2012 MERCEDES-BENZ GLK-Class octane

Malfunctions relevant to safetyReporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 245
mbrace Call priority .................................... 229
Display message ............................ 184
Downloading destinations
(COMAND) ..................................... 229
Emergency call .............................. 226
Important safety notes ..................225
Locating a stolen vehicle ...............231
MB info call button ........................228
Remote vehicle locking ..................230
Roadside Assistance button ..........227
Search & Send ............................... 230
Self-test ......................................... 226
System .......................................... 225
Vehicle remote unlocking ..............230
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door ..............77
Memory card (audio) ......................... 173
Memory function ............................... 100
Message memory (on-board
computer) .......................................... 179
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............173
Modifying the programming
(SmartKey) ........................................... 71
MP3 Operating ....................................... 173
see separate operating instructions
Multifunction display
Function/notes ............................. 168
Permanent display .........................175
Multifunction steering wheel
Operating the on-board computer . 167
Overview .......................................... 31Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............171
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 50
Resetting after being triggered ........50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System
(OCS) Faults ............................................... 49
Operation ......................................... 44
System self-test ............................... 47
Occupant safety
Children in the vehicle .....................55
System overview .............................. 38
Octane number (fuel) ........................ 305
Odometer ........................................... 170
see Trip odometer
Off-road driving
Checklist after driving off-road ......150
Checklist before driving off-road .... 150
General information .......................149
Important safety notes ..................149
Traveling uphill ............................... 150
Off-road system
4MATIC .......................................... 153
Oil
see Engine oil
On-board computer
Audio menu ................................... 172
Convenience submenu ..................177
Displaying a service message ........243
Display messages ..........................179
Factory settings submenu .............178
Important safety notes ..................166
Instrument cluster submenu ..........175
Lighting submenu .......................... 176
12Index

Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
22Introduction

an authorized Mercedes-Benz Center for
this purpose.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
! Do not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
Gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
i Only refuel with premium-grade unleaded
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
You will usually find information about the
fuel grade on the pump. If you cannot find
the label on the pump, ask the staff for
assistance.
You can find more information under "Fuel"
( Y page 304), or by contacting an
authorized Mercedes-Benz Service Center
or visiting http://www.mbusa.com (USA
only).
Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler cap is displayed
in the instrument cluster 8. The arrow
Refueling141Driving and parkingZ

CapacitiesModelCapacityFuel, coolant,
lubricants, etc.Engine oil and
filterAll models7.4 US qt (7.0 l)Approved engine
oilsCooling systemAll modelsApproximately 8.9 US qt
(8.4 l)MB 325.0 or
MB 326.0
anticorrosion/
antifreezeTank capacityAll models17.4 US gal (66.0 l)Premium-grade
unleaded gasoline
(at least 91 octane,
average value
between 96 RON/
86 MON)ReserveAll modelsApproximately 2.1 US gal
(8.0 l)Windshield/
headlamp
cleaning
systemAll models6.9 US qt (6.5 l)MB windshield
washer
concentrate 35
( Y page 307)
Mixing ratio for
washer fluid
( Y page 307)Fuel
Important safety notesGWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
Premium-grade unleaded gasoline
! To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline may be used.
If there is no premium-grade unleaded
gasoline available and regular-grade
unleaded gasoline may be used; please
observe the following precautions:
R only fill the fuel tank to half full with
regular-grade unleaded gasoline and fill
the rest with premium-grade unleaded
gasoline as soon as possible.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R if the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
35 Mixed with water or premixed washer fluid with antifreeze protection.304Service products and capacitiesTechnical data

allow the engine to rev above
3,000 rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than Ô of the pedal travel.
Fuel requirements
Use only premium-grade unleaded gasoline.
The octane number should be at least 91.
Details can be found on the gas pump. The
octane number is the average value of the
Research Octane Number (RON) and the
Motor Octane Number (MON): (RON +
MON) / 2, also known as knock resistance.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used
if the concentration of the additives in the fuel
does not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline
including other additives must not exceed 3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline, can be used.
All of these mix fuels must fulfill the fuel
requirements, e.g.:
R knock resistance
R boiling point
R vapor pressure
Additives in gasoline
One of the main problems of poor fuel quality
is the forming of deposits that are caused
during the gasoline combustion process.
Mercedes-Benz recommends that you use
fuel brands that have the additives.
If you use fuels without these additives for an
extended period of time, there may be a
buildup of carbon deposits, especially on the
inlet valves and in the combustion chamber.
This could lead to engine problems, e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
Carbon deposits may form if the availability
of gasoline with relevant additives is
insufficient (in certain regions). In this case,
Mercedes-Benz recommends the use of
additives that have been approved for
Mercedes-Benz vehicles.
Consult an authorized Mercedes-Benz Center
or go to the Internet site
http://www.mbusa.com (USA only) for a list
of approved products. Observe the
instructions for use on the product label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage to or malfunctions of the fuel
system may otherwise occur.
Engine oil
Please bear the following in mind
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center
or go to the Internet site
http://www.mbusa.com (USA only).
Service products and capacities305Technical dataZ