on the front axle is reduced
when pulling away on a steep uphill slope,
the front wheels have a tendency to spin.
4ETS recognises this and brakes the
wheels accordingly. The rear wheel torque
is increased and it is easier to pull away.
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from travelling too quickly down
the other side.
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth-
erwise, the vehicle could slip sideways, tip
and overturn. R
Before tackling steep downhill gradients,
select shift range 1.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i Off-road ABS is activated when the off-
road drive program is selected.
At speeds below 30 km/h, the front wheels
lock cyclically during braking. The digging-
in effect achieved in the process reduces
the stopping distance when driving off-
road. The steerability of the vehicle is con-
siderably reduced if the wheels lock. Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. On vehicles
with automatic transmission, select shift
range
1,2or 3. By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h. Driving systems
173Driving and parking Z

SPEEDTRONIC
Important safety notes G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constant slight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
SPEEDTRONIC is only an aid designed to
assist driving. You are responsible for the
vehicle's speed and for braking in good time.
SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
shift to a lower gear in good time or select
shift range 1,2or 3on vehicles with auto-
matic transmission. By doing so, you will
make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 178)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored. Variable SPEEDTRONIC General notes
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running. :
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed and call up the
last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate variable SPEEDTRONIC
Selecting variable SPEEDTRONIC
X Check whether LIM indicator lamp ;is on.
If it is on, variable SPEEDTRONIC is already
selected. 176
Driving systemsDriving and parking

Permanent SPEEDTRONIC
You can use the on-board computer to limit
the speed permanently to a value between
160 km/h(e.g. for driving on winter tyres) and
the maximum speed (Y page 241).
Shortly before the stored speed is reached, it
appears in the multifunction display.
Permanent SPEEDTRONIC remains active,
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. DIS-
TRONIC PLUS brakes automatically so that
the set speed is not exceeded.
On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select shift range 1,2or 3in good
time. By doing so, you will make use of the
braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle
in front. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
DISTRONIC PLUS is only an aid designed to
assist driving. The driver remains fully respon-
sible for the vehicle's distance from other vehicles, the vehicle's speed and for braking
in good time.
DISTRONIC PLUS does not react in particular
to:
R pedestrians
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line. Therefore,
always pay attention to traffic conditions even
when DISTRONIC PLUS is activated. Other-
wise, you may fail to recognise dangers in
time, cause an accident and injure yourself
and others. G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC does not
recognise or no longer recognises the vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to a lane with faster moving
traffic
R in complex driving situations or where lanes
are diverted, e.g. at roadworks on a motor-
way
DISTRONIC PLUS otherwise maintains the
current speed set by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the roads are slippery, snow-covered or
icy. The wheels could lose their grip when
braking or accelerating. The vehicle could
start to skid.
R if the sensors are dirty or there is poor vis-
ibility, e.g. due to snow, rain or fog. Dis-
tance control may be impaired. 178
Driving systemsDriving and parking

The maximum noseweight of the trailer draw-
bar on the ball coupling is 80 kg. However,
the actual noseweight may not be higher than
the value which is given on the trailer tow
hitch or trailer identification plates. The low-
est weight applies.
! Use a drawbar noseweight as close as
possible to the maximum permissible nose-
weight. Do not use a noseweight of less
than 50kg, otherwise the trailer may come
loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
i The height of the ball coupling changes
with the load of the vehicle. If necessary,
use a trailer with a height-adjustable draw-
bar.
Driving tips i
Observe the notes on ESP ®
trailer stabi-
lisation (Y page 69).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max-
imum permitted speed is. Observe the legally
prescribed maximum speed in the relevant
country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies
to your vehicle. If you utilise any of the added
maximum rear axle load when towing a trailer,
the vehicle/trailer combination may not
exceed a maximum speed of 100 km/h for
reasons concerning the operating permit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer, and it will
consume more fuel. Change into a lower gear in good time on long
and steep downhill gradients. On vehicles
with automatic transmission, you have to
select shift range
1,2or 3.
i This also applies if you have activated
cruise control or SPEEDTRONIC.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need additional braking,
depress the brake pedal repeatedly rather
than continuously.
Driving tips R
Maintain a greater distance from the vehi-
cle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude.
If the trailer swings from side to side:
X Do not accelerate.
X Do not countersteer.
X Brake if necessary. Fitting the ball coupling
X Make a note of the ball coupling key num-
ber.
i You can use this number to obtain a
replacement key from a Mercedes-Benz
Service Centre. Towing a trailer
217Driving and parking Z

For further information about Blind Spot
Assist, see (Y page 203).
For further information about Active Blind
Spot Assist, see (Y page 203).
Activating/deactivating Lane Keeping
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. Assist.menu.
X Press the 9or: button to select
Lane Keep. Asst.
Lane Keep. Asst.
X Press the abutton.
The current selection is displayed.
X Press ato confirm.
X Press the :or9 button to set Off
Off ,
Standard
Standard orAdaptive
Adaptive .
X Press the abutton to save the setting.
When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the Ãsymbol
appears in the multifunction display when the
ignition is on.
For further information about Lane Keeping
Assist, see (Y page 205).
For further information about Active Lane
Keeping Assist, see (Y page 210).Service menu
In the
Serv. Serv. menu, you have the following
options:
R Call up display messages (Y page 245)
R Restart the tyre pressure loss warning sys-
tem (Y page 355)
R Call up when a service is due
(Y page 312) Settings menu
Introduction In the
Sett. Sett. menu, you have the following
options:
R change the instrument cluster settings
(Y page 238)
R change the light settings ( Ypage 239)
R change the vehicle settings (Y page 241)
R change the auxiliary heating settings
(Y page 242)
R change the convenience settings
(Y page 243)
R restore the factory settings (Y page 244)
Instrument cluster Selecting the unit of measurement for dis-
tance
The Display unit Speed-/odometer: Display unit Speed-/odometer:
function allows you to choose whether cer-
tain displays appear in kilometres or miles in
the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or kil-
ometres.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Inst. cluster
Inst. cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer:
Display unit Speed-/odometer: func-
tion.
You will see the selected setting: km kmor
miles
miles.
X Press the abutton to save the setting. 238
Displays and operation (12-button multifunction steering wheel)On-board computer and displays